Samsung WD11T Series User Manual (English)

Questions and Answers:

K
Kimberly WillisJul 30, 2025
How to fix a Samsung Washer that does not start?
- A
  Angela MarquezJul 30, 2025
  If your Samsung Washer isn't starting, several factors could be at play. First, ensure the washer is properly plugged into a working power outlet. Check the door to confirm it's fully closed, and verify that the water taps are open. Press and hold the start button to initiate the cycle. Also, confirm that the Child Lock feature is deactivated. Inspect the fuse or circuit breaker, and ensure power is being supplied correctly. If a 'Low voltage detected' message appears, double-check the power cord connection. Make sure no laundry is obstructing the door. For AddWash models, ensure the AddWash door is properly closed; press, hold, and try again. To add laundry mid-cycle, open the AddWash door, insert the items, fully close the door, and then press and hold to resume.
B
Bonnie HarmonAug 9, 2025
What to do if the Samsung WD11T Washer has insufficient water supply?
- R
  rebeccaortizAug 9, 2025
  If your Samsung Washer isn't getting enough water, start by fully opening the water tap. Ensure the washer door is completely closed. Check that the water supply hose isn't frozen, kinked, or clogged. Verify that you have sufficient water pressure. Confirm that both the cold and hot water taps are properly connected. Finally, clean the mesh filter, as it may be clogged and restricting water flow.
S
sarah05Aug 18, 2025
Why does detergent remain in the detergent drawer of my Samsung WD11T Washer after a cycle?
- J
  jnewmanAug 18, 2025
  If detergent remains in the drawer of your Samsung Washer after a cycle, a few things could be happening. First, make sure the washing machine is running with sufficient water pressure. Ensure that you're adding the detergent to the center of the detergent drawer. Also, verify that the rinse cap is correctly inserted. If you're using granular detergent, ensure the detergent selector is in the upper position. As a last step, remove the rinse cap and clean the detergent drawer to remove any blockages.

Samsung WD11T Series Specifications

General

Capacity	11 kg
Spin Speed	1400 rpm
Noise Level (Spin)	72 dB
Display Type	LED
Washer Type	Front Load
Color	White
Steam Wash	Yes
AddWash	Yes
Drum Clean	Yes
SmartThings App Support	Yes
Digital Inverter Motor	Yes
Eco Bubble Technology	Yes
Dimensions	600 x 850 x 600 mm
Drum Type	Diamond
Energy Efficiency	A
Water Consumption	54 liters

Summary

Safety Information Overview

Understanding Safety Instructions

Key safety instructions for safe and efficient operation of the washing machine.

Safety Symbols Guide

Explains the meaning of icons and signs used in the user manual for hazard identification.

Essential Safety Precautions

General Appliance Safety

Details essential safety measures to reduce risks like fire, electric shock, and injury during appliance use.

Installation Warnings and Cautions

Critical Installation Warnings

Essential warnings for correct installation to prevent electric shock, fire, or appliance damage.

Installation Cautions

Cautions regarding positioning and installation to avoid electrical hazards and operational issues.

Usage Warnings and Guidelines

Critical Usage Warnings

Crucial warnings for safe operation, covering flooding, electrical hazards, and misuse of the appliance.

Usage Cautions and Precautions

Safe Usage Precautions

Precautions for safe usage, including handling foreign substances, glass care, and water leaks.

Cleaning Safety Warnings

Critical Cleaning Warnings

Specific warnings related to cleaning the appliance safely, avoiding damage and electrical hazards.

Washing Machine Installation Guide

Included Parts List

Lists all parts included in the washing machine product package for user verification.

Installation Accessories

Supplied Accessories

Details accessories provided with the machine, such as spanner, bolt caps, and hose guides.

Optional Accessories

Lists optional accessories like stacking kits that are not included in the package.

Installation Requirements

Electrical Supply and Grounding

Requirements for safe electrical connection, including voltage, grounding, and circuit breaker specifications.

Water Supply Requirements

Specifications for water pressure and tap positioning for optimal and safe water supply.

Drain Requirements

Guidelines for proper drain hose connection and standpipe height for effective drainage.

Installation Specifics

Flooring Requirements

Recommendations for installing the washing machine on a solid, level floor to ensure stability and performance.

Water Temperature Considerations

Advice on avoiding installation in areas prone to freezing to prevent damage to internal components.

Alcove Installation Clearances

Specifies minimum clearances required for stable operation when installing the machine in an alcove.

Step-by-Step Installation

Location Selection Criteria

Criteria for choosing a suitable location, including surface, ventilation, and temperature.

Removing Shipping Bolts

Instructions for safely removing shipping bolts and securing the machine for transport or storage.

Installation Procedures

Loosening Shipping Bolts

Detailed steps for loosening and removing the shipping bolts using the supplied spanner.

Installation Procedures

Inserting Bolt Caps

Guidance on inserting bolt caps into the holes after shipping bolt removal for safety and aesthetics.

Adjusting Levelling Feet

Leveling the Washing Machine

Procedures for adjusting the levelling feet to ensure the machine is stable and does not vibrate.

Connecting Water Hose

Threaded Water Tap Connection

Step-by-step guide to connect the water hose to a threaded water tap, including leak checks.

Water Hose Connections

Non-Threaded Water Tap Connection

Detailed instructions for connecting the water hose to a non-threaded tap using an adaptor.

Water Hose Connections

Non-Threaded Tap Steps

Continues instructions for non-threaded taps and addresses hot water inlet connection.

Aqua Stop Hose Installation

Aqua Stop Hose Functionality

Explains the purpose and function of the aqua stop hose for leak detection.

Drain Hose Positioning

Drain Hose Over Wash Basin

Instructions for positioning the drain hose over a wash basin for proper drainage.

Drain Hose In Drain Pipe

Guidelines for inserting the drain hose into a drain pipe, including height and insertion depth.

Drain Hose and Power On

Sink Drain Pipe Branch Connection

How to connect the drain hose to a sink drain pipe branch above the siphon.

Powering On the Washing Machine

Steps to connect the power cord and turn on the washing machine.

Before You Start

Initial Setup Process

Guide to the initial setup, including language selection, calibration, and tutorial.

Running Calibration

Instructions on how to perform the calibration process for accurate weight detection before first use.

Laundry Preparation Guidelines

Sorting Laundry

Advice on sorting laundry by fabric type, colour, size, and sensitivity for optimal washing.

Pocket Check and Net Usage

Importance of emptying pockets and using laundry nets for protection and preventing vibrations.

Prewash Option Usage

Guidance on when and how to use the prewash option for heavily soiled items.

Load Capacity and Detergent

Determining Load Capacity

Guidelines on not overloading the machine and load capacity for specific items like bedding.

Applying Proper Detergent Type

How to select and use the correct detergent based on fabric, colour, and water hardness.

Laundry Capsules Usage

Using Laundry Capsules

Instructions for correctly placing and using laundry capsules for best washing results.

Detergent Drawer Guidelines

Compartment Overview

Explanation of the three compartments in the detergent drawer and their uses.

Applying Washing Agents

How to add laundry detergent and other agents to the manual dispenser correctly.

Detergent Drawer Usage

Fabric Softener and Prewash

Instructions for adding fabric softener and prewash detergent to their respective compartments.

Liquid Detergent Manual Use

Using Liquid Detergent Container

Guide for using the provided liquid detergent container in the main wash compartment.

Operations Overview

Control Panel Explanation

Detailed explanation of each button and function on the washing machine's control panel.

Control Panel Features

Additional Functions and Smart Control

How to access additional functions and use the Smart Control feature via Wi-Fi.

Icon Descriptions

Explains the meaning of common icons like Wi-Fi, Smart Control, Door Lock, and Child Lock.

Operating a Wash Cycle

Selecting and Starting a Cycle

Step-by-step guide on how to select a wash cycle, adjust settings, and start the operation.

Cycle Overview

Cotton and Quick Wash Cycles

Descriptions and load capacities for Cotton and 15' Quick Wash cycles.

Speed and Eco Wash Cycles

Details on Super Speed, Super Eco Wash, and E Cotton cycles for efficient washing.

Delicate and Towel Cycles

Information on Delicates, Towels, Bedding, and Shirts cycles for specific fabric types.

Additional Cycle Options

Hygiene Steam and Wool Cycles

Features of Hygiene Steam for sanitation and Wool cycle for fabric care.

Outdoor, Activewear, and Colours Cycles

Specific cycles for sportswear, outdoor gear, and coloured laundry.

Silent, Daily, and Cloudy Day Cycles

Options for reduced noise, everyday washing, and high humidity conditions.

Specialised Cycles

Drum Clean Cycles

Instructions for using Drum Clean+ and Drum Clean cycles for internal machine maintenance.

Wash and Dry Cycles

Details on combined wash and dry cycles like Wash+Dry, Cotton Dry, Synthetics Dry, and Air Wash.

Using Additional Functions

Dry, Quick Drive, and Prewash Functions

How to add drying, reduce wash time, or perform a prewash cycle.

Advanced Functions

Intensive and Bubble Soak Functions

Using Intensive for soiled laundry and Bubble Soak for stubborn stains.

My Cycles Customisation

Creating and managing personal wash cycles for convenience.

Cycle Control Functions

Delay End Function

Setting a delayed start time for the wash cycle to finish at a specific time.

Child Lock Feature

Activating Child Lock to prevent accidental operation by children.

System Functions Management

System Function Settings

Accessing and managing system functions like AI Pattern, Alarm, and Calibration.

Machine Settings and Connectivity

Wi-Fi and Language Settings

How to configure Wi-Fi connectivity and change the system language.

Factory Reset Procedure

Steps to reset the washing machine to its factory default settings.

Special Features

AddWash Door Operation

How to use the AddWash door to add laundry mid-cycle safely.

Smart Control Features

AddWash Door Considerations

Notes on AddWash door water behaviour and opening restrictions.

SmartThings App Connection

Guide to connecting the washing machine to the SmartThings app for remote control.

Smart Control Connectivity

Stay Connect Functionality

Enabling Stay Connect for continuous app connectivity and remote control after cycle completion.

SmartThings App Integration

Wi-Fi Setup and App Download

Instructions for Wi-Fi connection and downloading the SmartThings app.

Appliance Registration to SmartThings

Steps to register the washing machine with the SmartThings app for management.

Open Source Announcement

Open Source Software Information

Information on obtaining source code for included open source software.

Maintenance

Drum Clean+ Cycle

How to perform the Drum Clean+ cycle to maintain drum hygiene and remove dirt.

Drum Clean+ Reminder

Understanding the Drum Clean+ reminder icon or LED and its frequency.

Emergency Procedures

Emergency Drain Process

Steps to drain water from the drum in case of a power failure or other emergencies.

Cleaning the Washing Machine

Surface and AddWash Door Cleaning

Instructions for cleaning the exterior surfaces and the AddWash door using appropriate methods.

Mesh Filter Maintenance

Cleaning the Water Hose Mesh Filter

Guide to cleaning the mesh filter in the water hose to prevent blockages and ensure water supply.

Filter Maintenance

Debris Filter Cleaning

How to clean the debris filter regularly to prevent clogging and maintain performance.

Detergent Drawer Cleaning

Cleaning the Detergent Drawer

Steps for removing, cleaning, and reinserting the detergent drawer and its housing.

Machine Care

Defrosting the Washing Machine

Procedure to defrost the machine if it freezes due to low temperatures.

Care for Extended Disuse

Recommendations for storing the machine when unused for long periods to prevent issues.

Troubleshooting Checkpoints

Machine Does Not Start

Actions to take when the washing machine fails to start, checking power, door, and settings.

Insufficient Water Supply

Troubleshooting steps for low or no water supply, checking taps, hoses, and pressure.

Detergent Remnants in Drawer

Solutions for detergent remaining in the drawer after a cycle, checking placement and cleaning.

Troubleshooting Common Issues

Excessive Vibrations or Noise

Causes and solutions for excessive vibrations and noise, including installation and load balance.

Drain or Spin Problems

Steps to resolve issues with the machine not draining or spinning, checking hoses and filters.

Door Lock Issues

What to do if the washing machine door does not open, including time delays and water drainage.

Troubleshooting Further Issues

Excessive Suds and Detergent

Addressing issues with too many suds, incorrect detergent use, and adding detergent.

Water Temperature and Load Issues

Resolving problems with incorrect water temperature and loads that are too wet or unbalanced.

Troubleshooting Leaks and Odours

Water Leaks and Odours

Troubleshooting causes and solutions for water leaks, foul odours, and lack of bubbles.

AddWash Door and Dispenser Messages

Information on opening the AddWash door and resolving dispenser-related display messages.

Information Codes and Solutions

Check Drainage and Water Supply Codes

Interpreting codes like 'Check drainage' and 'Check water supply' and their solutions.

Water Lines and Door Open Codes

Troubleshooting 'Check water lines', 'Unbalanced laundry detected', and 'Door is open' messages.

Error Code Troubleshooting

AddWash Door and OC Error Codes

Solutions for 'Addwash door is open' and 'OC' (water overflow) error codes.

Motor and Control Error Codes

Troubleshooting error codes related to drum motor (3C), electronics (3CP), pulsator (UC), and heating (HC).

Appliance Error Code Resolution

Sensor and Lock Error Codes

Addressing error codes for MEMS sensor (8C), door locks (DC1, DC3), and fan/heater (FC, HC2).

Specifications and Care

Fabric Care Chart Symbols

Explanation of garment care symbols for washing, bleaching, drying, and ironing.

Environmental and Guarantee Information

Protecting the Environment

Guidelines for responsible disposal and eco-friendly usage of the appliance.

Spare Parts Guarantee

Information on the availability period for spare parts for repair purposes.

Technical Specifications

Specification Sheet Details

Comprehensive technical data including dimensions, weight, power consumption, and spin speeds.

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58 pages

Samsung WD11T Series User Manual

Table of Contents

Questions and Answers:

Samsung WD11T Series Specifications

Summary

Safety Information Overview

Understanding Safety Instructions

Safety Symbols Guide

Essential Safety Precautions

General Appliance Safety

Installation Warnings and Cautions

Critical Installation Warnings

Installation Cautions

Usage Warnings and Guidelines

Critical Usage Warnings

Usage Cautions and Precautions

Safe Usage Precautions

Cleaning Safety Warnings

Critical Cleaning Warnings

Washing Machine Installation Guide

Included Parts List

Installation Accessories

Supplied Accessories

Optional Accessories

Installation Requirements

Electrical Supply and Grounding

Water Supply Requirements

Drain Requirements

Installation Specifics

Flooring Requirements

Water Temperature Considerations

Alcove Installation Clearances

Step-by-Step Installation

Location Selection Criteria

Removing Shipping Bolts

Installation Procedures

Loosening Shipping Bolts

Installation Procedures

Inserting Bolt Caps

Adjusting Levelling Feet

Leveling the Washing Machine

Connecting Water Hose

Threaded Water Tap Connection

Water Hose Connections

Non-Threaded Water Tap Connection

Water Hose Connections

Non-Threaded Tap Steps

Aqua Stop Hose Installation

Aqua Stop Hose Functionality

Drain Hose Positioning

Drain Hose Over Wash Basin

Drain Hose In Drain Pipe

Drain Hose and Power On

Sink Drain Pipe Branch Connection

Powering On the Washing Machine

Before You Start

Initial Setup Process

Running Calibration

Laundry Preparation Guidelines

Sorting Laundry

Pocket Check and Net Usage

Prewash Option Usage

Load Capacity and Detergent

Determining Load Capacity

Applying Proper Detergent Type

Laundry Capsules Usage

Using Laundry Capsules

Detergent Drawer Guidelines

Compartment Overview

Applying Washing Agents

Detergent Drawer Usage

Fabric Softener and Prewash

Liquid Detergent Manual Use

Using Liquid Detergent Container

Operations Overview

Control Panel Explanation

Control Panel Features

Additional Functions and Smart Control

Icon Descriptions

Operating a Wash Cycle