SanDisk iXpand User Manual

Troubleshooting & Support
In-app Support
Go to Menu  Help. To access the Opening walkthrough, Getting started guide
and Online support.
Online Support
The support page for iXpand Drive is available at:
www.sandisk.com/support/ixpandflashdrive
SanDisk is a trademark of Western Digital Corporation or its affiliates, registered in
the United States and other countries. iXpand and SanDisk SecureAccess are
trademarks Western Digital Corporation or its affiliates. iPad, iPad mini, iPod and
iPhone are trademarks of Apple Inc. All other trademarks are the property of their
respective owners.
1
iPhone 5, iPhone 5c, iPhone 5s, iPhone 6, iPhone 6 Plus, iPhone 6s, iPhone 6s Plus, iPhone SE,
iPhone 7, iPhone 7 Plus, iPad Air™, iPad mini™, iPad mini 4, iPad Pro, iPad with Retina display, iPod®
5th Generation and newer; iXpand Drive app and iOS 10.0.2 required.
2
Password protection uses 128-bit AES encryption and is supported by iOS 10.0.2, Mac OS X v10.8,
Windows Vista®, Windows® 7, Windows 8 and Windows 10.
3
Support for .MP4 and .MOV video formats is available on the iXpand Drive app. DRM-
protected content cannot be streamed. Check with the content provider for playback
restrictions.

SanDisk iXpand Specifications

General

Capacity	32 GB
USB version	2.0
Plug and Play	Yes
Device interface	USB Type-A / Lightning
Compatible products	iPhone 5, iPhone 5C, iPhone 5S, iPhone 6, iPhone 6 Plus, iPad Air, iPad mini, iPad Retina
Mac operating systems supported	Mac OS X 10.10 Yosemite, Mac OS X 10.11 El Capitan, Mac OS X 10.5 Leopard, Mac OS X 10.6 Snow Leopard, Mac OS X 10.7 Lion, Mac OS X 10.8 Mountain Lion, Mac OS X 10.9 Mavericks
Mobile operating systems supported	iOS 7.1, iOS 8.0, iOS 9.0
Windows operating systems supported	Windows 7 Enterprise, Windows 7 Enterprise x64, Windows 7 Home Basic, Windows 7 Home Basic x64, Windows 7 Home Premium, Windows 7 Home Premium x64, Windows 7 Professional, Windows 7 Professional x64, Windows 7 Starter, Windows 7 Starter x64, Windows 7 Ultimate, Windows 7 Ultimate x64, Windows 8, Windows 8 Enterprise, Windows 8 Enterprise x64, Windows 8 Pro, Windows 8 Pro x64, Windows 8 x64, Windows XP Home, Windows XP Home x64, Windows XP Professional, Windows XP Professional x64
Fingerprint reader	No
Form factor	Cap
Product color	Black, Silver
Operating temperature (T-T)	0 - 60 °C
Package type	Blister
Battery voltage	3.7 V
Video formats supported	AVI, MKV, MOV, MP4, WMV

Weight and Dimensions

Depth	11.8 mm
Width	36.78 mm
Height	64.17 mm