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9. I
cannot hear sound through the headphones
.
→
Check if the sound is muted in Windows.
→
Turnthevolumeup.
→
Replace the main board
10.
The external microphone does not work normally
.
→
Check t he audio driver settings and change them if necessary.
Selecting the
"1.
Front panel microphone" option activates the external MIC.
→
Replace the main board
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This Document can not be used without Samsung's authorization
-
4.
Troubleshooting