How to fix Samsung Speakers when I cannot group them?
If your Samsung Speakers aren't grouping, it might be because the product is connected to the network via Bluetooth, NFC tagging (Android only), or TV SoundConnect. The group speakers function is not available when connected this way.
What to do if my Samsung Speakers don't produce sound?
If your Samsung Speakers are not producing sound, ensure the product is connected correctly and the volume isn't set to the minimum. Adjust the volume as needed.
Why won't my Samsung Speakers turn on?
If your Samsung Speakers won't turn on, connect the power cord (for WAM750, WAM751, WAM350, WAM351 models) or the power adapter (for WAM550, WAM551 models) to the outlet.
What to do if my Samsung Speakers product doesn't work properly?
If your Samsung Speakers product isn't working correctly: * Ensure the product is plugged in. * Check if the Wi-Fi router is certified for Wi-Fi. * Try unplugging the product, plugging it back in, and reconnecting to the router. If using a HUB: * Ensure the smart device and HUB are on the same Wi-Fi network. * Verify the HUB's indicator LEDs show it's working correctly. If the problem continues, try resetting the HUB or relocating the product closer to the wireless router or HUB.
What to do if a button doesn't work on my Samsung Speakers?
If a function on your Samsung Speakers isn't working when you press the button, it may be due to static electricity in the air. Try disconnecting the power plug and then reconnecting it.
Why I cannot group products on my Samsung Speakers?
You cannot use the group products function on your Samsung Speakers if the product is connected to the network via Bluetooth, NFC tagging (WAM750, WAM751, WAM550, WAM551 Only - Android), TV SoundConnect, or AUX IN (WAM750, WAM751 Only).
What to do if my Samsung Speakers HUB doesn't work properly?
If your Samsung Speakers HUB isn't working properly: * Ensure the HUB is plugged in. * Verify the LAN cable is properly connected to both the wireless router and the HUB. * Check that the HUB's front indicators show it's operating correctly when plugged in. If issues persist, try resetting the HUB or relocating the product closer to the wireless router or HUB.
How to fix a function that does not work when the button is pressed on Samsung Speakers?
If a function doesn't work when a button is pressed on your Samsung Speakers, and there might be static electricity in the air, disconnect the power plug and connect it again.
Why I cannot group speakers on Samsung WAM550 Stereo System?
You cannot use the group speakers function on your Samsung Stereo System if the product is connected to the network via Bluetooth, or TV SoundConnect.
What to do if hub and product is not paired for Samsung Speakers?
To fix the pairing between the HUB and product for Samsung Speakers: * Reset the HUB (refer to the HUB's user manual for details). * Unplug the HUB and plug it in again. Check if the pairing indicator on the front of the HUB is blinking. * Reset the product (see page 15). * Unplug the product and plug it in again. Check if the LED indicator on the front of the product is blinking.
Confirm you have the supplied accessories shown below.
Connect NFC compatible device via Bluetooth using NFC tagging procedure.
Press this button to enable Bluetooth connectivity.
Press this button to enable TV SoundConnect for audio.
Instructions on how to reset the product to its default settings.
Steps to download and install the Samsung Multiroom App from app stores.
Automatic Wi-Fi connection steps using the Samsung Multiroom app.
Steps to pair the product with a Bluetooth-enabled device.
Steps to select and play music from your smart device's storage.
How to connect Samsung TV to speaker wirelessly using TV SoundConnect.
Refer to pages 28-29 for adding additional speakers.
Steps to create groups of multiple speakers for synchronized audio.
Common issues and their solutions.
General safety guidelines for operating the product.
Confirm you have the supplied accessories shown below.
Connect NFC compatible device via Bluetooth using NFC tagging procedure.
Press this button to enable Bluetooth connectivity.
Press this button to enable TV SoundConnect for audio.
Instructions on how to reset the product to its default settings.
Steps to download and install the Samsung Multiroom App from app stores.
Automatic Wi-Fi connection steps using the Samsung Multiroom app.
Steps to pair the product with a Bluetooth-enabled device.
Steps to select and play music from your smart device's storage.
How to connect Samsung TV to speaker wirelessly using TV SoundConnect.
Refer to pages 28-29 for adding additional speakers.
Steps to create groups of multiple speakers for synchronized audio.
Common issues and their solutions.
General safety guidelines for operating the product.
General| Brand | Samsung |
|---|---|
| Model Number | WAM550 |
| Category | Stereo System |
| Type | Wireless Speaker |
| Audio Channels | 2.0 |
| Power Output | 20 W |
| Connectivity | Wi-Fi, Bluetooth |
| Dimensions | 7.3 x 7.3 x 8.4 inches |
| Weight | 3.1 lbs |
| Color | Black |
| Multiroom Capability | Yes |
| Frequency Response | 50 Hz - 20 kHz |
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