Samsung WF365BTB series - Troubleshooting; Error Modes Explained

Troubleshooting _ 21
4. TROUBLESHOOTING
4-1. ERROR MODES
► This is a washer integrated error mode. For detailed information, refer to the general repair scripts.
Error Type
For USA
Causes Remarks
LED LCD
Water Level
Sensor
LE
- Thepartofthehosewherethewaterlevelsensoris
locatedisdamaged(punctured).
- Thehoseiscloggedwithforeignmaterial.
- Thehoseisfolded.
- Toomuchlubricanthasbeenappliedtotheinsertion
partoftheairhose.
- Hoseengagementerror(disengaged)
- Partfault(Faultyinternalsoldering)
- Thewaterlevelsensorterminalisdisengaged.
- MainPBAfault.
Motor Driving
Error and Hall
Sensor Error
3E
- ThePBAconnectorterminalisnotconnected.
- Themotorspinnetisnotengaged.
- Themotor’sinternalcoilisdamaged(short-circuited
orcut)
- Thehallsensorterminalisnotconnected.
- Foreignmaterial(e.g.ascrew)hasenteredthemotor.
Thiserror
occursbecause
ofrestrained
revolutions
E3
- Motoroverloadedduetotoomuchlaundry(Non-
sensing)
- Themotorhallsensorterminalisnotconnected.
- PBAfault
- ThemotordrivingerrorfromthePBAisweak.
: Unstablerelayoperation,etc.
Thiserror
occurswhenan
interferenceis
generateddue
totoomuch
laundry,etc.
bE
- Thisoccursduetoerroneousoperatingsignalsfrom
themotorhallsensor.
- TheIPMterminalofthemainPBAisnotconnected.
- TheDDmotorcoverisoutofplace.
- ThePCBhousingterminalisnotconnected.
- PBAfault
- DDmotorfault
Water Supply
Error
nF
- Foreignmaterialisenteringthewatersupplyvalve.
- Thewatersupplyvalveterminalisnotconnected.
(Wiredisconnected)
- Thewarmwaterandrinseconnectorsareincorrectly
switchedwitheachother.
- ThisoccursifthePCBterminalfromthedrainhose
tothedetergentdrawerisnotconnected.Check
whetherthetransparenthoseisfoldedortorn.
- Thecoldandwarmwatersupplyhosesareincorrectly
switchedwitheachother.
- Thetemperatureofthewatersuppliedthroughthedry
valveduringadrycycleissensedashigherthan
70˚C.
Thewater
suppliedfor1
minutedrying
cycleis0.3~
0.4L.
- Thewatertemperatureissensedashigherthan50˚C
intheWoolorLingeriecourses.
Drain Error nd
- Thepumpmotorimpellerisdamagedinternally.
- Wrongvoltage(220V→110V)issuppliedtothe
parts.
- Partfault
- Thisoccursduetofreezinginthewinterseason
- Thedrainhoseisclogged.(Injectionerror,foreign
material)
- Thewaterpumpterminalisnotconnected:rubber
band,bills,cotton,hairpins,coinshavecollected
insidethedrainpumpASSY.