How to fix Samsung Speakers when I cannot group them?
If your Samsung Speakers aren't grouping, it might be because the product is connected to the network via Bluetooth, NFC tagging (Android only), or TV SoundConnect. The group speakers function is not available when connected this way.
What to do if my Samsung Speakers don't produce sound?
If your Samsung Speakers are not producing sound, ensure the product is connected correctly and the volume isn't set to the minimum. Adjust the volume as needed.
Why won't my Samsung Speakers turn on?
If your Samsung Speakers won't turn on, connect the power cord (for WAM750, WAM751, WAM350, WAM351 models) or the power adapter (for WAM550, WAM551 models) to the outlet.
What to do if my Samsung Speakers product doesn't work properly?
If your Samsung Speakers product isn't working correctly: * Ensure the product is plugged in. * Check if the Wi-Fi router is certified for Wi-Fi. * Try unplugging the product, plugging it back in, and reconnecting to the router. If using a HUB: * Ensure the smart device and HUB are on the same Wi-Fi network. * Verify the HUB's indicator LEDs show it's working correctly. If the problem continues, try resetting the HUB or relocating the product closer to the wireless router or HUB.
What to do if a button doesn't work on my Samsung Speakers?
If a function on your Samsung Speakers isn't working when you press the button, it may be due to static electricity in the air. Try disconnecting the power plug and then reconnecting it.
Why I cannot group products on my Samsung Speakers?
You cannot use the group products function on your Samsung Speakers if the product is connected to the network via Bluetooth, NFC tagging (WAM750, WAM751, WAM550, WAM551 Only - Android), TV SoundConnect, or AUX IN (WAM750, WAM751 Only).
What to do if my Samsung Speakers HUB doesn't work properly?
If your Samsung Speakers HUB isn't working properly: * Ensure the HUB is plugged in. * Verify the LAN cable is properly connected to both the wireless router and the HUB. * Check that the HUB's front indicators show it's operating correctly when plugged in. If issues persist, try resetting the HUB or relocating the product closer to the wireless router or HUB.
How to fix a function that does not work when the button is pressed on Samsung Speakers?
If a function doesn't work when a button is pressed on your Samsung Speakers, and there might be static electricity in the air, disconnect the power plug and connect it again.
Why I cannot group speakers on Samsung WAM551 Stereo System?
You cannot use the group speakers function on your Samsung Stereo System if the product is connected to the network via Bluetooth, or TV SoundConnect.
What to do if hub and product is not paired for Samsung Speakers?
To fix the pairing between the HUB and product for Samsung Speakers: * Reset the HUB (refer to the HUB's user manual for details). * Unplug the HUB and plug it in again. Check if the pairing indicator on the front of the HUB is blinking. * Reset the product (see page 15). * Unplug the product and plug it in again. Check if the LED indicator on the front of the product is blinking.
Details the functions of various buttons on the top panel.
Describes the connectivity ports and buttons on the rear panel.
Explains how the product enters standby mode automatically or manually.
Step-by-step instructions to reset the product to its factory settings.
Guides on downloading and installing the Samsung Multiroom app.
Instructions for setting up a second HUB in Repeater mode.
Step-by-step guide to pair the product with a Bluetooth device.
Identifies and explains the key elements of the app's user interface.
Sets up wireless audio connection from TV to speaker via Bluetooth.
Adds songs to the current playback queue.
Steps to create a new playlist and name it.
Function to add additional speakers to the system.
Accesses the tutorial to learn how to use the app.
Controls the Bluetooth functionality, turning it on or off.
Manages software updates for the product.
Enables seamless switching of audio output from mobile device.
Changes the wireless band of the HUB for optimal communication.
Sets a timer to automatically turn off the product.
Accesses support information, terms, and contact details.
Creates groups of speakers for synchronized playback.
Installs and uses Samsung Link for PC media playback.
Lists common problems and their solutions.
General safety guidelines for using the product.
Specific safety measures for power cords and outlets.
Guidelines for safe product installation and placement.
Instructions for cleaning the product safely.
General| Product color | White |
|---|---|
| Housing material | - |
| Recommended usage | Universal |
| Woofer diameter | 80 mm |
| Speaker placement | Tabletop/bookshelf |
| Audio output channels | 1.0 channels |
| Mid-range driver diameter | 56 mm |
| Impedance | - Ω |
| Frequency range | - Hz |
| RMS rated power | - W |
| Equalizer | No |
| Ethernet LAN | Yes |
| Connectivity technology | Wired & Wireless |
| AC input voltage | 100 - 240 V |
| Power source type | AC |
| AC input frequency | 50 - 60 Hz |
| Power consumption (standby) | 7 W |
| Power consumption (typical) | 15 W |
| Operating temperature (T-T) | 10 - 75 °C |
| Package depth | 286 mm |
| Package width | 572 mm |
| Package height | 170 mm |
| Package weight | 3000 g |
Weight and Dimensions| Depth | 168 mm |
|---|---|
| Width | 343 mm |
| Height | 112 mm |
| Weight | 2300 g |
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