Samsung ME71A - Page 35

English - 15
07 TROUBLESHOOTING
Problem Cause Action
The power
turns off during
operation.
The oven has been
cooking for an
extended period of
time.
After cooking for an
extended period of time,
let the oven cool.
The cooling fan is
not working.
Listen for the sound of
the cooling fan.
Trying to operate
the oven without
food inside.
Put food in the oven.
There is not
sufficient ventilation
space for the oven.
There are intake/
exhaust outlets on the
front and rear of the
oven for ventilation.
Keep the gaps
specified in the product
installation guide.
Several power plugs
are being used in
the same socket.
Designate only one
socket to be used for
the oven.
There is a
popping sound
during operation,
and the oven
doesn't work.
Cooking sealed
food or using a
container with a lid
may causes popping
sounds.
Do not use sealed
containers as they may
burst during cooking
due to expansion of the
contents.
Problem Cause Action
The oven
exterior is too
hot during
operation.
There is not
sufficient ventilation
space for the oven.
There are intake/exhaust
outlets on the front
and rear of the oven
for ventilation. Keep
the gaps specified in
the product installation
guide.
Objects are on top
of the oven.
Remove all objects on
the top of the oven.
The door cannot
be opened
properly.
Food residue is
stuck between the
door and oven
interior.
Clean the oven and then
open the door.
Heating
including the
Warm function
does not work
properly.
The oven may not
work, too much food
is being cooked, or
improper cookware
is being used.
Put one cup of water
in a microwave-safe
container and run
the microwave for
1-2 minutes to check
whether the water is
heated. Reduce the
amount of food and
start the function again.
Use a cooking container
with a flat bottom.
The thaw
function does not
work.
Too much food is
being cooked.
Reduce the amount
of food and start the
function again.
ME71A_SV_DE68-03794R-01_EN.indd 15 2/22/2017 5:47:36 PM