What to do if the REC button doesn't work on my Samsung SDS-P5102 Security System?
If the REC indicator does not flash and the player does not start recording when you press the [REC] button on your Samsung Security System, check if there is free space on the HDD for recording and if the record mode is set to ON in the record mode setting.
Why is the recording not working on my Samsung Security System?
If recording does not work on your Samsung Security System, and your player does not display a Live image at all, first check if you see an image on the screen. Recording also won't work if the recording settings are not properly configured. To start manual recording, press the [REC] button on the remote control. To schedule a recording, specify a desired time in Menu – Record – Recording Schedule. - Record: Recording will proceed in any conditions at the specified time. - Record: When an event occurs, recording will perform only if the event is of alarm, motion detection, video loss and Tampering Detection. If there is no event found, recording will not perform. - Record: If there is no event found, Continuous recording will perform. Whereas, if an event occurs, Event recording will ...
What to do if the ESC key doesn't exit full screen mode in WebViewer on my Samsung SDS-P5102 Security System?
If pressing the ESC key in full screen mode of the WebViewer on your Samsung Security System does not switch the system to a normal split mode, press the ALT+TAB keys to select ‘ACTIVE MOVIE’ and press the ESC key again.
Why does the [PTZ] button not work on the Live screen of my Samsung SDS-P5102 Security System?
If pressing the [PTZ] button on the Live screen of your Samsung Security System yields no response, go to Menu ¨ Camera ¨ and check if the current protocols and other settings in the PTZ device are properly configured according to the PTZ camera.
Why is the time bar not displayed in Search mode on my Samsung SDS-P5102 Security System?
If the time bar is not displayed in Search mode on your Samsung Security System, switch to normal mode or use the left or right button to navigate through the time bar.
How do I switch to Live mode from playback on my Samsung SDS-P5102?
To switch to Live mode on your Samsung Security System while in playback, press the Stop [@] button on the remote control, or click the [ ] icon on the launcher.
Why is the backup data not playing on my PC or DVR from my Samsung SDS-P5102 Security System?
If backup data from your Samsung Security System is not playing on your PC or DVR, ensure that you selected the correct player (PC or DVR) when backing up the data. If using a PC, the backup file format should be SEC. If using the DVR, formatting backup files should be done by the DVR.
Why doesn't the Channel button work on the Live screen of my Samsung SDS-P5102?
If the Channel button does not work on the Live screen of your Samsung Security System, it is likely because the current screen is in event monitoring mode. To exit this screen, press the [ALARM] button and then select a channel.
Why won't the cursor move to the Start button during calendar search on my Samsung SDS-P5102?
If the cursor will not move to the Start button when you start the calendar search on your Samsung Security System, check if the channel and the date that you want to play are marked with the V symbol.
Why doesn't my Samsung SDS-P5102 Security System DVR recognize all the installed HDDs?
If the DVR does not recognize all installed disks when you have connected multiple external HDDs to the Samsung Security System, it may take time for the DVR to recognize them. Try again in a moment. If the problem persists, it may be due to a mechanical error of the HDD installed. Try again with a different HDD.
General| Brand | Samsung |
|---|---|
| Model | SDS-P5102 |
| Category | Security System |
| Language | English |
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