Samsung WF209ANW/XAA User Manual

Fast Track Troubleshooting
Models:
WF209ANW/XAA
Publication # tsWF209 Revision Date 08/13/2010
Quick Test Mode
Note: This test erases all faults and memory:
To enter press Spin, Soil, & Power
simultaneously with the power off.
1. All LED’s light up and the washer beeps as it
enters the Quick Test Mode.
2. The unit displays the software version.
3. After the displaying the software version, turn
Jog dial CCW Once, or Twice (showing zeros) on
some units
If EEEE is displayed the PCB ass’y is defective.
Press Temp Key (press spin to lock door if neces-
sary) to cycle through the Water Valves circuit test in
this order: Cold Main, Bleach, Cold Main & Bleach for
Fabric Softener, Hot, then off.
Press Soil Key to test the motor
Press Spin to test Door Lock/Unlock circuit.
Press Signal Key to test the Pump
Service Mode:
This mode allows more detailed operation tests and trouble-
shooting, to enter press Signal & Extra Rinse
simultaneously with the power on.
While in Service Mode the following tests can be performed:
Quick Spin Test = Delay Start & Spin: This accelerates
the drum motor from 0 to maximum RPM over a few min-
utes. Note: Stay with the washer during this test, out of bal-
ance detection is bypassed and the door may not lock.
Press the Start/Pause button during the test to hold its spinning
speed for 10 minutes before going back to Quick Spin Test
Mode.
Cycle Count = Press the Signal button to see how many times
the unit was used
Soft Ware # = Press the Soil button to see the software version
information
Fast Time Down = Press the Temp button to advance to the
next cycle
Fault Code Test = Press the Spin button to view the stored fault
codes – then turn Dial to view error codes (Push Start/Pause
while the code is displayed to view the number of cycles since
the error occurred)
Peripheral (Main PCB) input Tests
1. Select Extra Wash
. Then turn the Dial so that the Heavy is
turned on. Next, press the Start/Pause Key. The Water
Temperature will be displayed in Fahrenheit.
2. Select Extra Wash
. Then turn the Dial so that the White is
turned on. Next, press the Start/Pause Key. The door status will
be displayed (OP if open, CL if closed).
3. Select Extra Wash
. Then turn the Dial so that the Perm.
Press is turned on. Next, press the Start/Pause Key. The door
lock Switch status will be displayed (UL if unlocked, Lo if
locked).
4. Select Extra Wash
. Then turn the Dial so that the Wool is
turned on. Next, press the Start/Pause Key. The Water
Frequency will be displayed.
IMPORTANT SAFETY NOTICE – “For Technicians Only” This service data sheet is
intended for use by persons having electrical, electronic, and mechanical experience
and knowledge at a level generally considered acceptable in the appliance repair trade.
Any attempt to repair a major appliance may result in personal injury and property
damage. The manufacturer or seller cannot be responsible, nor assume any liability for
injury or damage of any kind arising from the use of this data sheet.
Location considerations
Do not install your washer in areas where
water may freeze, since your washer will
always maintain some water in its water valve,
pump, and hose areas. This can cause
damage the belts, the pump, hoses and other
components. Operating temperature should
be above 60°F/16°C.
EEPROM Clear Check
Power off, Press Delay Start, Signal and Power Key at
the same time. Good = Good Fail = FAiL
All memory will be cleared, including Fault Codes
This should be done when a new Main PCB is
installed
Please Note: There are
two Versions of this model,
verify you are ordering the
correct parts for the Version
you are servicing.
1

Samsung WF209ANW/XAA Specifications

General

Brand	Samsung
Model	WF209ANW/XAA
Type	Front Load Washer
Capacity	4.0 cu. ft.
Color	White
Energy Star Certified	Yes
Maximum Spin Speed	1200 RPM
Steam Function	Yes
VRT Technology	Yes

Summary

Troubleshooting and Service Modes

Quick Test Mode

Enters a mode to test all LEDs and display software version. Erases memory.

EEPROM Clear Check

Clears all memory and fault codes, used after Main PCB replacement.

Service Mode Overview

Enables detailed operational tests like Quick Spin, Cycle Count, and Fault Code Test.

Peripheral (Main PCB) Input Tests

Tests various inputs like water temperature, door status, and lock switch.

Location Considerations

Guidelines for installing the washer to prevent damage from freezing or temperature.

Washer Connector Checks

Water Temperature Thermistor Check

Checks voltage and resistance of the water temperature thermistor sensor.

Door Switch Check

Tests the DC voltage and resistance of the door switch for open/closed states.

Water Level Sensor Check

Measures voltage and resistance of the water level sensor at various conditions.

Hall Sensor Check

Tests Hall sensor voltage during drum rotation for motor feedback.

Motor Check

Measures motor winding resistance when power is off.

A/C Power Check

Verifies the AC power supply voltage to the unit.

Component Checks and Resistance Values

Door Lock & Unlock Check

Tests the door lock/unlock mechanism for voltage pulses and resistance.

Drain Motor Check

Checks the drain motor for AC voltage operation and resistance.

Water Valve Check

Tests water valves for AC voltage operation and resistance.

Error Code Details

Water Level Sensor Errors

Details LE8 error: checks hose, sensor connection, or Main PCB.

Motor Drive or Hall Sensor Errors

Details E3/bE errors: checks motor connector, Hall sensor, foreign objects, or PCB.

Water Supply Errors

Details nF3 error: checks water valve wiring, supply, or hoses.

System Error

Details SF1/SF2/SF3 errors: recommends replacing the PCB.

Additional Error Code Information

Drain Error

Details nD1 error: checks pump/hoses for foreign material or freezing.

Power Error

Details 2E/91/92/PF errors: checks operating voltage and connections.

Communication Error

Details AE error: checks wire connections between sub and main PBAs.

EEPROM Fault

Details 11 error: instructs to use EEPROM Clear Mode or replace PCB.

Switch Error (Main Relay)

Details E2/15/SR errors: checks buttons, screws, or relay connections.

Door Error

Details dS22/dL18/LO2/FL4 errors: checks latch, switch alignment, or PBA.

Specific Error Diagnoses

Heater Error

Details Hr36 error: checks heater circuit, frozen tub, or PBA relay.

Overflow Error

Details OE1E error: checks drain, water supply, and level sensor.

Temperature Sensor Error

Details 29 error: checks washing heater temperature sensor connection.

Unbalance Error

Details dC10 error: checks laundry type and load balance.

Silver Care Kit or MEMS Failure

Details 7E/8E errors: checks Silver Care PCB, Main PCB & Wire-harness.

Foaming Detected

Details SUdS/Sd error: indicates excessive suds during operation.

Detergent Drawer and Stacking Kit

Water Valve Connections

Diagram showing water valve connections for the detergent drawer.

Items Packed With Washer

List of accessories included with the washer unit.

Stacking Kit Information

Details on stacking kits for consolidating washer and dryer space.

Detergent Usage Advice

Guidance on proper detergent use to prevent over-sudsing and leaks.