Operation Instruction & Installation
2-4
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SAMSUNG
Case 6
Case 7
Case 8
Q
When I open the Device Manager (by clicking Start -> (Settings) -> Control Panel -> (Performance and Maintenance)
-> System -> (Hardware) -> Device Manager), there are Unknown Devices or Other Devices entries with a yellow
question mark(?) beside them or devices with an exclamation mark(!) beside them.
Q
In some security programs (Norton Anti Virus, V3, etc.), the computer may not recognise the camera
as a removable disk.
Q
The camera is connected to the USB port located on the front of the computer.
A
Right-click on the entry with the question (?) or exclamation (!) mark and select “Remove”. Restart the PC
and connect the camera again.
A
Stop the security programs and connect the camera to the computer. Refer to the security program
instructions about how to temporarily disable the program.
A
When the camera is connected to the USB port located on the front of the computer, the computer may not
recognise the camera. Connect the camera to the USB port located on the back of the computer.
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