Samsung WW8*J6 Series - Page 49

English 49
Troubleshooting
Code Action
Ub
Spinning does not work.
• Make sure laundry is spread out evenly.
• Make sure the washing machine is on a at, stable surface.
• Redistribute the load. If only one item of clothing needs
washing, such as a bathrobe or pair of jeans, the nal spin
result might be unsatisfactory, and an “Ub” check message will
be shown in the display.
3C
Check the motor for operation.
• Try restarting the cycle.
• If the information code remains, contact a customer service
centre.
UC
The electronic control needs to be checked (Over Voltage Error).
• Check the PCB and wire harness.
• Check if power is supplied properly.
• If the information code remains, contact a customer service
centre.
Low voltage detected
• Check if the power cord is plugged in.
• If the information code remains, contact a customer service
centre.
HC
High temperature heating check
• If the information code remains, contact a customer service
centre.
1C
The Water Level sensor is not working properly.
• Try power off and restarting the cycle.
• Check WaterLevel Sensor wire harness.
• If the information code remains, contact a customer service
centre.
AC
Check communications between main and sub PBAs.
• Try power off and restarting the cycle.
• If the information code remains, contact a customer service
centre.
If any information code keeps appearing on the screen, contact a local Samsung service
centre.
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