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Samsung QE98C User Manual

Samsung QE98C
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User Manual
© Samsung
Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.
QE98C
The color and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.
Recommended hours of use per day of this product is under 16 hours.
If the product is used for longer than 16 hours a day, the warranty may be void.

Table of Contents

Questions and Answers:

Samsung QE98C Specifications

General IconGeneral
BrandSamsung
ModelQE98C
CategoryTV
LanguageEnglish

Summary

Before Using the Product

Safety Precautions

Instructions for personal safety and property damage prevention.

Electricity and Safety

Guidelines for safe electrical connections and usage.

Installation

Procedures and precautions for installing the product.

Connecting and Using a Source Device

Connecting to a PC

How to connect and configure a Personal Computer.

Connecting to a Video Device

Steps for connecting various video devices.

Multiple Display Control

Cable Connection

Details on connecting cables for display control.

Using MDC

Using the MDC application for display control.

MDC Program Installation/Uninstallation

Steps to install and uninstall the MDC program.

Player Feature

Player

Overview of the content player and its functions.

Viewing Content

How to view content files and compatible formats.

Menu

Picture

Settings for adjusting picture quality and appearance.

Sound

Audio settings for the product.

Network

Network configuration and status.

Specifications

General

General specifications of the product.

Appendix

Prevention of Afterimage Burn-in

Methods to prevent screen burn-in and smudges.

Safety Precautions

Safety Symbols

Explanation of various safety symbols used in the manual.

CAUTION

Important warnings regarding electrical shock hazards.

Electricity and Safety

Warning

Critical warnings about electrical safety.

Installation

Caution

Precautions during power cord handling and connection.

Warning

Warnings related to product installation and ventilation.

Installation

Caution

Additional precautions for product installation and placement.

Operation

Warning

Safety warnings during product operation.

Operation

Caution

Precautions related to product usage, batteries, and environmental factors.

Precautions when handling the panel

Precautions when handling the panel

Advice on safely handling and interacting with the display panel.

Cleaning

Warning

Warnings about cleaning procedures and potential damage.

Caution

Precautions for safe and effective cleaning.

Storage and Maintenance

Cleaning the exterior and display

Steps for cleaning the product's exterior and screen.

Precautions

Specific precautions during cleaning and handling.

Checking the Components

Parts

Parts

Identification and description of product parts.

Ports

Ports

Description of the product's various input/output ports.

Control menu

Control menu

Explanation of the on-product control menu options.

Remote Control

Remote Control

Overview of the remote control buttons and functions.

Remote Control

Remote Control

Detailed functions of remote control buttons.

Before Installing the Product (Installation Guide)

Tilting Angle

Specifications and precautions for tilting the product.

Ventilation

Requirements for proper product ventilation.

Installation on a Perpendicular Wall

Guidelines for installing the product on a wall.

Installing the Wall Mount

Preparing before installing Wall-Mount

Steps before mounting the product using a wall mount.

Installing the Wall Mount

Procedure for installing the wall mount bracket.

Wall Mount Kit Specifications (VESA)

Wall Mount Kit Specifications (VESA)

Technical specifications for VESA-compliant wall mount kits.

Connecting to a PC

Pre-connection Checkpoints

Checkpoints before connecting a source device.

Connection Using an HDMI Cable

How to connect a PC using an HDMI cable.

Connection Using an HDMI-DVI Cable

Connection Using an HDMI-DVI Cable

Connecting a PC using an HDMI-DVI cable.

Connecting to a Video Device

Using an HDMI Cable or HDMI to DVI Cable

Connecting video devices using HDMI or HDMI-DVI cables.

Connection Using an HDMI Cable

Connecting a video device via HDMI.

Connection Using an HDMI-DVI Cable

Connecting a video device via HDMI-DVI cable.

Connecting HDMI to Sound system and Video device

Connecting the LAN Cable

Changing the Input source

Source

How to select and change the input source.

Edit

Editing source names and device types.

Web Browser

Settings

Configuring web browser refresh interval, zoom, and homepage.

Advanced Settings

Advanced browser settings like tab hiding and pop-up blocking.

Web Browser

Privacy & Security

Managing privacy and security settings for web browsing.

Read Before Using the Web Browser Function

Important information before using the web browser feature.

Screen Mirroring

Cable Connection

RS232C Cable

Details on RS232C cable interface and pin assignments.

Cable Connection

LAN Cable

Details on LAN cable pin assignments and connections.

Cable Connection

Direct LAN cable (PC to HUB)

Wiring diagram for direct LAN connection from PC to HUB.

Cross LAN cable (PC to LFD)

Wiring diagram for cross LAN connection from PC to LFD.

Connection

Connection 1

Diagram for connecting multiple monitors via RS232C.

Connection 2

Diagram for connecting multiple monitors via LAN.

Connection 3

Diagram for connecting multiple monitors via LAN (LAN ports).

Control Codes

Viewing control state (Get control command)

Commands to retrieve the current control state.

Controlling (Set control command)

Commands to control product functions remotely.

Command

List of commands, types, and value ranges for control.

Power control

Power control

Functionality for powering the product on/off via PC.

Volume control

Volume control

Adjusting product volume levels via PC.

Input source control

Input source control

Changing the product's input source using a PC.

Screen size control

Screen size control

Adjusting screen size via PC commands.

Video Wall Mode Control

Video Wall Mode Control

Activating and controlling Video Wall mode via PC.

Safety Lock

Safety Lock

Enabling and disabling the safety lock function via PC.

Video Wall On

Video Wall On

Turning the Video Wall feature on/off remotely.

Video Wall User Control

Video Wall User Control

User control for Video Wall function via PC.

Video Wall User Control

Video Wall User Control

Codes for assigning video wall dividers.

Using MDC

MDC Program Installation/Uninstallation

Steps to install and uninstall the MDC program.

Player

Player

Overview of the content player and its functions.

Viewing content

How to view content files and compatible formats.

When content is running

Control buttons on the remote control

Remote control buttons for content playback.

Available menu

Menu options accessible during content playback.

File Formats Compatible with Player

File Formats Compatible with Player

Supported file systems, formats, and versions.

Supported video codecs

Supported video codecs

Table detailing supported video codecs, containers, and bitrates.

Supported video codecs

Other restrictions

Limitations and restrictions related to codecs and playback.

Video decoders

Information on supported video decoding capabilities.

Audio decoders

Information on supported audio decoding capabilities.

Image

Supported image file formats and resolutions.

Supported video codecs

Power Point

Supported PowerPoint file formats and functions.

PDF

Supported PDF file formats and functions.

WORD

Supported Word file formats and functions.

Schedule

Schedule

How to manage schedules for content playback.

Clone Product

Clone Product

Copying product settings to external storage.

ID Settings

ID Settings

Assigning unique IDs to devices.

Device ID

Setting a unique ID number for each product.

Video Wall

Video Wall

Activating and configuring the video wall feature.

Horizontal x Vertical

Configuring the videowall matrix for horizontal and vertical split.

Screen Position

Screen Position

Rearranging split screens and assigning numbers to products.

Format

Selecting image display format for videowall.

Network Status

Network Status

Checking current network and internet connection status.

On/Off Timer

On Timer

Setting timers for automatic product power-on.

On/Off Timer

Off Timer

Setting timers for automatic product power-off.

Holiday Management

Managing holiday periods to disable timers.

Ticker

Ticker

Displaying text messages on screen during video/image playback.

Picture

Backlight / Brightness / Contrast / Sharpness

Adjusting core picture quality settings.

Color Temperature

Setting color temperature for picture display.

Advanced Settings

Advanced settings for picture enhancement.

Picture

Advanced Settings

White Balance and Gamma settings for picture optimization.

Color Space Settings

Refining color spectrum with color space and gamut.

Picture

Picture Options

Motion Lighting, Color Tone, Digital Clean View, HDMI Black Level, Film Mode.

Picture

Picture Size Settings

Choosing screen size and aspect ratio.

Reset Picture

Restoring all picture settings to factory default.

OnScreen Display

Screen Protection

Screen Saver and Screen Burn Protection features.

OnScreen Display

Message Display

Configuring source, no-signal, and MDC messages.

Sound

Sound Mode

Selecting sound modes for personal preferences.

Digital Output Audio Format

Selecting digital audio output format.

Sound

Sound Output

Selecting speakers for sound output.

Network

Network Status

Checking current network and internet connection status.

Open Network Settings

Configuring network settings to connect to a network.

Network Settings (Wired)

Connecting to a Wired Network

Ways to connect the product to a LAN using a cable.

Network Settings (Wired)

Automatic Open Network Settings (Wired)

Automatic setup for wired network connection.

Manual Open Network Settings (Wired)

Manual setup for wired network connection.

Network Settings (Wireless)

Connecting to a Wireless Network

Connecting to a wireless network.

Automatic Network Setup (Wireless)

Automatic setup for wireless network connection.

Manual Network Setup (Wireless)

Manual Network Setup (Wireless)

Manual setup for wireless network connection.

Use WPS

Use WPS

Setting up wireless network connection using WPS.

Server Network Settings

Connect to Server

Connecting to the MagicInfo server.

Embedded Server Settings

Embedded Server

Enabling the embedded server.

Wi-Fi

Device Name

Selecting or entering a device name.

System

Accessibility

Voice Guide settings for accessibility.

Start Setup

Start Setup

Going through initial setup steps and changing PIN.

System

Touch Control

Functions related to touch control.

Time

Configuring clock, DST, and NTP settings.

System

Auto Source Switching

Switching sources automatically when disconnected.

Power Control

Auto Power On, Max Power Saving, Standby Control, Remote Configuration.

System

Power and Energy Saving

Brightness Reduction, Screen Lamp Schedule, No Signal Power Off, Auto Power Off.

External Device Manager

Input Device Manager

Setting up and configuring keyboards and mice.

Device Connect Manager

Allowing devices to share content and managing connections.

ID Settings

Change PIN

Changing the 6-digit Personal Identification Number (PIN).

Security

Security

Safety Lock, Button Lock, Screen Monitoring Lock, USB Auto Play Lock, Mobile Connection Lock.

Security

Remote Management

Allowing or denying external commands via network.

Network Lock

Blocking external network access.

USB Lock

Blocking connection to external USB ports.

Certificate Manager

Managing installed certificates.

General

Anynet+ (HDMI-CEC)

Controlling connected Samsung devices with the remote.

Troubleshooting for Anynet+

Anynet+ does not work.

Solutions for Anynet+ not functioning.

The Anynet+ device does not play.

Troubleshooting when Anynet+ devices do not play content.

The connected device is not displayed.

Solutions when a connected device is not displayed.

General

HDMI Hot Plug

Activating time delay for HDMI source device.

Custom Logo

Downloading, selecting, and setting custom logos.

General

Game Mode

Selecting game mode for enhanced gaming experience.

Reset System

Resetting all system settings to default.

Support

Software Update

Upgrading product software to the latest version.

Update Now

Updating software via USB or network.

Support

Contact Samsung

Viewing Samsung website, contact info, model, and software version.

Device Care

Optimizing, diagnosing, and requesting support for signage.

Reset All

Returning all settings to default factory settings.

Requirements Before Contacting Samsung Customer Service Center

Testing the Product

Product test function to check normal operation.

Checking the Resolution and Frequency

Setting PC resolution and frequency for optimal display.

Check the followings.

Installation issue (PC mode)

Troubleshooting PC installation issues.

Screen issue

Troubleshooting screen display issues.

Check the followings.

Screen issue

Troubleshooting screen image distortion, clarity, and stability.

Check the followings.

Screen issue

Troubleshooting brightness, color, and display stability.

Sound issue (For models with built-in speakers)

Troubleshooting no sound or low volume issues.

Check the followings.

Sound issue (For models with built-in speakers)

Troubleshooting video availability with no sound.

Remote control issue

Troubleshooting remote control not working.

Check the followings.

Source device issue

Troubleshooting beeping sounds during PC booting.

Other issue

Troubleshooting resolution and HDMI issues.

Check the followings.

Other issue

Troubleshooting HDMI mode sound and HDMI-CEC functionality.

General

Panel

Specifications for panel size and display area.

Resolution (Panel Spec)

Optimum and maximum resolution specifications.

Power Supply

Power supply voltage and frequency.

Operating

Operating temperature and humidity ranges.

Storage

Storage temperature and humidity ranges.

General

Plug-and-Play

Information on Plug-and-Play compatibility and customization.

Preset Timing Modes

Preset Timing Modes

Table of preset timing modes for PC resolution.

Responsibility for the Pay Service (Cost to Customers)

Not a product defect

Cases where service may incur charges (not product defects).

A Product damage caused by customer's fault

Product damages caused by customer mishandling or improper repair.

Others

Other causes for product failure or service charges.

Prevention of Afterimage Burn-in

What is afterimage burn-in?

Explanation of afterimage burn-in phenomenon.

Recommended prevention practices

Practices to prevent screen burn-in and smudges.

License

License

Licensing information including Dolby, HDMI, and HEVC.

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