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Samsung QM65B - User Manual

Samsung QM65B
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User Manual
© Samsung
Samsung owns the copyright for this manual. Use or reproduction of this manual in parts or entirety without the authorization of Samsung is prohibited. Trademarks other than Samsung are property of their respective owners.
QM43B QM50B QM55B QM65B QM75B QM65B-N QM43B-T QM55B-T
The color and the appearance may differ depending on the product, and the content in the
manual is subject to change without prior notice to improve the performance.

Table of Contents

Questions and Answers

  • J
    Jill DavisAug 15, 2025
    Why does Anynet+ not work on my Samsung QM65B TV?
    • H
      hawkinsangelaAug 15, 2025
      If Anynet+ isn't functioning on your Samsung TV, there are several things to check: * First, verify that the connected device is actually an Anynet+ compatible device, as the system only supports these. * Ensure the power cord of the Anynet+ device is securely connected. * Check all Video, Audio, and HDMI cable connections to the Anynet+ device. * Confirm that Anynet+ (HDMI-CEC) is enabled in your Samsung TV's System menu. * Verify that the remote control you're using is Anynet+ compatible. * Be aware that Anynet+ may not operate during the initial setup phase. * If you've reconnected the HDMI cable, perform a device search again or power cycle your TV. * Finally, ensure the Anynet+ function is enabled on the Anynet+ device itself.
  • H
    Holly TranAug 18, 2025
    Why is my connected device not displayed on my Samsung QM65B TV?
    • C
      carolwatsonAug 18, 2025
      If your connected device isn't showing up, first verify that it supports Anynet+ functions and is properly connected via an HDMI cable. Ensure that Anynet+ (HDMI-CEC) is enabled in the System menu. Try rescanning for Anynet+ devices. Keep in mind that some HDMI cables might not fully support Anynet+. If there was a power outage or the HDMI cable was disconnected, rescan the devices.
  • K
    Kimberly BaileyAug 21, 2025
    How to fix Anynet+ when it's not working on my Samsung QM65B TV?
    • A
      Anna WoodsAug 21, 2025
      If Anynet+ is not working on your Samsung TV, verify that the connected device is an Anynet+ compatible device and that its power cord is properly connected. Check the video, audio, and HDMI cable connections. Also, ensure that Anynet+ (HDMI-CEC) is enabled in the System menu and that the remote control is Anynet+ compatible. Note that Anynet+ may not function during the initial setup. If you reconnected the HDMI cable, rescan for devices or power cycle your TV. Finally, ensure the Anynet+ function on the external device is enabled.
  • D
    Denise SmithAug 25, 2025
    How do I start Anynet+ on my Samsung TV?
    • J
      James MartinAug 25, 2025
      To start Anynet+ on your Samsung TV, check that the Anynet+ device is correctly connected to the TV. Also, make sure that Anynet+ (HDMI-CEC) is turned on in the System menu.
  • B
    Brandi SandersAug 28, 2025
    What to do to exit Anynet+ on Samsung QM65B?
    • B
      Brent CabreraAug 28, 2025
      To exit Anynet+ on your Samsung TV, press the SOURCE button on the TV's remote control and choose a device that is not Anynet+ compatible.
  • L
    Lynn McgeeAug 31, 2025
    Why does my Samsung QM65B show 'Disconnecting Anynet+ device...'
    • A
      Alexander JohnsonAug 31, 2025
      When the message 'Disconnecting Anynet+ device...' appears on your Samsung TV screen, it means you cannot use the remote control while Anynet+ is configuring or switching view modes. Please wait until the configuration or switching process is complete before using the remote control.
  • B
    Benjamin SheaSep 4, 2025
    What to do if connected device is not displayed on Samsung TV?
    • T
      tonya21Sep 4, 2025
      If a connected device isn't showing up on your Samsung TV, here's what to check: 1. Confirm that the device supports Anynet+ functions. 2. Ensure the HDMI cable is properly connected. 3. Verify that Anynet+ (HDMI-CEC) is turned on in the System menu. 4. Try rescanning for Anynet+ devices. 5. Make sure the device is connected via HDMI, as Anynet+ requires this connection. 6. Be aware that some HDMI cables might not support Anynet+. 7. If there was a power interruption or the HDMI cable was disconnected, repeat the device scan.
  • C
    Christina RobinsonSep 7, 2025
    What to do if Samsung QM65B shows 'Disconnecting Anynet+ device' message?
    • J
      Joseph HartSep 7, 2025
      If you see the message “Disconnecting Anynet+ device ...” on your Samsung TV, it means you can't use the remote control during Anynet+ configuration or when switching to a view mode. Please wait until the configuration or switching process is complete before using the remote control.
  • C
    Carrie SmithSep 12, 2025
    How to exit Anynet+ on a Samsung TV?
    • C
      cheryl19Sep 12, 2025
      To exit Anynet+ on your Samsung TV, press the SOURCE button on the remote control and select a device that is not Anynet+ compatible.

Summary

Before Using the Product

Safety Precautions

General safety instructions to ensure personal safety and prevent property damage.

Electricity and Safety

Guidelines for safe electrical connections and usage to prevent hazards.

Installation

Instructions and precautions for the proper installation of the product.

Operation

Using a Touchscreen Monitor

Touchscreen Monitor Basics

Calibrating the Touchscreen

Connecting and Using a Source Device

Pre-connection Checkpoints

Essential checks before connecting any source device to the product.

Connecting to a PC

Guides on connecting a PC using various cable types (HDMI, DP, HDMI-DVI).

Connecting to a Video Device

Instructions for connecting external video devices via HDMI or HDMI-DVI.

Changing Input Source

Multiple Display Control

RS232 C Cable

Control Codes

Reference for control codes used to manage display devices via serial communication.

Menu Settings

Picture Settings

Adjustments for display quality including brightness, contrast, color, and picture enhancers.

OnScreen Display Settings

Sound Settings

Options for customizing sound output, balance, equalizer, and audio formats.

Network Settings

Configuration for network connections, including wired and wireless setup.

System Settings

Troubleshooting Guide

Requirements Before Contacting Samsung

Steps to take before requesting service, including product testing.

Installation Issues (PC Mode)

Troubleshooting common installation problems when connecting to a PC.

Screen Issues

Solutions for common display problems like no image, distortion, or incorrect colors.

Sound Issues

Guidance for resolving audio problems such as no sound or low volume.

Remote Control Issues

Troubleshooting steps for a non-functional remote control.

Touch Function Issues

Samsung QM65B Specifications

General IconGeneral
Haze rate25 %
Pixel pitch0.372 x 0.372 mm
Touchscreen-
Response time8 ms
Display diagonal65 \
Display brightness500 cd/m²
Display technologyVA
Native aspect ratio16:9
Vertical scan range48 - 75 Hz
Horizontal scan range30 - 81 kHz
Contrast ratio (typical)4000:1
Display diagonal (metric)163.9 cm
Active display area (W x H)1428.48 x 803.52 mm
Dynamic contrast ratio marketing nameMega Contrast
USB portYes
PC Audio inNo
USB ports quantity2
HDMI ports quantity3
OrientationHorizontal/Vertical
Product colorBlack
Product designDigital signage flat panel
Bezel width (side)9.2 mm
Bezel width (bottom)11.2 mm
Panel mounting interface400 x 400 mm
Operating hours (hours/days)24/7
Input voltage100 - 240 V
AC input frequency50 - 60 Hz
Energy efficiency scaleA to G
Power consumption (standby)0.5 W
Power consumption (typical)182 W
Internal memory16 GB
Computer system typeSystem on Chip (SoC)
Operating system installedTizen 6.5
Package depth185 mm
Package width1611 mm
Package height973 mm
Package weight33300 g
Operating temperature (T-T)0 - 40 °C
Operating relative humidity (H-H)10 - 80 %
CertificationEMC, 60950-1, 62368-1
Sustainability certificatesREACH, RoHS, WEEE
Weight and Dimensions IconWeight and Dimensions
Display depth46.3 mm
Display width1453.9 mm
Display height831 mm
Display weight24900 g

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