Samsung SCX-340x Series - Error Code and Troubleshooting

4.AlignmentandTroubleshooting
4.2.2.ErrorCodeandTroubleshooting
NOTE
Somemessagesmaynotappearonthedisplaydependingontheoptionsormodels.
•SCX-340xF/340xFW/340xFH(4in1)
Messagesappearonthecontrolpaneldisplaytoindicatethemachine’sstatusorerrors.
•SCX-340x/340xW(3in1)
ThesemodelshavenottheLCD.Ifmachinehaserror,itishardtoknowwhichkindsoferrorishappened.
Incaseofthis,machinesupportserrorcodedisplaymode.
-[EnterErrorCodeDisplayMode]
Pressbuttoncontinuouslyasfollowingkeysequence:Power>Up>Down>Power>Power
NOTE
▪Machineonlydisplayerrorcodeinidlemode.Inotherword,machinecan’tprintwhenitisworking.
▪Buttonintervaltimebetweeneachkeysequenceis2secondsbelow.
▪Machineautomaticallyreturnstoidlemodeafterpoweroff/on.
-[ExitErrorCodeDisplayMode]
Inordertoexiterrorcodemode,therearetwokindsofmethod.
▪Bypressingcancelkey:Wheneveryoupresscancelkeyduringerrorcodesaredisplayed,thenreturnto
idlemode.
▪Automaticallyreturn:Machinewillreturnidlemodeafterallerrorcodesaredisplayed.
ErrorCodeErrorMessageTroubleshooting
C2-1110PreparenewcartridgePage4–35
C2-1120ReplacenewcartridgePage4–35
C2-1140ReplacenewcartridgePage4–35
C2-1410InstalltonercartridgePage4–35
C2-1510NotCompatibleTonercartridgePage4–36
C2–1710Error:#C2-1710CallforServicePage4–35
C2–1711Error:#C2-1711CallforServicePage4–35
C2–1712Error:#C2-1712CallforServicePage4–35
M2-1110PaperJaminsidemachinePage4–36
M2–1116PaperjamoremptyPage4–36
M2–1317PaperJaminsidemachinePage4–37
S1-5221InstallwirelessNICPage4–37
S2-4110DooropenCloseit
Page4–38
S3–3121ScannerLocked.
Page4–39
S6-3123NetworkProblem:IPConictPage4–40
U1-2320Error#U1-2320TurnoffthenonPage4–40
U1-2330Error#U1-2330TurnoffthenonPage4–40
U1-2340Error#U1-2340TurnoffthenonPage4–40
U2-1112Error#U2-1112TurnoffthenonPage4–41
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