Why does my Samsung keep powering off?
If your Samsung TV is powering off unexpectedly, check if Sleep Timer (System > Time > Sleep Timer) has been enabled. If the Sleep Timer is off, check if No Signal Power Off (System > Eco Solution > No Signal Power Off) or Auto Power Off (System > Eco Solution > Auto Power Off) are enabled.
What to do if there is picture but no sound on Samsung ?
If your Samsung TV picture is good but there is no sound, first, navigate to Sound settings and set Speaker Select to TV Speaker. If you're using an external device, check its audio output options. Also, if you're using a DVI to HDMI cable, remember that a separate audio cable is required. Finally, if your TV has a headphone jack, ensure nothing is plugged into it. If all else fails, try rebooting the connected device by disconnecting and reconnecting its power cable.
What to do if Samsung speakers are making odd sounds?
If your Samsung TV speakers are making an odd sound, first ensure that the audio cable is connected to the correct audio output connector on the external device. If the issue persists, it could be due to a low signal level, which can cause sound distortions. To address this, run Self Diagnosis (Support > Self Diagnosis > Sound Test).
How to fix flickering on Samsung ?
If your Samsung TV has flickering and dimming issues, try disabling Energy Saving features. Go to System > Eco Solution and disable Eco Sensor and/or Energy Saving, then check if the issue is resolved.
How to adjust brightness on Samsung TV?
To adjust screen brightness on your Samsung TV, navigate to Picture settings and adjust Backlight/Cell Light (if applicable), Contrast, Brightness, Sharpness, Color, Tint (G/R), and other picture quality settings.
How to troubleshoot screen color issues on Samsung TV?
If your Samsung TV has component connections or screen color issues, run Self Diagnosis by navigating to Support > Self Diagnosis > Picture Test. Also, check if the TV's video input connectors are correctly connected to the external device's video output connectors. If using a component cable, ensure the Pb, Pr, and Y jacks are plugged into their proper connectors.
How to fix blur with Auto Motion Plus on Samsung ?
To correct Auto Motion Plus or blur issues on your Samsung TV, use the Auto Motion Plus feature found under Picture > Picture Options > Auto Motion Plus.
Why Samsung cannot recognize USB device?
If your Samsung TV cannot recognize the USB device or is failing Format Device, Check Device, and Device Performance Test, refer to the USB device's manual to see if data can be stored on it. Also, check if the USB device is in a locked state, if it was formatted when connected to a computer, or try using a different USB device.
How to fix wireless network connection failed on Samsung ?
If the wireless network connection failed on your Samsung TV, make sure the TV is connected to a wireless IP router.
What to do if software update fails on Samsung ?
If the Software Update over the network has failed on your Samsung TV, check the network connection status and ensure you are connected to a network.
Instructions on viewing, scrolling, searching, and updating the electronic manual.
Connecting Aerial, Video, Audio, Computer, and Smartphone devices for basic setup.
Auto Tuning, Manual Tuning, Country selection, and channel list transfer.
Removing, renaming, locking channels, and managing favourite channels.
Guides for connecting to wired and wireless networks, including automatic and manual methods.
Addressing connection failures, security protocols, and checking network status.
Operation of the Smart Touch Control, touchpad, and virtual remote panel.
Details on Motion Control, Voice Recognition, and Face Recognition.
Instructions for connecting and using keyboards and mice.
Programme guides, channel lists, and schedule viewing/recording.
Playing recorded TV, videos, music, and photos from storage.
Explains Timeshift, 3D viewing setup, and Picture-in-Picture functionality.
Analogue calibration, subtitles, Teletext, picture size, and screen position.
Adjusting basic, advanced, and picture options for optimal image quality.
Configuring sound modes, effects, customisation, speakers, and audio output.
Setting time, sleep timers, and on timers for efficient TV use.
Eco Solution, screen burn protection, and auto protection time for TV longevity.
Securing the TV with a password and procedures for PIN recovery.
Customising menu language, game mode, and other system preferences.
Accessing the Smart Hub for apps, social media, and media playback.
Managing Samsung accounts and installing/managing TV applications.
Playing photos, videos, music, and recorded TV programmes with controls.
Anynet+ (HDMI-CEC), ARC, MHL, and Screen Mirroring for device interaction.
Accessing remote management, e-Manual, self-diagnosis, and software updates.
Resolving problems related to screen, sound, connectivity, and other TV functions.
Details on DivX, DTS, Dolby, and HDMI licences.
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