Samsung UN55ES7100 - Troubleshooting Common TV Issues; Flickering and Dimming; Component Connections; Screen Color; Screen Brightness Adjustment

Troubleshooting
If
the TV seems to have a problem, first review this list
of
possible problems and solution. Also
revi
ew the
Troubleshooting Section
in
thee-Manual.
If
none of the troubleshooting tips appl
y,
visit www.samsung.
com
/support or call Samsung Customer Service at
1-800-SAMSUNG (1-800-726-7864).
Flickering and Dimming
Component Connections
I
Screen Color
Screen Brightne
ss
Blur
If
your Samsung Television
is
flicke
ri
ng or dimming sporadically, you may
need
to
disable some of its energy efficient features such as the
Eco
Sensor
or the
Energy Saving
feature. Follow the steps below with your
remote
to
turn these features off or on.
•
Energy Saving: User
Menu_.
System
-->
Eco Solution-->
Energy
Saving
•
Eco Sensor: User Menu
-->
System
-
Eco Solution
_.
Eco Sensor
If
you find that the color on your Samsung television's screen
is
not
correct or black and white, first
run
a
Self
Diagnosis
on the TV to make
sure there are no device issues.
• Self
Diagnosis: User Menu
_.
Support
_.
Self
Diagnosis
-
Picture
Test
If
the problem does not appear in the Picture test, make sure:
• Your
connections are
all
consistent. For example, if you've used the
AV
In
j
ac
k on your
TV
, make
su
re
you have used the
AV
Out jack on
your video source.
• You
have
co
nnected your devices
to
the
co
rrect jacks. For exampl
e,
if
you use the Component jacks, labeled Pb, Pr, and
Y,
to
connect your
TV and video source, make sure you have connected the blue Pb jack
on the video source to the blue Pb jack on the
TV,
and the yellow
Y
jack on the source
to
the y
ell
ow
Y
ja
ck
on the
TV.
If you find that the colors on your Samsung TV are
co
rrect but just a little
t
oo
dark or bright, try adjusting the fo
ll
owing settings
in
the Picture menu
option of the Main menu:
•
Backlight, Contrast, Brightness, Sharpness, Color, Tint (G/R)
and
so o
n.
If
you find that the
re
is a blur or "ghostlike" a
pp
earance to the images on
your tele
vi
sion's scree
n,
you might be able to correct the blurring using
Auto Motion
Plus.
•
Auto Motion
Plus: User Menu
_.
Picture - Picture
Options
_.
Auto Motion
Plus