Samsung RSG5K series - 4-2-12) When Crush (Crushed Ice) & Cube (Cubed Ice) Does Not Operate Well

TROUBLE SHOOTING
4-2-12) When Crush (Crushed Ice) & Cube (Cubed Ice) does not operate well
Only for Dispenser models
Start
Check switches related with ICE
Check door switches
Check motors related with ICE
Check wire connection
Check if the Cover ICE ROUTE opens.
MAIN PBA is normal.
-- Check other parts.
Check wires between AUGER
MOTOR MAIN PBA
Defective CUBE Solenoid or
Defective Connector Contacts
MAIN PBA is normal.
-- Check other parts.
Check wires between AUGER
MOTOR MAIN PBA
Freezer door should be closed
during operation.
Check if water hose is bent
or closed.
Check Water Supply for Ice-
Maker and Solenoid
Check Ice-Maker wires
Check Ice-Maker Kit
Cancel Ice Off
Select Cubed/Crushed
Normal Operation
Water & Ice S/W or
Wire Defect
Main PBA Defect,
Replace it
Replace SSR74
Normal Operation
Water & Ice S/W or
Wire Defect
MAIN PBA Defect - Replace it
Replace it RY7B
NO
Crushed
Cubed
NO
YES
YES
YES
YES
NO
NO
NO
Ice comes out when
extracting it.
Ice Selection is
Cubed Ice comes out.
When Water & Ice S/W is
pressed, CN50 #7
changes to 0V.
When Water & Ice S/W
is pressed, IC73 #11
changes to 0V
When Water & Ice S/W is pressed,
the voltage across CN70 #3 & CN73 #11 is
about AC 230V(or 115V)
YES
NO
YES
YES
YES
NO
NO
NO
Crushed Ice comes
out.
When Water & Ice S/W is
pressed, CN50 #7
changes to 0V.
When Water & Ice
S/W is pressed, IC73 #12
changes to 0V
When Water & Ice S/W is pressed,
the voltage across CN70 #3 & CN73 #9
is about AC 230V(or 115V)
Ice is in the Ice
bucket.
NO
NO
YES
YES
YES
Ice Off is selected
on the Display Panel
80
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