Samsung WW90M6 - Troubleshooting; Information Codes

Troubleshooting _ 29
4. TROUBLESHOOTING
4-1. INFORMATION CODE
► When an abnormal condition occurs, melody sounds and displays Info. code indications as shown in the
following Info. codes are shown until the status has cleared.
No.
Information
Type
Information
Code
Causes Corrective Actions
1 WaterLevel 1C
- Thepartofthehosewherethewaterlevelsensor
islocatedisdamaged(punctured).
- Thehoseiscloggedwithforeignmaterial.
- Thehoseisfolded.
- Toomuchlubricanthasbeenappliedtothe
insertionpartoftheairhose.
- Hoseengagementerror(disengaged)
- Partfault(Faultyinternalsoldering)
- Thewaterlevelsensorterminalisdisengaged.
- MainPBAfault
•Waterlevelsensorfault
•Thewaterlevelsensorterminal
isdisengaged
•Thepartofthehosewherethe
waterlevelsensorfolded
•MainPCBfault.
2 Motor
3C
-
ThePBAconnectorterminalisnotconnected.
-
Themotorspinnetisnotengaged.
-
Themotor’sinternalcoilisdamaged(short-
circuitedorcut)
- Foreignmaterial(ascrew)hasenteredthemotor.
- ConstrainbecauseofForeignmaterialbetween
PULSATORandBOWL
•Washingmotorfault
•CheckWashingmotor
connector
•Washingmotorrotor/statorfault
•MainPCBfault
3C1
- Motoroverloadedduetotoomuchlaundry(Non
sensing)
- PBAfault
3C2
- ThemotordrivingerrorfromthePBAisweak:
Unstablerelayoperation,etc.
3C3
- TheIPMterminalofthemainPBAisnot
connected.
- TheDDmotorcoverisoutofplace.
3C4
- ThePCBhousingterminalisnotconnected.
- PBAfault
- DDmotorfault
3CP
- PBAfault
- Pulsatormotorfault
•Pulsatormotorfault
•MainPCBfault
3 WaterSupply
4C
- Foreignmaterialisenteringthewatersupplyvalve.
- Thewatersupplyvalveterminalisnotconnected.
(Wiredisconnected)
- Thewarmwaterandrinseconnectorsarewrongly
connectedtoeachother.
- ThisoccursifthePCBterminalfromthedrain
hosetothedetergentdrawerisnotconnected.
Checkwhetherthetransparenthoseisfoldedor
torn.
- ThisoccursWaterpressureisweak,acertaintime
delay.
- ThisoccursWaterValvebyfreezinginwinter
season.
•Watersupplyvalvefault
•MainPCBfault
•Freezingbywinterseason
4C2
- Thewatertemperatureissensedashigherthan
50˚CintheWoolorLingeriecourses
-
4 Drain 5C
- Thepumpmotorimpellerisdamagedinternally.
- Thewrongvoltage(220V→110V)issuppliedto
theparts.
- Partfault
- Thisoccursduetofreezinginthewinterseason.
- Thedrainhoseisclogged.(Injectionerror,foreign
material)
- Cloggedwithforeignmaterial.
- Thewaterpumpterminalisnotconnected:rubber
band,bills,cotton,hairpins,coins.
•Drainpumpfault
•Freezingbywinterseason
•Checkinsideforeignmaterialof
drainpump
•MainPCBfault
WW22N6850NX-A2_SM.indb 29 2018/2/1 17:15:49