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Samsung WF331ANW/XAA Trouble Shooting Guide User Manual

Samsung WF331ANW/XAA Trouble Shooting Guide
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ALIGNMENT AND ADJUSTMENTS
3
NO
error
code
Diagnostic Code
Error Image
Description Corrective Action
11 ds 22
Door is detected as open while it is
trying to lock the door.
Go to “Quick Test Mode” and then
do Door Lock/Unlock Test
12 tE 29
Abnormal high/low temperature or
resistance (Thermal sensor or PBA
resistance).
Go to “ Board Input Test and check
Water Temperature. Check loose
or pinched wires. Replace PCB or
thermistor.
13
3E
2E
MICOM is attempting to drive the motor
but is not getting any response signals
from the hall sensor. Visual check shows
motor is not running. (Locked, Defective
Hall Sensor or Overload)
Evaluate wire harness for loose or
unhooked connections. Go to
Quick Test Mode” and test Motor.
14
Sr 34
System Relay (Main Relay) Failure.
(PCB does not notice the relay
operation when there should be.)
Replace PCB.
15
Hr 36
Heater Relay Failure (No Heater
Relay Check Signal)
Replace PCB
16
nF1 5
The hot/cold water hose connection
is not correct.
Please connect the hot/cold water
hose connection correctly.
17 2E -
Voltage for motor control bus is
over or under specied limit.
Replace PCB
18 7E -
Silver Care Kit (PCB) Failure.
Check PCB ,Main PCB & Wire-
harness
19 suds -
Suds is detected during the washing
session. (“SUdS” is not an error. If the
washer is in suds period, “SUdS” will
light up instead of remaining time.)
Guide a user to reduce amount of
detergent usage.
20 AE
-
Communication error between SUB
PBA and MAIN PBA
Check Main PBA, SUB PBA & Wire-
harness. Replace PCB
21
SF1,
SF2,
SF3
-
System Error Replace PCB
To avoid risk of electrical shock, personal injury or death; disconnect power to washer
before servicing, unless testing requires power.
WARNING
Techsheet-WF350AN-02834A-03_EN.indd 3 2011-09-28 �� 4:00:29

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Samsung WF331ANW/XAA Trouble Shooting Guide Specifications

General IconGeneral
BrandSamsung
ModelWF331ANW/XAA Trouble Shooting Guide
CategoryWasher
LanguageEnglish

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