This document is a user manual for a Samsung QLED TV, providing comprehensive instructions and information across multiple languages.
Function Description:
The Samsung QLED TV is a smart television designed for home entertainment, offering high-resolution display, smart features, and network connectivity. It comes with a physical user manual and an embedded e-Manual for detailed guidance. The TV supports various installation methods, including wall mounting and stand attachment, with specific safety precautions for each.
The TV is controlled by a Samsung Smart Remote, which features a directional pad, volume and channel buttons, and dedicated buttons for Smart Hub, Bixby (voice assistant), and Ambient Mode. The Smart Hub provides access to online services and applications, while Bixby allows for voice commands. Ambient Mode offers a way to display content or blend the TV into its surroundings when not actively watching.
Initial setup guides users through essential configurations like broadcast reception, channel search, and network connection. The TV can connect to a network wirelessly or via an Ethernet cable, enabling access to smart features and software updates.
Important Technical Specifications:
The manual provides detailed specifications for various QLED TV models (QE43Q64R/65R/67R, QE49Q64R/65R/67R, QE55Q64R/65R/67R, QE65Q64R/65R/67R, QE75Q64R/65R/67R, QE82Q64R/65R/67R).
Key specifications include:
- Display Resolution: 3840 x 2160 for all models.
- Screen Size (Measured Diagonally): Ranging from 43 inches (108 cm) to 82 inches (207 cm).
- Sound (Output): 20 W for all listed models.
- Dimensions (W x H x D): Provided for both body-only and with-stand configurations, varying by model size. For example, the 43-inch model is 969.6 x 562.9 x 58.4 mm (body) and 969.6 x 635.3 x 214.1 mm (with stand). The 82-inch model is 1838.0 x 1052.4 x 61.2 mm (body) and 1838.0 x 1147.7 x 387.3 mm (with stand).
- Weight: Also provided for both without-stand and with-stand configurations, ranging from 10.2 kg (43-inch) to 48.0 kg (82-inch).
- VESA Screw Hole Specifications (A * B) in millimeters: Varies by TV size (e.g., 200 x 200 for 43-55 inches, 600 x 400 for 82 inches).
- C (mm) (Screw Length): 41-45 mm, depending on VESA specifications.
- Standard Screw: M8 for all VESA mounts.
- Quantity: 4 screws for VESA mounts.
- Operating Temperature: 10°C to 40°C (50°F to 104°F).
- Operating Humidity: 10% to 80%, non-condensing.
- Storage Temperature: -20°C to 45°C (-4°F to 113°F).
- Storage Humidity: 5% to 95%, non-condensing.
- Typical Power Consumption: Measured according to IEC 62087.
- Wireless Connectivity: BT max transmitter power: 100mW at 2.4GHz – 2.4835GHz. Wi-Fi max transmitter power: 100mW at 2.4GHz–2.4835GHz, 5.15GHz–5.35GHz & 5.47GHz-5.725GHz.
Usage Features:
- e-Manual: An interactive, embedded manual accessible via the TV's settings menu (Settings > Support > Open e-Manual). It includes search, index, and recent pages functions.
- Samsung Smart Remote: A multi-functional remote with dedicated buttons for various smart features. It pairs automatically with the TV upon first use. If pairing fails, manual pairing is possible by pointing the remote at the TV's sensor and holding specific buttons.
- Initial Setup: An automated process upon first power-on to configure basic TV settings, including broadcast reception, channel search, and network connection. It can also be initiated via the SmartThings app or the TV's menu (Settings > General > Reset).
- TV Controller: A physical button located at the bottom of the TV for basic control (power, volume, channel, source) if the remote is unavailable.
- Network Connection: Supports both wireless (Wi-Fi) and wired (LAN) connections for internet access, Smart Hub services, and software updates. For wired connections, a Cat7 (*STP Type) cable is recommended, and network speed must be at least 10 Mbps.
- Eco Sensor: Automatically adjusts screen brightness based on ambient light to optimize power consumption. This feature can be toggled on/off in the Eco Solution settings.
Maintenance Features:
- Troubleshooting: The manual provides a list of common problems and solutions, including issues with power, picture/sound, remote control functionality, CI+ module, Wi-Fi connectivity, and video apps (e.g., YouTube). It advises checking cable connections, input sources, and performing self-diagnostics.
- Remote Support: Samsung offers one-on-one remote support from a technician to diagnose problems, adjust settings, perform factory resets, and install firmware updates. This service is accessed by calling customer support and navigating to the Remote Management option in the TV's Support menu.
- Software Updates: Users are advised to keep the TV software updated using the "Update Now" or "Auto update" functions in the TV's settings (Settings > Support > Software Update).
- Cleaning: The TV screen and exterior should be cleaned gently with a soft microfiber cloth. Avoid spraying liquids directly onto the TV and using flammable liquids or harsh cleaning agents. For stubborn smudges, a small amount of screen cleaner can be applied to the cloth.
- Power Consumption: To reduce power consumption, unplug the power cord when the TV will not be used for an extended period, as it consumes a small amount of power in standby mode.
Safety Instructions:
The manual includes critical safety warnings, such as the risk of electric shock, proper ventilation requirements (maintaining at least 10 cm distance from other objects), and precautions for handling batteries. It also emphasizes the importance of proper wall mounting to prevent the TV from falling, recommending professional installation or adherence to specific VESA standards and screw lengths. For larger models (82 inches or more), four people are recommended for wall mounting.