Why Samsung cannot recognize USB device?
If your Samsung TV cannot recognize the USB device or is failing Format Device, Check Device, and Device Performance Test, refer to the USB device's manual to see if data can be stored on it. Also, check if the USB device is in a locked state, if it was formatted when connected to a computer, or try using a different USB device.
How to fix Samsung not receiving all channels?
If your Samsung TV is not receiving all channels, make sure the coaxial cable is securely connected. Then, run Auto Program (Broadcasting > Auto Program) to add all available channels to the channel list. Finally, verify that the antenna is positioned correctly.
How to fix wireless network connection failed on Samsung ?
If the wireless network connection failed on your Samsung TV, make sure the TV is connected to a wireless IP router.
Why is the sound so low on my Samsung ?
If there is no sound or the sound is too low at maximum volume on your Samsung TV, check the volume of the device (cable/satellite box, DVD, Blu-ray, etc.) connected to your TV.
What to do if color is wrong on Samsung ?
If the color is wrong or missing on your Samsung TV, make sure that the component cables are connected to the correct jacks.
How to fix no audio with HDMI on Samsung ?
If you have video but no audio on your Samsung TV when using an HDMI connection from your PC, check the audio output setting on your PC. If you are using a DVI to HDMI cable, remember that a separate audio cable is required.
How to find channels on Samsung ?
If you are unable to find a channel on your Samsung TV, run Setup by going to System > Setup or Auto Program by going to Broadcasting > Auto Program.
How to fix flickering on Samsung ?
If your Samsung TV has flickering and dimming issues, try disabling Energy Saving features. Go to System > Eco Solution and disable Eco Sensor and/or Energy Saving, then check if the issue is resolved.
What to do if Samsung speakers are making odd sounds?
If your Samsung TV speakers are making an odd sound, first ensure that the audio cable is connected to the correct audio output connector on the external device. If the issue persists, it could be due to a low signal level, which can cause sound distortions. To address this, run Self Diagnosis (Support > Self Diagnosis > Sound Test).
What to do if there is picture but no sound on Samsung ?
If your Samsung TV picture is good but there is no sound, first, navigate to Sound settings and set Speaker Select to TV Speaker. If you're using an external device, check its audio output options. Also, if you're using a DVI to HDMI cable, remember that a separate audio cable is required. Finally, if your TV has a headphone jack, ensure nothing is plugged into it. If all else fails, try rebooting the connected device by disconnecting and reconnecting its power cable.
Instructions on viewing, scrolling, searching, and updating the electronic manual.
Connecting Aerial, Video, Audio, Computer, and Smartphone devices for basic setup.
Auto Tuning, Manual Tuning, Country selection, and channel list transfer.
Removing, renaming, locking channels, and managing favourite channels.
Guides for connecting to wired and wireless networks, including automatic and manual methods.
Addressing connection failures, security protocols, and checking network status.
Operation of the Smart Touch Control, touchpad, and virtual remote panel.
Details on Motion Control, Voice Recognition, and Face Recognition.
Instructions for connecting and using keyboards and mice.
Programme guides, channel lists, and schedule viewing/recording.
Playing recorded TV, videos, music, and photos from storage.
Explains Timeshift, 3D viewing setup, and Picture-in-Picture functionality.
Analogue calibration, subtitles, Teletext, picture size, and screen position.
Adjusting basic, advanced, and picture options for optimal image quality.
Configuring sound modes, effects, customisation, speakers, and audio output.
Setting time, sleep timers, and on timers for efficient TV use.
Eco Solution, screen burn protection, and auto protection time for TV longevity.
Securing the TV with a password and procedures for PIN recovery.
Customising menu language, game mode, and other system preferences.
Accessing the Smart Hub for apps, social media, and media playback.
Managing Samsung accounts and installing/managing TV applications.
Playing photos, videos, music, and recorded TV programmes with controls.
Anynet+ (HDMI-CEC), ARC, MHL, and Screen Mirroring for device interaction.
Accessing remote management, e-Manual, self-diagnosis, and software updates.
Resolving problems related to screen, sound, connectivity, and other TV functions.
Details on DivX, DTS, Dolby, and HDMI licences.
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