Solve problems
89
“Enter PUK”
• The PIN code has been entered incorrectly three times
in succession, and the phone is now blocked. Enter the
PUK supplied by your service provider.
“No service,” “Network failure,” or “Not done”
displays
• The network connection has been lost. You may be in a
weak signal area. Move and try again.
• You are trying to access an option for which you have
no subscription with your service provider. Contact the
service provider for further details.
You have entered a number but it was not dialled
• Be sure that you have pressed [ ].
• Be sure that you have accessed the right cellular
network.
• Be sure that you have not set an outgoing call barring
option.
Your correspondent cannot reach you
• Be sure that your phone is switched on. ([ ] pressed
for more than one second.)
• Be sure that you are accessing the correct cellular
network.
• Be sure that you have not set an incoming call barring
option.
Your correspondent cannot hear you speaking
• Be sure that you have switched on the microphone.
• Be sure that you are holding the phone close enough
to your mouth. The microphone is located at the
bottom of the phone.
The phone starts beeping and “Battery low”
flashes on the display
• Your battery is insufficiently charged. Recharge the
battery.
The audio quality of the call is poor
• Check the signal strength indicator on the display
( ). The number of bars indicates the signal
strength from strong ( ) to weak ( ).
• Try moving the phone slightly or moving closer to a
window if you are in a building.
No number is dialled when you re-call a
Phonebook entry
• Use the Contact list feature to ensure the number has
been stored correctly.
• Re-store the number, if necessary.
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