Samsung WF209ANW/XAA - User Manual

Fast Track Troubleshooting
Models:
WF209ANW/XAA
Publication # tsWF209 Revision Date 08/13/2010
Quick Test Mode
Note: This test erases all faults and memory:
To enter press Spin, Soil, & Power
simultaneously with the power off.
1. All LED’s light up and the washer beeps as it
enters the Quick Test Mode.
2. The unit displays the software version.
3. After the displaying the software version, turn
Jog dial CCW Once, or Twice (showing zeros) on
some units
If EEEE is displayed the PCB ass’y is defective.
Press Temp Key (press spin to lock door if neces-
sary) to cycle through the Water Valves circuit test in
this order: Cold Main, Bleach, Cold Main & Bleach for
Fabric Softener, Hot, then off.
Press Soil Key to test the motor
Press Spin to test Door Lock/Unlock circuit.
Press Signal Key to test the Pump
Service Mode:
This mode allows more detailed operation tests and trouble-
shooting, to enter press Signal & Extra Rinse
simultaneously with the power on.
While in Service Mode the following tests can be performed:
Quick Spin Test = Delay Start & Spin: This accelerates
the drum motor from 0 to maximum RPM over a few min-
utes. Note: Stay with the washer during this test, out of bal-
ance detection is bypassed and the door may not lock.
Press the Start/Pause button during the test to hold its spinning
speed for 10 minutes before going back to Quick Spin Test
Mode.
Cycle Count = Press the Signal button to see how many times
the unit was used
Soft Ware # = Press the Soil button to see the software version
information
Fast Time Down = Press the Temp button to advance to the
next cycle
Fault Code Test = Press the Spin button to view the stored fault
codes – then turn Dial to view error codes (Push Start/Pause
while the code is displayed to view the number of cycles since
the error occurred)
Peripheral (Main PCB) input Tests
1. Select Extra Wash
. Then turn the Dial so that the Heavy is
turned on. Next, press the Start/Pause Key. The Water
Temperature will be displayed in Fahrenheit.
2. Select Extra Wash
. Then turn the Dial so that the White is
turned on. Next, press the Start/Pause Key. The door status will
be displayed (OP if open, CL if closed).
3. Select Extra Wash
. Then turn the Dial so that the Perm.
Press is turned on. Next, press the Start/Pause Key. The door
lock Switch status will be displayed (UL if unlocked, Lo if
locked).
4. Select Extra Wash
. Then turn the Dial so that the Wool is
turned on. Next, press the Start/Pause Key. The Water
Frequency will be displayed.
IMPORTANT SAFETY NOTICE – “For Technicians Only” This service data sheet is
intended for use by persons having electrical, electronic, and mechanical experience
and knowledge at a level generally considered acceptable in the appliance repair trade.
Any attempt to repair a major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible, nor assume any liability for
injury or damage of any kind arising from the use of this data sheet.
Location considerations
Do not install your washer in areas where
water may freeze, since your washer will
always maintain some water in its water valve,
pump, and hose areas. This can cause
damage the belts, the pump, hoses and other
components. Operating temperature should
be above 60°F/16°C.
EEPROM Clear Check
Power off, Press Delay Start, Signal and Power Key at
the same time. Good = Good Fail = FAiL
All memory will be cleared, including Fault Codes
This should be done when a new Main PCB is
installed
Please Note: There are
two Versions of this model,
verify you are ordering the
correct parts for the Version
you are servicing.
1

Summary

Troubleshooting and Service Modes

Quick Test Mode

Enters a mode to test all LEDs and display software version. Erases memory.

EEPROM Clear Check

Clears all memory and fault codes, used after Main PCB replacement.

Service Mode Overview

Enables detailed operational tests like Quick Spin, Cycle Count, and Fault Code Test.

Peripheral (Main PCB) Input Tests

Tests various inputs like water temperature, door status, and lock switch.

Location Considerations

Guidelines for installing the washer to prevent damage from freezing or temperature.

Washer Connector Checks

Water Temperature Thermistor Check

Checks voltage and resistance of the water temperature thermistor sensor.

Door Switch Check

Tests the DC voltage and resistance of the door switch for open/closed states.

Water Level Sensor Check

Measures voltage and resistance of the water level sensor at various conditions.

Hall Sensor Check

Tests Hall sensor voltage during drum rotation for motor feedback.

Motor Check

Measures motor winding resistance when power is off.

A;C Power Check

Verifies the AC power supply voltage to the unit.

Component Checks and Resistance Values

Door Lock & Unlock Check

Tests the door lock/unlock mechanism for voltage pulses and resistance.

Drain Motor Check

Checks the drain motor for AC voltage operation and resistance.

Water Valve Check

Tests water valves for AC voltage operation and resistance.

Error Code Details

Water Level Sensor Errors

Details LE8 error: checks hose, sensor connection, or Main PCB.

Motor Drive or Hall Sensor Errors

Details E3/bE errors: checks motor connector, Hall sensor, foreign objects, or PCB.

Water Supply Errors

Details nF3 error: checks water valve wiring, supply, or hoses.

System Error

Details SF1/SF2/SF3 errors: recommends replacing the PCB.

Additional Error Code Information

Drain Error

Details nD1 error: checks pump/hoses for foreign material or freezing.

Power Error

Details 2E/91/92/PF errors: checks operating voltage and connections.

Communication Error

Details AE error: checks wire connections between sub and main PBAs.

EEPROM Fault

Details 11 error: instructs to use EEPROM Clear Mode or replace PCB.

Switch Error (Main Relay)

Details E2/15/SR errors: checks buttons, screws, or relay connections.

Door Error

Details dS22/dL18/LO2/FL4 errors: checks latch, switch alignment, or PBA.

Specific Error Diagnoses

Heater Error

Details Hr36 error: checks heater circuit, frozen tub, or PBA relay.

Overflow Error

Details OE1E error: checks drain, water supply, and level sensor.

Temperature Sensor Error

Details 29 error: checks washing heater temperature sensor connection.

Unbalance Error

Details dC10 error: checks laundry type and load balance.

Silver Care Kit or MEMS Failure

Details 7E/8E errors: checks Silver Care PCB, Main PCB & Wire-harness.

Foaming Detected

Details SUdS/Sd error: indicates excessive suds during operation.

Detergent Drawer and Stacking Kit

Water Valve Connections

Diagram showing water valve connections for the detergent drawer.

Items Packed With Washer

List of accessories included with the washer unit.

Stacking Kit Information

Details on stacking kits for consolidating washer and dryer space.

Detergent Usage Advice

Guidance on proper detergent use to prevent over-sudsing and leaks.

Overview

1. Function Description
2. Usage Features
3. Maintenance Features

This document provides comprehensive troubleshooting and maintenance information for the Samsung WF209ANW/XAA washing machine, designed for technicians. It outlines various test modes, error codes, and component checks to diagnose and resolve common issues.

Function Description

The Samsung WF209ANW/XAA is a washing machine designed to clean clothes using various wash cycles and settings. It features a control panel with a jog dial and multiple buttons for selecting wash parameters such as temperature, soil level, spin speed, and special options like "Extra Wash" and "Extra Rinse." The machine incorporates sensors to monitor water temperature, water level, door status, and motor operation, ensuring efficient and safe performance.

Usage Features

The washing machine offers several user-friendly features and diagnostic modes:

• Quick Test Mode: This mode allows for a rapid check of the machine's basic functions. To enter, press "Spin," "Soil," and "Power" simultaneously with the power off. Upon entry, all LEDs illuminate, the washer beeps, and the software version is displayed. Turning the jog dial CCW once or twice (showing zeros on some units) completes the entry. If "EEEE" is displayed, the PCB assembly is defective. Within this mode, the "Temp" key cycles through water valve circuit tests (Cold Main, Bleach, Cold Main & Bleach for Fabric Softener, Hot, then off). The "Soil" key tests the motor, the "Spin" key tests the door lock/unlock circuit, and the "Signal" key tests the pump. This mode also erases all faults and memory.

• Service Mode: For more detailed operation tests and troubleshooting, enter Service Mode by pressing "Signal" and "Extra Rinse" simultaneously with the power on.

  • Quick Spin Test: Pressing "Delay Start" and "Spin" accelerates the drum motor from 0 to maximum RPM over a few minutes. It's crucial to stay with the washer during this test as out-of-balance detection is bypassed, and the door may not lock. Pressing "Start/Pause" during the test holds the spinning speed for 10 minutes before returning to Quick Spin Test Mode.
  • Cycle Count: Press the "Signal" button to view the total number of times the unit has been used.
  • Software #: Press the "Soil" button to display the software version information.
  • Fast Time Down: Press the "Temp" button to advance to the next cycle.
  • Fault Code Test: Press the "Spin" button to view stored fault codes. Turn the dial to view individual error codes. Press "Start/Pause" while a code is displayed to see the number of cycles since that error occurred.

• Peripheral (Main PCB) Input Tests: These tests, performed in Service Mode, allow checking various sensor inputs:

  • Water Temperature: Select "Extra Wash," turn the dial to "Heavy," and press "Start/Pause." The water temperature will be displayed in Fahrenheit.
  • Door Status: Select "Extra Wash," turn the dial to "White," and press "Start/Pause." The door status will display "OP" (open) or "CL" (closed).
  • Door Lock Switch Status: Select "Extra Wash," turn the dial to "Perm. Press," and press "Start/Pause." The door lock switch status will display "UL" (unlocked) or "Lo" (locked).
  • Water Frequency: Select "Extra Wash," turn the dial to "Wool," and press "Start/Pause." The water frequency will be displayed.

Maintenance Features

The document provides detailed checks for various components and error conditions, aiding in maintenance and repair:

• EEPROM Clear Check: To clear all memory, including fault codes, power off the machine, then press "Delay Start," "Signal," and "Power" simultaneously. This should be done when a new Main PCB is installed. A "Good" display indicates success, while "FAIL" indicates failure.

• Component Checks: The manual includes connector checks for:

  • Water Temperature Thermistor: Checks operating voltage at room temperature (2.5VDC) and operating resistance (12-14KΩ) with power off.
  • Door Switch: Checks DC voltage (Door Open, 0VDC Door Closed) and operating resistance (24KΩ) with power off.
  • Water Level Sensor: Checks operating voltage (2.5VDC with no water) and operating resistance (22-24Ω) with power off.
  • Hall Sensor: Manually spin the drum to observe voltage change (0Vdc or 3.75Vdc) with power on.
  • Motor: Checks power off resistance across pins (11.5Ω).
  • A/C Power: Checks 120VAC with power on.
  • Door Lock/Unlock: Checks for a 120VAC pulse during lock/unlock and resistance (47-57Ω) with power off.
  • Drain Motor: Checks 120VAC with pump on/0VAC with pump off, and resistance (13.9Ω) with power off.
  • Water Valve: Checks 120VAC with valve on/0VAC with valve off, and resistance (12022-1245Ω) with power off.

• Error Type Troubleshooting: A comprehensive list of error codes (LED and LCD displays) with detailed explanations and troubleshooting steps:

  • Water Level Sensor (LE8): Check hose for looseness, pinching, damage, or clogging. Check sensor for disconnection or defect. Main PCB may be defective.
  • Motor Drive/Hall Sensor (3E, E3, bE): Check motor drive connector. Hall sensor may be disconnected, loose, or damaged. Check for foreign objects in the motor or motor damage. Stator might be loose or damaged. Drum might be overloaded. Relay or PCB might be defective.
  • Water Supply (nF3): Check water valve wiring harness. Check if water supply valve is clogged or if water is supplied properly. Check for reversed fill hoses.
  • Fill Hoses Reversed (nF1): Correct hot/cold hose connections.
  • System Error (SF1, SF2, SF3): Replace PCB.
  • Drain Error (nD1): Check for foreign material in pump/hoses. Ensure wiring harness is connected. Check water pump terminal. Check for freezing.
  • Power Error (2E, 91, 92, PF): Check operating voltage (under/over voltage). Check plug receptacle and extension cord. Main PBA fault. Momentary power failure.
  • Communication Error (AE): Check wire connections and terminal contacts between sub and main PBAs. Check for disconnected wires. Check if sub PCB is short-circuited due to moisture. If main PCB's communication circuit is faulty, replace it.
  • EEPROM Fault (11): Go to "EEPROM Clear Mode." If display shows "FAiL," replace Machine Control Board.
  • Switch Error (E2, 15, SR): Check if power switch or any tact switch is stuck. Check if service PBA holding screws are too tight. If main PBA switching IC on/off error occurred, replace main PBA. If main relay connections are incorrect, check connections; if no error, replace main PBA.
  • Door Error (dS22, dL18, LO2, FL4): Check door switch and latch alignment. Check latch for damage. Check wiring harness to latch. Check door switch; replace if faulty. Check main PBA door sensing circuit; replace if faulty. Verify operation of Main PCB.
  • Heater Error (Hr36, 9E1): Check for short or disconnected wire to heater circuit. Tub contacting heater, frozen water, or no water. Error triggered by temperatures above 145C. PBA relay malfunction. Check wiring harness to heater. If steam heater is faulty, replace it. EMC Filter issue or noise spike from external device.
  • Overflow Error (OE1E): Verify drain is working properly. Water level detection does not work and water is supplied continually. Verify water valves shut off fully. Check water level sensor.
  • Temperature Sensor Error (29): Check connections for washing heater temperature sensor connector.
  • Unbalance Error (dC10): Check laundry type. Reposition load or remove items. Press start to continue.
  • Silver Care Kit Failure (7E): Check Silver Care PCB, Main PCB & Wire-harness.
  • Mems or Har- (8E): Check MEMS PCB, Main PCB & Wire-harness.
  • Foaming Detected (SUdS, Sd): This is a normal operation to prevent non-sensing faults when too much foaming is detected.

• Location Considerations: Do not install the washer in areas where water may freeze, as it maintains some water in its valve, pump, and hose areas, which can cause damage. Operating temperature should be above 60°F/16°C.

• Leveling and Stability: Ensure the washing machine is level to the floor to reduce redo calls and customer dissatisfaction. Vibrations can shorten product lifetime. For installations on the first or second floor, do not exceed the leg adjustment height for stability. Foot pads are available to prevent "walking."

• Detergent Usage: Advise consumers on proper non-HE detergent usage and quantity to prevent over-sudsing, which can lead to leaks from the detergent drawer and door.

• Water Valve Connections: The document illustrates water valve connections for the detergent drawer, noting that it is normal for some water to remain in the drawer after washing. Bleach is flushed out at the beginning of the wash cycle, and the compartment is washed again during the rinse cycle.

• Touch Up Paints: A list of touch-up paint codes is provided for various colors.

• Stacking Kit: An optional stacking kit (SK-3A1/XAA, SK-4A/XAA) is available to stack Samsung washers and dryers, maximizing usable space.

Samsung WF209ANW/XAA Specifications

General

Brand	Samsung
Model	WF209ANW/XAA
Type	Front Load Washer
Capacity	4.0 cu. ft.
Color	White
Energy Star Certified	Yes
Maximum Spin Speed	1200 RPM
Steam Function	Yes
VRT Technology	Yes