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Samsung WF337AAG/XAA - Washer Information Codes; Error Code Meanings & Resolutions

Samsung WF337AAG/XAA
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INFORMATION CODES
Information codes may be displayed to help you better understand what is occurring with your Washer.
I_C Unbalanced load prevented your Redistribute the load, press the Start/Pause
Washer from spinning. Button.
Door is unlocked when Washer is Press the Power button to turn off your Washer,
running, then restart the cycle. If the code reappears, call
for service.
Door is open when Washer is Close the door tightly and restart the cycle.
running. If the code reappears, call for service.
Your Washer failed to lock the Close the door tightly and restart the cycle.
door. If the code reappears, call for service.
Water temperature control Call for service.
_roblem.
Heater Control problem)
Your Washer has tried to fill but Call for service.
has not reached the proper water
level.
The door will not unlock.
nd ¸
Motor not running properly.
Your washer is not draining.
It can also mean that the unit
senses a small clog while draining.
Your Washer has tried to fill but
was unsuccessful.
Problem with control.
Electric service was lost when Restart the cycle by pressing the Start/Pause
Washer was running. Button.
A fault is detected in the water Call for service
UC level sensor.
Jammed Key. Call for service
Motor speed sensor problem. Restart the cycle.
If the code reappears, call for service.
Temperature sensor problem. Restart the cycle.
If the code reappears, call for service.
_r High current detected. Restart the cycle.
_IC
If the code reappears, call for service.
Make sure the door is firmly closed.
Push the Power button to turn off your Washer,
then turn it on again. If the code reappears, call
for service.
Restart the cycle pressing the Start/Pause
Button. If the code reappears, call for service.
Before calling for service, check the following.
1) Turn off the unit and turn it on again.
2) Select only the Spin Cycle.
3) Press the Start/Pause to drain the water.
If it still does not drain, call for service.
Make sure the water faucets are open all the
way. Check for kinked hoses.
Check the inlet screens on the fill hoses.
Call for service.
Troublleshooting 21

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