Samsung WA55A7700A Series User Manual (English)

Cody ColeAug 4, 2025

What to do if my Samsung WA55A7700A Washer does not start?

J
Jeffrey ElliottAug 4, 2025
If your Samsung Washer isn't starting, ensure the door is fully closed and the water taps are open. Press the Start/Pause button. Also, verify that the Child Lock is not activated. The washer might make clicking noises to check the door lock before filling, followed by a quick drain. If the door was opened during a spin cycle, close it and press Start/Pause to resume. The machine may also be in Standby, paused, or in a soaking cycle, so please wait. Lastly, check the fuse or reset the circuit breaker.

Samsung WA55A7700A Series Specifications

General

Capacity	5.5 cu. ft.
Energy Star Certified	Yes
Steam Function	Yes
Spin Speed	1300 RPM
Model	WA55A7700A
Smart Features	Wi-Fi Connectivity, SmartThings App Support
Wash Cycles	Normal, Heavy Duty, Delicates, Quick Wash
Vibration Reduction Technology	VRT Plus
Color	Black Stainless Steel
Special Features	Self Clean
Noise Level (Wash/Spin)	52 dBA / 73 dBA

Summary

Safety Information

Understanding Safety Instructions

General advice on understanding and using the safety instructions provided in the manual.

Important Safety Symbols

Explains the meaning of icons and signs used throughout the user manual for safety warnings.

Important Safety Precautions

Lists critical precautions to reduce the risk of fire, electric shock, or injury when using the appliance.

California Proposition 65 Warning

Provides a warning regarding cancer and reproductive harm as per California law.

Critical Installation Warnings

Details essential warnings related to the safe and correct installation of the washer.

Installation Cautions

Offers cautious advice regarding the placement and installation of the washer for safe operation.

Critical Usage Warnings

Highlights crucial warnings to observe during the operation of the washing machine for safety.

Usage Cautions

Provides cautionary advice for the safe and proper use of the washer in various situations.

Critical Cleaning Warnings

Lists warnings to follow when cleaning the appliance to avoid damage or hazards.

Regulatory Notice

FCC Notice and Radiation Exposure Statement

Details FCC compliance requirements, statements, and radiation exposure limits for the device.

IC Notice and Radiation Exposure Statement

Provides Industry Canada compliance info, statements, and radiation exposure limits for the appliance.

Open Source Announcement

Informs about included open source software and provides a link for license information.

Installation

Unpacking Your Washer

Instructions for safely unpacking the washer and checking for shipping damage.

What's Included

Lists all the parts and accessories that should be included with the washer package.

Parts Supplied

Shows a visual list of parts and accessories that come with the washer.

Parts Not Supplied

Lists components that are not included with the washer and need to be purchased separately.

Tools Needed for Installation

Details the tools required for the proper installation of the washing machine.

Electrical Supply and Grounding Requirements

Outlines the necessary electrical supply and grounding requirements for the washer.

Water Supply Requirements

Specifies the required water pressure and hose connection guidelines for the washer.

Drain Hose Setup

Provides recommendations for the standpipe height and drain hose connection.

Flooring Requirements

Advises on the type of floor suitable for washer installation to ensure stability and performance.

Water Temperature Considerations

Warns against installing the washer in areas prone to freezing and potential damage.

Washer Dimensions

Lists the physical dimensions of the washer with diagrams.

General Clearance Requirements

Specifies the minimum clearance needed around the washer for proper operation.

Alcove or Closet Installation Clearances

Details minimum clearances for installing the washer in an alcove or closet.

Side-by-Side Installation Clearances

Shows clearance requirements for installing the washer next to another appliance.

Select a Location for Installation

Guidelines for choosing a suitable location to install the washing machine.

Connect the Water Hose

Instructions for correctly connecting the water supply hoses to the washer.

Connect the Drain Hose

Instructions for correctly connecting the drain hose to the standpipe or laundry tub.

Level the Washer

Instructions for properly leveling the washing machine using its feet.

Power On Procedure

Instructions for connecting the washer to power and turning it on.

Run a Test Cycle

Guide for performing a test cycle to verify correct installation and operation.

Before You Start

Initial Settings: Run Calibration

Recommends running calibration for accurate weight detection before the first wash.

Laundry Guidelines: Sorting

Provides criteria for sorting laundry based on fabric type, color, and size.

Laundry Guidelines: Empty Pockets

Advises on emptying pockets of laundry items to prevent damage.

Laundry Guidelines: Turn Clothing Inside Out

Recommends turning items with buttons/embroidery inside out for protection.

Use a Delicates Bag

Explains when and how to use a delicates bag for washing fragile items.

Washing Blankets and Quilts

Provides guidance on washing blankets and quilts to prevent unbalancing.

Prewash Procedure

Instructions for prewashing clothes to remove stubborn stains and dirt.

Determine Load Capacity

Guides on how to determine the correct load size for optimal washing performance.

Add the Correct Detergent Type

Emphasizes using only low-suds HE laundry detergent for automatic washers.

Detergent Drawer Guidelines

Explains the usage of the auto-dispenser compartments for detergent, softener, and bleach.

Detergent Drawer Types to Avoid

Lists types of detergents and softeners that should not be used in the drawer.

Using the Bleach Compartment

Instructions for safely adding liquid chlorine bleach to the designated compartment.

Applying Washing Agents to Auto Dispenser

Step-by-step guide to filling the auto dispenser compartments with detergent and softener.

Cautionary Notes for Detergent/Softener Use

Provides critical cautions regarding the use and handling of detergent and softener.

Detergent/Softener Refill Recommendations

Offers advice on refilling detergent/softener compartments and types of agents to use.

Operations

Cycle Selector Function

Turn the dial to select a wash cycle.

Display Function

Shows current cycle info, estimated time, or information codes.

Temperature Settings

How to change the water temperature for the current cycle.

Rinse Count Adjustment

How to change the rinse count for the current cycle.

Spin Speed Settings

How to change the spinning speed for the current cycle, with level descriptions.

Soil Level Settings

How to change the soil level for the current cycle, with level descriptions.

Fabric Softener Dispensing

How the machine dispenses fabric softener and refill notifications.

Detergent Dispensing

How the machine dispenses detergent and refill notifications.

Delay End Function

How to set the washer to finish automatically at a later time.

Smart Control Feature

How to remotely control the washer using the SmartThings app.

Super Speed Option

How to shorten the washing time for specific cycles.

Deep Fill Option

How to use extra water for washing cycles.

Power Button Operation

How to turn the washer on or off.

Start/Pause Button Operation

How to start or temporarily stop the washer's operation.

Icon Descriptions

Explains the meaning of various icons displayed on the control panel.

Cycle Overview: Normal to Activewear

Descriptions for Normal, Heavy Duty, Deep Wash, Whites, Colors, Bedding/Waterproof, Quick Wash, Delicates, Activewear cycles.

Cycle Overview: Rinse+Spin, Self Clean, and Downloaded Cycles

Descriptions for Rinse+Spin, Self Clean, and Downloaded cycles.

Cycle Chart: Settings and Options

A chart detailing recommended settings and options for various cycles.

Special Feature: Active Waterjet (for prewash)

How to use the Active Waterjet function for hand-washing items.

Delay End Function: Real-life Case Example

An example illustrating how to use the Delay End feature.

Alarm Off Feature

How to turn the alarm sound on or off.

Pre Soak Function

How to use the Pre Soak function for better stain removal.

ATC (Auto Temperature Control) Function

Explains how the washer controls water temperature for optimal results.

Child Lock Function: Activation and Usage

How to activate and use the Child Lock feature to prevent accidental operation.

Deactivating the Child Lock Function

Instructions on how to turn off the Child Lock feature.

Downloaded Cycle Feature

How to use cycles downloaded from the SmartThings app.

Auto Dispense: Detergent Settings

How to set the detergent concentration level for auto-dispensing.

Auto Dispense: Softener Settings

How to set the softener concentration level for auto-dispensing.

SmartThings: Wi-Fi Connection and App Setup

Steps to connect the washer to Wi-Fi and set up the SmartThings app.

Registering Your Appliance to SmartThings

Steps to register the washer with the SmartThings app for remote management.

Smart Care Feature and Troubleshooting

How to use the Smart Care feature for troubleshooting with a smartphone app.

Maintenance

Self Clean Cycle

How to perform the Self Clean cycle to keep the washer tub fresh and clean.

Self Clean Cycle Reminder

Explains the LED indicator that reminds users to run the Self Clean cycle.

Cleaning the Exterior

Instructions for cleaning the washer's exterior, including the control panel and cabinet.

Cleaning the Interior

How to clean the inside of the washer tub to remove dirt, odor, mold, or residue.

Care for Extended Non-Use

Steps to take when the washer will be unused for a long period.

Cleaning the Mesh Filter

Instructions for cleaning the mesh filters in the water inlets.

Cleaning the Detergent Drawer

How to clean the detergent and softener compartments and the drawer recess.

Cleaning Detergent Drawer Recess

How to clean the drawer recess using a soft brush to remove residues.

Reinserting Detergent Drawer

Instructions for correctly reinserting the detergent drawer after cleaning.

Troubleshooting

Checkpoints: Washer Not Turning On or Starting

Troubleshooting steps for power and start issues.

Troubleshooting: Water Supply and Noise Issues

Resolving water supply problems, detergent residue, and noise.

Troubleshooting: Cycle Stops, Water Temp, and Door Issues

Addressing cycle stops, incorrect water temp, and door lock problems.

Troubleshooting: Drainage, Spin, Leaks, and Suds

Solutions for drainage, spin, leaks, and excessive suds.

Troubleshooting: Frozen Hoses, Draining, Stains, and Odors

Fixing frozen hoses, immediate draining, stains, and odors.

Information Codes: 1C, 3C, 4C, 4C2

Explains error codes 1C (Water Level Sensor), 3C (Motor), 4C (Water Supply), 4C2 (Cold Water).

Information Codes: 5C, 9C1, 9C2, AC6, dC, HC

Explains error codes 5C (Drain), 9C1/9C2 (Voltage), AC6 (Inverter), dC (Door), HC (Heating).

Information Codes: LC, OC, PC, PC1, Ub, Ur

Explains error codes LC (Drain Hose), OC (Overflow), PC/PC1 (Clutch), Ub/Ur (Unbalanced).

Information Codes: 8C

Explains error code 8C related to the MEMS sensor.

Specifications

Fabric Care Symbols and Wash Cycle Descriptions

Explains garment care symbols and wash cycle purposes.

Water Temperature and Bleach/Drying Symbols

Details water temperature guidelines, bleach, and drying symbols.

Heat Settings, Warning Symbols, and Dry Cleaning

Explains heat settings, laundry warning symbols, and dry cleaning instructions.

Helping the Environment

Advice on eco-friendly usage, disposal, and detergent use.

Declaration of Conformity and Specification Sheet

States compliance and provides technical specs like pressure, speed, and power consumption.

Samsung WA55A7700A Series User Manual

Table of Contents

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