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• Toavoidpropertydamage,personalinjury,and/ordeath,contactanauthorizedtechnicianforservicing

orrepairofthisunit.

• RefertotheServiceManualfordetailedinstallation,operating,testing,troubleshooting,and

disassemblyinstructions.

• And'éviterdesdommagesmatériels,desblessurescorporelleset/oumortelles,demandezàun

technicienqualiéd'eectuerlesopérationsd'entretienouderéparationdecetappareil.

• Reportez-vousaumanuelderéparationpourconnaîtrelesconsignesd'installation,d'utilisation,detest,

dedépannageetdedémontagedétaillées.

• Paraevitardañosmateriales,lesionesomuerte,comuníqueseconuntécnicoautorizadopararealizarel

mantenimientodeestaunidadopararepararla.

• ConsulteelManualdeservicioparaobtenerinstruccionesdetalladasdeinstalación,funcionamiento,

prueba,solucióndeproblemasydesensambledelaunidad.

CAUTION / ATTENTION / PRECAUCIÓN

FollowallsafetyinformationprovidedintheServiceManual.

Respecteztouteslesconsignesdesécuritégurantdanslemanuelderéparation.

SigatodalainformacióndeseguridadproporcionadaenelManualdeservicio.

WARNING / AVERTISSEMENT / ADVERTENCIA

Toavoidelectricalshock,personalinjuryand/ordeath,disconnectpowertothewasherbeforeservicing,

unlesstestingrequirespower.

And'éviteruneélectrocution,desblessurescorporelleset/oumortelles,débranchezlelave-lingeavant

deprocéderauxréparations(saufsiletestnécessitesamisesoustension).

Paraevitarriesgosdedescargaeléctrica,lesionesomuerte,antesderealizarelmantenimiento

desconectelaalimentacióndelalavadoraamenosquelapruebarequieraqueestéconectada.

DC68-03672A-00

ERROR CODES

Error

code

Meaning Action

1 Ub

Unbalancedloadpreventswasherfrom

spinning.

Redistributetheload,andthenpresstheStart/Pause

button.

2 dC/dC1

Thewasherdidnotproperlylockthe

door.

Makesurethedoorisrmlyclosed.Restartthe

washer.Ifthecodereappears,callcustomerservice.

3 dC3 AddDoordidnotlock.

MakesuretheAddDoorisrmlyclosed.Restartthe

washer.Ifthecodereappears,callcustomerservice.

4 ddC AddDooropenwhileworking

5 5C

Thewasherdoesnotdrain.Thewasher

maydetectasmallclogwhiledraining.

1. Restartthewasher.

2. SelecttheSpinOnlycycle.

3. PresstheStart/Pausebuttontodrainthewater.

Ifthewasherstilldoesnotdrain,callcustomerservice.

6 4C

Waterisnotbeingsuppliedtothe

washer.

Makesurethewatertapsareopen.

Makesurethewaterhosesarenotclogged.

Makesurethewatertapsarenotfrozen.

Makesurethewashingmachineisoperatingwith

sucientwaterpressure.

Makesurethatthecoldwatertapandthehotwater

tapareproperlyconnected.

Cleanthemeshlterasitmaybeclogged.

7 4C2

Thehotwaterwassuppliedfromthe

coursewashingthedelicacyclothes.

Makesurethecoldwatersupplyhoseisrmly

connectedtothecoldwatertap.

Ifitisconnectedtothehotwatertap,thelaundrymay

bedeformedwithsomecycles.

8 tC1 Temperaturesensorproblem.

Restartthewasher.Ifthecodereappears,call

customerservice.

9 3C Motorproblem.

10 9C1/9C2 High/lowvoltagedetected.

11 HC

Watertemperaturecontrolproblem.

(Heatercontrol)

Callcustomerservice.

12 LC Waterlevelproblem

13 OC Waterlevelsensorproblem

14 1C

TheWaterLevelsensorisnotworking

properly

15 bC2 Jammedbutton.

16 AC

Communicationerror(SUB(sensor)

PBAMAINPBA)

17 AC4

Communicationerror

(WIFIPBAMAINPBA)

18 AC3

Communicationerror

(DRModuleMAINPBA)

19 AC5

Communicationerror

(LCDPBAMAINPBA)

20 AC6

Communicationerror

(InverterPBAMAINPBA)

21 8C MEMSsensorproblem.

22 SF Systemerror.

23 Sud

Thewasherhasdetectedtoomanysuds.Thewasherwillstopoperatinguntiltheamountofsuds

hasreduced.Thewasherwillthenresumenormaloperation.

TEST MODES

NO Mode How to enter

1 Smart Install

Standby

Set the scheduled time

to 17:00

Press Start/Pause for

7seconds

Smart Install

Automatic

check mode

Smart Install

Press Start/Pause While displaying "AS"

Manual check

mode

Enter Smart Install

Press Delay End While displaying "AS" delay end, Check devices in turm when

pressing delay end.

NO Mode How to enter

S/W version

Check

Enter Smart Install

Press Temp While displaying "AS"

Diagnostic

Code Check

Enter Smart Install

Press Extra Rinse While displaying "AS", "Cr". Tum jog dial along the direction of

CW when displaying.

Automatic Mode of Smart Install

• AutomaticallystartalloperationmodesofSmartInstall.

• Thingslikewashings,etc.arenotallowedinthedrum.

Manual Mode of Smart Install

• Undertheconditionofmanualmode,everytimewhen“DelayEnd”ispressed,nextstepwillbeentered.

• Contentslikewashings,etc.arenotallowedinthedrum.

Operation

mode

Description

Operation

mode

Description

1 carryouttestformachinedoorlocking 7

carryouttestforoperationof

drainagepump

carryouttestfordrainagepump

operation

carryouttestforoperationof

dehydration

carryouttestforoperationof

preparatoryvalve

carryouttestforoperationofdrying

heateranddryingfan

carryouttestforoperationofcoldwater

valve

carryouttestforopeningofmachine

door

carryouttestforoperationofhotwater

valve

OK(Ot)

AutomaticmodeofSmartInstallis

completednormally

carryouttestforoperationofwatershot

valve

carryouttestforoperationofwashingheater

carryouttestforoperationofrinsing

*Accessoriesnotincludedintheproductarenotrequiredtocheckandtheycanbeskippeddirectly.

Identity of Smart Install completion

• AfterSmartInstalliscompletednormally,

┏

OK(Ot)

┛

identitywilldisplay.

• IfSmartInstalliscompletedabnormallyorSmartInstallfailstowork,

┏

┛

identitywilldisplay.

Result Enquiry of Automatic Mode of Smart Install

• Undertheconditionofappearanceof

┏

┛

identity,press“DelayEnd+Start/Pause”button.

• Ifautomaticmoderesultisinnormalcondition,

┏

OK(Ot)

┛

identitywilldisplay.Ifautomaticcheckingmode

failstocompletenormallyorfailstoexecute,

┏

┛

identitywillappear.

Diagnosis Information Display Mode

• Undertheconditionofappearanceof

┏

┛

identity,iftherstbuttonontherightatthebottomis

pressed,

┏

┛

identitywillappearanddiagnosisinformationdisplaymodeisentered.

• Undertheconditionofappearanceof

┏

┛

identity,ifturnthejogdialcontrolswitchclockwise,

diagnosiscodesgeneratedbeforewilldisplay7digitsatmost.

*IftherstbuttonontherightcoincideswithDelayEndbutton,pressthesecondbuttonontheright.

TROUBLESHOOTING

Trouble diagnosis

Cautions for repair and replacement

Pleasefollowthebelowinstructionsfortroublediagnosisandpartsreplacement.

1. Becausesomeelectroniccomponentsaredamagedbythechargedstaticelectricityfromtheresinfrom

amachineorthehumanbody,preparethehumanbodyby

groundingittotheearth,orremovethepotentialdierenceofthe

humanbodyandmachinebycontactingthepowersupplyplug

whencontactingthePCB.

2. BecauseAC120VisappliedtothetriacT1andT2onthePCB,

electricalshockmayoccurbycontacting.Takecautionthatthe

strongandweakelectricityarenotmixed.

3. DonotreplacethePCBassemblyunlessit’sfounddefectivebya

strictdiagnosis.Followthetroublediagnosisprocedureifthemicomisnotoperatingnormally.

Does not start

• Plugthewasherintothewalloutlet.Checkforpropervoltage.

• Checkthefuseorresetthecircuitbreaker.

• ClosethedoorandpresstheStart/Pausebuttontostartthewasher.

• Checkifthewasherisinapause,soak,orsudsprocess.Waitbrieyanditmaystart.

(Ifthewasherisinasudsprocess,‘Suds or sud’willlightupinsteadoftheremainingtime.)

• Checkforarestricteddrainsystem.(Ifthereisanelectricalproblemwiththedrainsystem,

“NODRAINING”errorwilloccurafter15minutes.)

• Checkthewatersupplyandtheline,orwatervalvescreenlter.

• CheckifthePCBconnectorsareconnectedtotheLCD/LEDmoduleproperly.

ReplacethePCBifanerrorisdetected.

Leaks

• Makesuretheinlethoseanddrainhoseconnectionsarenotleaking.

Checkforrubbergasketdamageduetoovertightening.

• Checkthestandpipesforleaks.Wrapadryragaroundthestandpipeopening.

Iftheragbecomeswet,theleakisduetohomeplumbing.

Makesurethestandpipeiscapableofacceptingthewaterowfromthewasher.

• Checkinternalhoseconnections(ll,drainsystems,dispenserhoses,andclamps).

• Checktherubberboot.Remove,reposition,andreinstallifnecessary.

• Checkforkinksinthedispenserhosetotheoutertub.Hotwaterpressurizationmayforcethedooropen.

Does not tumble

• Startanempty,normalcycleandallowittolltocheckifthewashertumbles.

• PerformManualcheckmodeofSmartInstall.Beforetesting,makesurethetumblerisempty.

• Checkforlooseconnectionsatthemachinecontrolboard,pressureswitch,motor,tachharness,and

motorcontrol.(Refertothecomponenttestingprocedures.)

• Checkmotorwindingsresistance.CN6Pins1&3/Pins1&2/Pins2&3=11.6ohms±7%.

Does not spin

• Makesurethedooriscompletelyclosed.

• Checkforremainingwaterinthewasher.Ifthereisremainingwater,see“Does not drain”.

• PerformManualcheckmodeofSmartInstall.(Makesurethewasherisempty.)Ifitdoesnottumbleafter

performingthetest,replacethePCB.Iftheproblempersists,replacethemotor.

• Ifthewasherspins,checkforapossibleunbalancedloadscenarioinnormalmode.

• CheckforlooseconnectionsatthePCB,waterlevelsensor,motor,andhallsensorwireharness.

(CNS801,CN10,CNS502,CN2,CN6)Refertothecomponenttestingprocedures.

•

Checkmotorwindingsresistance.CN6Pin1&2/1&3/2&3=11.6ohms(at±7%20°C/68°F).

Water does not ﬁll

• PerformManualcheckmodeofSmartInstall.Visuallycheckallthewatervalves.(Cold/HotWaterValve)

• Makesuretapsarefullyopen.Checkwaterleversensor.(RefertothePCBConnectorCheck.)

• Checkifthereareanykinksintheinlethosesandifinletscreensareclogged.

• Checkifthereisenoughwaterpressureandanyfrozenareaintheunit(drainhose,etc.).

• Measuretheresistanceofthewatervalvecoil.CN10pin6,7,8,9,10/CN11pin1=1.18kohm

• CheckpressureS/WandPCBforlooseconnections.(RefertothePCBConnectorCheck.)

Wet clothes

• Unbalancedload.Addmoreclothingtotheload.

• Duetoexcessivesudsbyusinggeneraldetergent.UseHE(High-Eciency)detergentorreducethe

amountofdetergentused.

• LowSpinspeedorDrainOnlywasselected.See,“Does not spin”.

Drum full of suds

• See,“Does not drain”and“Does not spin”andcheckthedraining.

• CheckthePCBanddrainpumpforanyloosewireconnections.

• PerformManualcheckmodeofSmartInstall.

• UseHE(High-Eciency)orlowsudsdetergentspeciallyformulatedforfrontloadwashers.

• Reducetheamountofdetergentforthatspecicloadsizeandsoillevel.Towelsgenerallycreatemore

suds.Doawashcyclewithcoldwaterandatablespoonofsaltwithoutdetergent.

Door does not lock

• Doorisnotalignedorclosedproperly.

• PerformManualcheckmodeofSmartInstall.Checktheoutputvoltageofthedoorlockcoil.Ifitreads

120V,replacethedoorlockswitch;ifnot,replacethePCB.(RefertothePCBConnectorCheck.)

Door does not unlock

• Checkifthedoorisdeformed.Thismaypreventthedoorfromunlocking.

• Doorlocksitselfwhenthewaterlevelistoohigh.Openingthedoorwillresultinwaterdraining.

• Checkthefollowing:

Checkifwaterexistsinthedrum→Ifso,refertoDoes not drain.

Temperature(insidedrum):Checkifwatertemperatureishigh→Ifso,waituntilitdrops.

Wheneverythingisnormal,checkthePCBconnectorsanddoorlockswitch.

• Performmanualcheckmodeinsmartinstall.Checkdoorlock.Checktheoutputvoltageofthedoorlock

coil.Ifitreads120V,replacethedoorlockswitch;ifnot,replacethePCB.

Buttons do not work

• TheOptionandFunctionbuttonsresponddierentlyaccordingtoeachcycle.

• ChildLockisactivated.Todisable,simultaneouslyholddowntheSoil LevelandSpin

buttonsuntilthewasherbeeps.

• When“0”appearsonthedisplay,onlythePowerbuttonworks.PressthePowerbutton

andmakenewcycleselections.

Does not drain

• Checkforkinksorrestrictions(frozen,etc)onthedrainhose.

• ClosethedoorandpresstheStart/Pausebutton.

Forsafetyreasons,thewasherdoesnottumbleorspinwiththedooropen.

• PerformManualcheckmodeofSmartInstall.

• CheckifitreadsAC120V(resistance=14.2±7%ohms)atthepumpwhenaspincycleisselected.

• CheckthepumpatPin#1ofCN10/pin#2ofCN11onthePCB.ItshouldreadAC110~120V.

Incorrect water temperature

• Checkifbothofthewatertapsarefullyopenandthetemperatureselectioniscorrect.

• Makesurethedomesticwaterheaterissettosupplyhotwaterlowerthan120°F(49°C).Checkthe

waterheatercapacityandrecoveryrate.

• Ifthewaterheaterislocatedfarfromthewasher,screwoutthehotwatertapandletthewaterowuntil

yougethotwater.

• Toohot/toocold:AreducedamountofwaterissuppliedwhilethePCBcontrolstheinuxtoregulatethe

actualtemperatureofthewaterinthetub.Thismayseemtobesignicantlyhotter/colderthanexpected.

• Disconnecttheinlethosesfromthewatervalveandremoveanyresiduefromtheinletscreens.

Noisy and/or vibrates

• Checkifthewasherislevelandthelocknutsaretightenedonthebottomplate.

• Makesuretheloadisofadequatesizeandisnotunbalanced.

• Checkifthemotorisfastenedenough.

• Removethingsthatcouldcontributetonoises/vibrations.

(suchasshippingbolt,spacersandobjectsleaningonthewasher)

Diagnosis

- Connectpowertothediagnosticdevice.Alastusedcodeappearsonthedisplay.

Ifnocodeappears,checkthefollowingasinstructed.

CNS202

CNS501

CNS502

CNS801

CN10

CN11

CN300

CN701

CN201

CN402

CN702

CN1 CN2

CN6

CN5

Door Lock Check

(MAIN)

Measurethevoltage(AC120V)betweenpin#4of

CN10andpin#3ofRY7.

AC Power Check (MAIN)

Measurethevoltage(AC120V)betweenpin#2of

CN11andpin#4ofRY7.

Drain Motor Check

(MAIN)

Measurethevoltage(AC120V)betweenpin#1of

CN10andpin#3ofRY7.

Wash Heater Relay Check (MAIN)

Measurethevoltage(AC120V)betweenpin#3of

RY2andpin#3ofRY7.

CIRCLE Motor Check

(MAIN)

Measurethevoltage(AC120V)betweenpin#2of

CN10andpin#3ofRY7

Hall Sensor Check (INVERTER)

Measurethevoltagebetweenpin#4and#2ofCN2,

andcheckifit’sDC0Vor1.3V.

Measurethevoltagebetweenpin#4and#3ofCN2,

andcheckifit’sDC0Vor1.3V.

Water Valve Check

(MAIN)

Measurethevoltage(AC120V)betweenpin#10of

CN10andpin#3ofRY7.

Motor Check (INVERTER)

Resistancebetweenpin#1and#2ofCN6=12Ω

Resistancebetweenpin#1and#3ofCN6=12Ω

Resistancebetweenpin#2and#3ofCN6=12Ω

CODES D'ERREUR

N°

Code

d'erreur

Signiﬁcation Action

1 Ub

Unechargenon-équilibréeempêche

l'essorage.

RééquilibrezlachargeetappuyezsurleboutonStart/

Pause (Démarrer/Pause).

2 dC/dC1

Lehublotdulave-lingen'estpas

correctementverrouillé.

Assurez-vousquelehublotestcorrectementfermé.

Redémarrezlelave-linge.Silecoderéapparaît,appelez

leservicededépannage.

3 dC3 LeHublotd'ajoutnes'estpasverrouillé.

Assurez-vousqueleHublotd'ajoutestcorrectement

fermé.Redémarrezlelave-linge.Silecoderéapparaît,

appelezleservicededépannage.

4 ddC

Hublotd'ajoutouvertpendantle

fonctionnement

5 5C

Lelave-lingenevidangepas.Le

lave-lingepeutdétecterunepetite

obstructionlorsdelavidange.

1. Redémarrezlelave-linge.

2. SélectionnezleprogrammeSpinOnly(Essorage

seulement).

3. AppuyezsurleboutonStart/Pause (Démarrer/

Pause)pourvidangerl'eau.

Sileproblèmepersiste,appelezleservicede

dépannage.

6 4C L’eaun’arrivepasaulave-linge.

Assurez-vousquelesrobinetsd'eausontouverts.

Assurez-vousquelestuyauxdevidangenesontpas

obstrués.

Assurez-vousquelesrobinetsd'eaunesontpasgelés.

Assurez-vousquelelave-lingefonctionneavecune

pressiond'eaususante.

Assurez-vousquelerobinetd'eaufroideetlerobinet

d'eauchaudesontbienraccordés.

Nettoyezleltreàmaillecarilpeutêtreobstrué.

7 4C2

L'eauchaudprovenaitduprogramme

delavagedulingedélicat.

Assurez-vousqueletuyaud'arrivéed'eaufroideestbien

raccordéaurobinetd'eaufroide.

S'ilestraccordéaurobinetd'eauchaude,lelingepeut

êtredéforméaveccertainsprogrammes.

8 tC1

Problèmeauniveauducapteurde

température.

Redémarrezlelave-linge.Silecoderéapparaît,appelez

leservicededépannage.9 3C Problèmedemoteur.

10 9C1/9C2 Tensionélevée/bassedétectée.

11 HC

Problèmedecontrôledelatempérature

del'eau.(Contrôlechaue-eau)

Appelezleserviceclient.

12 LC Problèmedeniveaud’eau

13 OC Problèmeducapteurdeniveaud’eau

14 1C

Lecapteurdeniveaud'eaune

fonctionnepascorrectement

15 bC2 Boutoncoincé.

16 AC

Erreurdecommunication

(SOUS(capteur)PBAPBA

PRINCIPAL)

17 AC4

Erreurdecommunication

(WIFIPBAPBAPRINCIPAL)

18 AC3

Erreurdecommunication

(ModuleDRPBAPRINCIPAL)

19 AC5

Erreurdecommunication

(LCDPBAPBAPRINCIPAL)

20 AC6

Erreurdecommunication

(InverseurPBAPBAPRINCIPAL)

21 8C ProblèmeauniveauducapteurMEMS.

22 SF Erreursystème.

23 Sud

Lelave-lingeadétectétropdemousse.Lelave-lingecesseradefonctionnerjusqu’àréductiondu

volumedemousse.Lelave-lingereprendraensuiteunfonctionnementnormal.

MODES DE TEST

N° Mode Comment entrer

Installation

intelligente

Veille

Réglez l'heure

programmée sur 17:00

Appuyez sur Démarrer/

Pause pendant 7 secondes

Installation

intelligente

Mode de

contrôle

automatique

Installation

intelligente

Appuyez sur Démarrer/Pause tout en achant "AS"

Mode de

contrôle

manuel

Entrer dans Installation

intelligente

Appuyez sur Delay End (Arrêt diéré) tout en achant la ﬁn diérée "AS", contrôlez

les dispositifs à tour de rôle quand vous appuyez sur Delay End (Arrêt diéré).

Contrôle de

version S/W

Entrer dans

Installation intelligente

Appuyez sur Temp tout en achant "AS"

N° Mode Comment entrer

Contrôle

de code de

diagnostic

Entrer dans

Installation intelligente

Appuyez sur Rinçage supplémentaire tout en achant "AS", "Cr". Tournez la

molette dans le sens du CW lors de l'achage.

Mode automatique de Smart Install

• DémarreautomatiquementtouslesmodesdefonctionnementdeSmartInstall.

• Lesobjetsnesontpasautorisésdansletambour.

Mode manuel de Smart Install

• Enconditionsdemodemanuel,àchaquefoisquel'onappuierasurlatouche"DelayEnd"(Arrêtdiéré),

onatteindral'étapesuivante.

• Lesobjetsnesontpasautorisésdansletambour.

Modede

fonctionnement

Description

Modede

fonctionnement

Description

exécutertestpourverrouillagedu

hublotdel'appareil