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guerrerokatelynSep 5, 2025
Why is my Samsung DVR not recognizing my external SATA HDD?
- RRobyn PooleSep 5, 2025
See the compatibility list of external storage devices to check if the connected device is supported by the DVR.
To Next PageTo Next PageWhy is my Samsung DVR not recognizing my external SATA HDD?
See the compatibility list of external storage devices to check if the connected device is supported by the DVR.
How do I switch to Live mode on my Samsung DVR during playback?
Press the Stop [@] button on the remote control, or click the [ ] icon on the launcher to switch to Live mode.
Why doesn't my Samsung DVR recognize the new HDD I installed?
See the compatibility list to check if the additional HDD is supported by the DVR.
What to do if I forgot my Samsung DVR password?
Contact the DVR administrator for help.
Why doesn't my Samsung DVR recognize all of my external HDDs?
It takes time for the DVR to recognize multiple external HDDs, so try again in a moment. The problem may occur due to a mechanical error of the HDD installed, so try again with a different HDD.
Why is the REC button not working on my Samsung DVR?
Check if there is free space on the HDD for the recording and if the record mode is set to ON in the record mode setting.
What does NO HDD icon mean on my Samsung DVR?
Check the HDD for connection. If the problem persists in a normal condition, contact the nearest service center to have the HDD checked by the service personnel.
Why are some channels showing a black screen on my Samsung DVR?
Check if the camera connected to the system properly displays the image and if the camera is properly supplied with power. You can also input the video source of the camera directly into the DVR.
Why my Samsung DVR is not turning on?
Check if the power supply system is properly connected. Also, check the system for the input voltage from the power source. If these are fine, check the power supplier and replace it with a new one if necessary.
Why doesn't my Samsung SDR-5102 DVR recognize the external SATA HDD I connected?
If you have connected an external storage device (external SATA HDD) to the Samsung Security System DVR, but the DVR seems not to recognize it, see the compatibility list of external storage devices to check if the connected device is supported by the DVR.
General| Device Type | Digital Video Recorder |
|---|---|
| Audio Output | RCA x 1 |
| Hard Drive Capacity | Up to 6TB |
| Network Interface | Ethernet |
| Operating System | Embedded Linux |
| Compression | H.264 |
| Operating Temperature | 0°C to 40°C |
| Channels | 16 |
| Video Output | VGA |
| Recording Resolution | D1, CIF |
| Hard Drive Support | SATA |
| USB Ports | 2 x USB 2.0 |
| Power Supply | 12V DC |
