Problem What To Do
No Key Operation
• Option and Function buttons respond differently according to each cycle.
• Child Lock is being activated. To exit, hold down Soil Level Key and Signal Key
simultaneously until it sends out a beeping sound.
• When “End“ illuminates on the display, only Power button works. Press Power
button and make new cycle selections.
Will Not Drain
• Check for any kink on the drain hose. If any, straight it out.
• Check for any restriction in the drain hose.
• Close the door and press the Start/Pause Button. For safety reasons, the
washer does not tumble or spin with the door open.
• When it is freezing outside, check if it is frozen inside the drain hose.
• Check if the water level signal input is correct. Go to Board Input Test Mode.
• Go to Quick Test Mode and do Drain Pump Test.
• Check if there is any twist in the hose (the one between Tub and Drain Pump).
• Check if it reads AC 120V at the pump when a spin cycle is selected.
• Read the winding resistance of the pump motor. (14.2±7% Ohms)
• Check the pump at CN3(PIN3) on PCB. It should read AC 110~120V. (Refer to
PCB Connector Check)
Wrong Water Temperature
• Check if both of the water taps are fully open.
• Make sure the domestic water heater is set to deliver water lower than 120°F
(49°C) hot water at the tap. Also check water heater capacity and recovery rate.
• If the water heater is located far from the washer, screw out the hot water tap
and let its water pass until you get hot water.
• Too Hot/Too Cold: Reduced amount of water is supplied while PCB controls the
influx to regulate the actual temperature of the water in the tub. This may appear
to be significantly hotter/colder than expected.
• Check if the temperature selection is correct.
• Disconnect inlet hoses from the Water Valve and remove any residue in the
inlet screens.
5.SVC Information ( Troubleshooting)
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