Fast Track Troubleshooting
Model: WA400****/AA
BOM Models:
WA400PJHDWR/AA
Publication # APWA400PJHD Revision Date 8/6/2012
Quick Test Mode:
Note: This test erases all faults and memory:
To enter press Spin, Soil Level & Power simultane-
ously with the power off.
1. All LED’s light up and the washer beeps as it en-
ters the Quick Test Mode.
2. The unit displays the software version for a second
then clears the EEprom.
3. After the displaying the software version, LCD will
display Model information. If EEEE is displayed the
PCB assy. is defective.
4. When the version is displayed, turn the Jog-Dial so
that the version disappears. Press the following keys
to test the various components
Press Spin to test Drain Pump
Press Temp to cycle through the Water Valves circuit
test in this order: Cold, Eco Warm, Warm, Hot, Hot-
Cold, and All.
Press Soil Level to test Door Lock/Unlock.
When either Test or Spin is displayed on the LCD,
press Start/Pause to conduct the motor test.
In Test mode, you can test the clockwise and coun-
terclockwise movement of the motor. However, the
water level must satisfy the heater water level (24300)
to enter Test mode.
In Spin mode, you can test the motor at a high rpm.
Service Mode:
This mode allows more detailed operation tests and trouble-
shooting, to enter press Delay Start & Extra Rinse simultane-
ously with the power on. Mode is confirmed with 3 beeps.
In Service Mode the following tests can be performed:
Quick Spin Test: Press & hold Delay Start & Pre Soak for 3
sec. This accelerates the drum motor from 0 to max RPM over a
few minutes. Note: Stay with the washer during this test, out of
balance detection is bypassed and the door may not lock. Press
the Start/Pause during the test to hold its spinning speed for 10
minutes before going back to Quick Spin Test Mode. To Exit
Press Delay Start & Pre Soak for 3 sec.
Cycle Count: Press Pre Soak to see total number of washings.
Soft Ware #: Press Soil Level to see the software version Info.
Fast Time Down: Press Temp to advance to the next cycle
Error Codes: Press Spin button and “d” is displayed. Then to
view stored fault codes, turn Jog-Dial. Press Start/Pause while
the code is displayed to view the number of cycles since the er-
ror occurred.
Demo Mode: Press Pre Soak & Extra Rinse for 3 sec. Mode
cancelled when powered off.
Peripheral (Main PCB) input Tests: Press Extra Rinse and
“In” is displayed:
1. Then turn the Jog-Dial so that the Normal LED is turned on.
The Water Temperature will be displayed in Celsius.
2. Then turn Jog-Dial so that the Perm Press LED is turned on.
The Water Temperature will be displayed in Fahrenheit.
3. Then turn the Jog-Dial so that the Delicates/Hand Wash
LED is turned on. The door status will be displayed (OP if
open, CL if closed).
4. Then turn the Jog-Dial so that the Quick Wash LED is turned
on. The door lock Switch status will be displayed (UL if
unlocked, Lo if locked).
5. Then turn the Jog-Dial so that Pure Cycle LED is turned on.
The Water Frequency will be displayed, “256” (25.6KHz) is
base frequency.
IMPORTANT SAFETY NOTICE – “For Technicians Only” This service data sheet
is intended for use by persons having electrical, electronic, and mechanical
experience and knowledge at a level generally considered acceptable in the appliance
repair trade. Any attempt to repair a major appliance may result in personal injury and
property damage. The manufacturer or seller cannot be responsible, nor assume any
liability for injury or damage of any kind arising from the use of this data sheet.
Warranty (USA):
Parts/Labor => 1 Year
Control PCB => 2 Years
Stainless Steel => 3 Years
DD Motor Parts => 10 Years
Caution: Retrieve error codes from “Service Mode” BEFORE entering “Quick Test Mode”
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