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Samsung WD11 K64 Series - User Manual

Samsung WD11 K64 Series
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WASHING MACHINE (DRUM) CONTENTS
SERVICE
Manual
WASHING MACHINE
DRUM TYPE
Basic Model : WD80J6410AW/EU
(WD6000J)
Model Name : WD8*K64****
WD9*K64****
WD10K64****
WD11K64****
(WD6500K)
Model Code : WD7*K6*****/X
WD8*K6*****/X
WD9*K6*****/X
WD10K6*****/X
WD11K6*****/X
(WD6500K)
1. Safety Instructions
2.FeaturesandSpecications
3. Disassembly and Reassembly
4. Troubleshooting
5. PCB Diagram
6. Wiring Diagram
7. Reference
WD6500K_7-8-9-11kg_1400rpm-SM.indb 1 2018/11/9 9:52:43

Questions and Answers

  • T
    Tony RhodesAug 17, 2025
    What does error 4C mean on a Samsung WD11 K64?
    • S
      Sharon SalinasAug 17, 2025
      The 4C error on your Samsung Washer may be caused by foreign material entering the water supply valve, a disconnected water supply valve terminal, or wrongly connected warm water and rinse connectors. This error can also occur if the PCB terminal from the drain hose to the detergent drawer is not connected, or if the transparent hose is folded or torn.
  • R
    Regina RodriguezAug 20, 2025
    What to do if my Samsung Washer displays an AC error?
    • S
      Summer HillAug 20, 2025
      The AC error on your Samsung Washer indicates that the signals between the sub and main PBAs are not being sensed due to a communication issue. You can check the connector connections between the sub and main PBAs for incorrect or loose connections. Also, you can remove the sub PBA C/Panel and check for any faulty soldering.
  • L
    Lauren AllenAug 22, 2025
    What to do if my Samsung WD11 K64 displays a 5C error?
    • R
      rpetersonAug 22, 2025
      The 5C error on your Samsung Washer indicates a draining issue. This can occur if the pump motor impeller is damaged, the wrong voltage is supplied, or there's a part fault. It might also be due to freezing in winter. Check if the drain hose is clogged with materials, such as rubber bands, bills, cotton, hair pins, or coins inside the drain pump assembly.
  • R
    Rebecca GloverAug 25, 2025
    What causes the DC error on a Samsung Washer?
    • M
      Michael Lewis PhDAug 26, 2025
      The DC error on your Samsung Washer may occur due to a deformation of the door hook affecting the switch contact. It can also happen if the door is pulled with excessive force or, during a boil wash, if the door is pushed open due to pressure from internal temperature changes.
  • M
    Melissa PonceAug 27, 2025
    What does error 3C mean on a Samsung WD11 K64 Washer?
    • D
      dpetersonAug 27, 2025
      The 3C error on your Samsung Washer can be caused by several factors: * The PBA connector terminal is not connected. * The motor spin net is not engaged. * The motor's internal coil is damaged. * The hall sensor terminal is not connected. Also, check for foreign material in the motor, motor overload, a weak motor driving check from the PBA, erroneous signals from the motor hall sensor, a disconnected IPM terminal, a DD motor cover out of place, a disconnected PCB housing terminal, or a DD motor fault. It could also be a PBA fault.
  • J
    Justin GreenAug 30, 2025
    What does error 1C mean on a Samsung WD11 K64?
    • N
      Nicole DavisAug 30, 2025
      The 1C error on your Samsung Washer indicates a problem with the water level sensor. The part of the hose where the water level sensor is located might be damaged, clogged, or folded. Too much lubricant on the air hose insertion part, a disengaged hose, faulty internal soldering, a disengaged water level sensor terminal, or a main PBA fault could also be the cause.
  • V
    valerie43Sep 1, 2025
    What to do if Samsung WD11 K64 displays HC HC1 HC2 error?
    • V
      Veronica CastilloSep 1, 2025
      The HC, HC1, or HC2 error on your Samsung Washer may indicate that the washing heater or drying heater is short-circuited or has a wire disconnected. It may also indicate a check of the washing heater in the tub, or if the water level sensor operates without water and the temperature sensor detects a high temperature, the washing machine turns off the input power.
  • D
    David LeeSep 3, 2025
    What does DC1 error mean on a Samsung Washer?
    • A
      Adriana MooreSep 4, 2025
      The DC1 error on your Samsung Washer can occur if the door lock switch terminal is connected incorrectly or is broken. It may also happen intermittently due to an electric wire leakage or a main PCB fault.
  • L
    Larry DavisSep 6, 2025
    What does error code 4C2 mean on a Samsung Washer?
    • J
      Jasmine BarnesSep 6, 2025
      The 4C2 error on your Samsung Washer can occur if the cold and warm water supply hoses are wrongly engaged, if the water temperature supplied through the dry valve during a dry cycle is sensed as higher than 70 °C, or if the water temperature is sensed as higher than 50 °C in the Wool or Lingerie courses.
  • M
    mikemyersSep 9, 2025
    Why does my Samsung WD11 K64 Washer show the OC error?
    • D
      Douglas LoweSep 9, 2025
      The OC error on your Samsung Washer indicates that water is being supplied continually because the water level detection is not working. This could be due to a clogged drain hose, foreign material in the water supply valve, freezing, or a degraded water level sensor.

Summary

Safety Instructions

Safety Instructions for Service Engineers

Guidelines for safe operation and prevention of accidents during servicing.

Features and Specifications

Disassembly and Reassembly

Tools for Disassembly

Lists necessary tools and their types for disassembly and reassembly procedures.

Standard Disassembly Drawings

Step-by-step visual guide for disassembling major components of the washing machine.

Troubleshooting

Check Modes

Lists various check modes, their causes, and relevant remarks for diagnostics.

Corrective Actions for Check Codes

Provides detailed corrective actions for specific error codes and troubleshooting scenarios.

Wiring Diagram

Samsung WD11 K64 Series Specifications

General IconGeneral
Washing Capacity (kg)11
Drying Capacity (kg)7
Spin Speed1400 RPM
Energy Efficiency Class WashingA+++
Energy Efficiency Class Washing and DryingA
Noise Level Spinning74 dB
Noise Level Drying62 dB
Digital Inverter MotorYes
AddWashYes
EcoBubble TechnologyYes

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