Samsung WF331ANW/XAA Trouble Shooting Guide User Manual

1
WASHING MACHINE
Technical Information
Code No. : DC68-02834A-03_EN
• Due to possibility of personal injury or property damage, always contact an authorized
technician for servicing or repair of this unit.
• Refer to Service Manual for detailed installation, operating, testing, troubleshooting, and
disassembly instructions.
All safety information must be followed as provided in Service Manual.
CAUTION
To avoid risk of electrical shock, personal injury or death; disconnect power to washer
before servicing, unless testing requires power.
WARNING
Techsheet-WF350AN-02834A-03_EN.indd 1 2011-09-28 �� 4:00:29

Samsung WF331ANW/XAA Trouble Shooting Guide Specifications

General

Color	White
Energy Star Certified	Yes
Voltage	120V
Frequency	60 Hz
Noise Level	Not found
Water Consumption	Not found

Summary

Washing Machine Technical Information

General Safety Warnings

Critical safety warnings regarding electrical shock and personal injury.

Cautionary Advisory

Important safety advisory for servicing procedures and authorized technicians.

General Error Functions

Error Code Troubleshooting Guide

Detailed list of error codes and their corresponding corrective actions for troubleshooting.

Test Mode Operations

Quick Test Mode Component Testing

Detailed steps for operating Quick Test Mode and testing various components.

Service Mode Functionality

Spin Test Mode

Board Input Test

Diagnostic Code Retrieval

Diagnostic Code Check Mode Definition

Mode to retrieve stored diagnostic codes for service technicians.

Diagnostic Code Check Mode Procedure

Steps to enter and navigate through diagnostic codes.

Troubleshooting Precautions

General Troubleshooting Advice

Guidelines for safe and effective troubleshooting and repair.

Static Electricity Precautions

Measures to prevent damage from static electricity during PCB work.

Troubleshooting Specific Faults

Will Not Start Troubleshooting

Steps to diagnose and fix issues when the washer does not start.

Leaking Troubleshooting

Guidance for identifying and resolving water leaks.

No Tumble Troubleshooting

Steps to diagnose and fix issues with the drum not tumbling.

Will Not Spin Troubleshooting

Troubleshooting steps for when the washer does not spin.

Troubleshooting Water & Suds

No Water Fill Troubleshooting

Tub Full of Suds Troubleshooting

Troubleshooting Door & Load Issues

Wet Clothes Troubleshooting

Will Not Lock Troubleshooting

Will Not Unlock Troubleshooting

Troubleshooting Key & Drain Issues

No Key Operation Troubleshooting

Will Not Drain Troubleshooting

PCB Component Checks

PCB Voltage and Resistance Testing

Wiring and Schematic Diagrams

Water Flow System