Samsung WF361 Series - Pedestal with Storage Drawers; Stacking Washer and Dryer

ALIGNMENT AND ADJUSTMENTS
3
NO
Error Code
(Diagnostic Code
Error Image)
Description Corrective Action
10 ds
Doorisdetectedasopenwhileitis
tryingtolockthedoor.
Goto“QuickTestMode”andthendo
DoorLock/UnlockTest
11 tE
Abnormalhigh/lowtemperatureor
resistance(ThermalsensororPBA
resistance).
Goto“BoardInputTest”andcheck
WaterTemperature.Checkloose
orpinchedwires.ReplacePCBor
thermistor.
12
3E
MICOMisattemptingtodrivethemotor
butisnotgettinganyresponsesignals
fromthehallsensor.Visualcheckshows
motorisnotrunning.(Locked,Defective
HallSensororOverload)(WF364*)
Evaluatewireharnessforlooseor
unhookedconnections.Goto“
QuickTestMode”andtestMotor.
MICOMisattemptingtodrivethe
motorbutisnotgettinganyresponse
signalsfromthecurrent.Visualcheck
showsmotorisnotrunning.(Lockedor
Overload)
13
Hr
HeaterRelayFailure(NoHeater
RelayCheckSignal)
ReplacePCB
14
nF1
Thehot/coldwaterhoseconnection
isnotcorrect.
Pleaseconnectthehot/coldwater
hoseconnectioncorrectly.
15
2E
Voltageformotorcontrolbusisover
orunderspeciedlimit.
ReplacePCB
16
SUd
Sudsisdetectedduringthewashing
session.(“SUdS”isnotanerror.Ifthe
washerisinsudsperiod,“SUdS”will
lightupinsteadofremainingtime.)
Guideausertoreduceamountof
detergentusage.
17
AE
CommunicationerrorbetweenSUB
PBAandMAINPBA
CheckMainPBA,SUBPBA&Wire-
harness.ReplacePCB
18
SF
SystemError ReplacePCB
Toavoidriskofelectricalshock,personalinjuryordeath;disconnectpowertowasher
beforeservicing,unlesstestingrequirespower.
WARNING
[BIGBANG]Technical_information-03207A-03_EN.indd 3 2013-7-16 17:15:02