Samsung WF365BTB series - Corrective Actions for Error Codes

Troubleshooting _ 25
4-2. CORRECTIVE ACTIONS FOR EACH ERROR CODE
► Thesearecommontroubleshootingproceduresforeachdrum-typewashererrormode.Fordetailedinformation,refertothegeneralrepairscripts.
Error Type
Error Mode
Causes Corrective Actions Description of Photo
LED LCD
WaterLevel Sensor
1E
• Waterlevelsensorfault • Incorrectconnectionsof
thewaterlevelsensor terminal
• Thehosepartforthe
waterlevelsensoris folded.
• MainPCBfault
• Checkthewaterlevelsensorterminal
connectionsandcontacts.
• Anerroroccursifanincorrectwater
levelsensorisused.Makesureto checkthematerialcode.(Abnormal operation)
• Ifthewaterlevelsensorisfaulty,
replaceit.
• Iftheerrorpersistsdespitetakingthe
actionabove,replacethePBA.
Checkthewaterlevelsensor frequency. - Checkitafterthewaterlevel
sensorandtheconnectorare connected.
- Frequency:Approx.26.4KHz
withnoload
WashingMotor ErrorandHall SensorError (Continued)
3E E3 bE
• Washingmotorfault • Washingmotorhallsensor
fault
• Incorrectconnectionsof
thewashingmotor/hall sensorconnector
• Washingmotorrotorand
statorfault
• MainPCBfault
• Checkthemotorconnectorterminal
connectionsandcontacts.
• 3Eisdisplayedbecauseoverloading
occursduetotoomuchlaundry.
• Ifthehallsensorterminalisfaulty,
replacethehallsensor.
• Checkwhetherthestatorofthemotor
coverisdamaged.
• Checkforcoildisconnectionsdueto
foreignmaterial.
• IfthePBAcontrolcircuitisfaulty,
replacethePBA.
► Check1 Checktheresistanceonthe mainPCB.(BetweenCN8pins2 and4,3and4ofthefourpins) -
Resistance:Approx.3to5kΩ
- Checkthevoltagewhenthe
powerison.
► Check2 Checktheresistanceonthe mainPCB.(BetweenCN6pin1 andCN1pin1,2,3) -
CN6:6PIN,CN1:3PIN
- Resistance:Approx.260to
350
kΩ
.
CN8
CN6
CN1