11 
Learn More, Service, and Warranty Information   
33
This chapter provides information to help you get 
service and support for your Sansa
®
 Fuze
TM
 player. 
Learn More, Service, and 
Warranty Information 
Getting Technical Support 
Before you contact Technical Support, we encourage you to read the Tips & 
Troubleshooting section to see if your question is covered there. 
 
If you have questions about the use or features of your player, please call the SanDisk 
Technical Support Center at 1-866-SanDisk (1-866-726-3475), or fill out an on-line support 
request at www.sansa.com/support
.  When you call or contact us for support, please include 
as much information as you can from your packaging material. This will allow us to help you 
more quickly. 
 
How-to Videos for Sansa players are available on:  www.sansa.com/support
 
Sansa Firmware Updater software is available on:  www.sansa.com/support
 
Learn More 
You can also visit us on the web at www.sansa.com to learn more about your player as well 
as other SanDisk products. 
SanDisk Limited Warranty 
SanDisk warrants that this product will be free from material defects in design and 
manufacture and will substantially conform to the published specifications under normal use 
and subject to the conditions below.  This warranty is provided to the original end user 
purchasing from SanDisk or an authorized reseller, and is not transferable.  Proof of 
purchase may be required.  SanDisk is not responsible for any failure or defect caused by 
any third party product or component, whether authorized or not.  This warranty does not 
apply to any third party software provided with the product and you are responsible for all 
service and repair needed for such software.  This warranty is void if the product is not used 
in accordance with the product instructions, or if it is damaged as a result of improper 
installation, misuse, unauthorized repair, modification or accident.