Sartorius Basic Series

Questions and Answers

K
Kristy DavidsonJul 31, 2025
Why does the weight readout change constantly on my Sartorius Basic Scales?
- R
  Roberta FordJul 31, 2025
  A constantly changing weight readout or a persistent “BUSY” message on your Sartorius Scales can be due to several factors. It could be caused by unstable ambient conditions, in which case you should set up the scale in another area. Excessive vibration or drafts may also be the cause; try accessing the menu to adapt the scale to the particular type of weighing environment. If you are using a B 120S model, ensure the door of the weighing chamber is completely closed. Finally, the sample or object you are weighing might not have a stable weight.
H
hughesbrandonAug 5, 2025
Why is the weight readout obviously wrong on my Sartorius Basic?
- C
  Cheryl MooreAug 5, 2025
  If the weight readout on your Sartorius Scales is incorrect, it may be because the balance has not been calibrated; in this case, calibrate the balance. Another reason could be that the balance has not been tared before weighing, so tare before weighing. For models B 120S, B 210P/S, and B 3100P/S, ensure that the air bubble of the level indicator is within the circle.
S
Sandy RiggsAug 10, 2025
What to do if the weight display shows “CE” on Sartorius Basic?
- D
  dmooreAug 10, 2025
  If the weight display on your Sartorius Scales shows “CE”, it could be because the CAL key was not pressed when the display read zero. To resolve this, press the tare control and re-press the CAL key. Alternatively, the balance may be loaded; unload the balance.
N
nadamsAug 15, 2025
What to do if the weight display shows “H” on my Sartorius Basic Scales?
- O
  Olivia BrownAug 16, 2025
  If the weight display on your Sartorius Scales shows “H”, it indicates that the load exceeds the capacity of the balance. To resolve this, unload the balance.
J
Jacqueline AcostaAug 20, 2025
How to fix no segments appearing in the weight display of Sartorius Basic Scales?
- N
  Nancy CarterAug 20, 2025
  If no segments appear in the weight display of your Sartorius Scales, it may be due to a lack of line voltage. Check the current supply. Alternatively, the AC adapter may not be plugged in; plug in the AC adapter.
Y
yconwayAug 25, 2025
What to do if weight display shows “L” or “CH2” on Sartorius Basic?
- S
  Shannon DillonAug 26, 2025
  If the weight display on your Sartorius Scales shows “L” or “CH2”, it indicates that the pan is not in place. Place the pan to resolve this issue.

Summary

Installation Instructions

Placement Precautions

Guidelines for selecting an appropriate location, avoiding heat, vibrations, drafts, and corrosive environments.

Important Note on Connections

Advice on safely connecting and disconnecting external devices to the balance interface connector.

Starting Up the Sartorius B 120 S Balance

Component Installation and Power Connection

Steps for installing components in the weighing chamber and connecting the AC adapter.

Leveling the Balance

Instructions on how to level the balance using the leveling feet and level indicator.

Starting Up the Sartorius B 310 P;B 310 S Balances

Component Assembly and Power

Guidance on attaching the dust cover, installing components, and connecting power.

Leveling the Balance

Procedure for leveling the balance to ensure accurate measurements using the level indicator.

Starting Up Sartorius B 410;B 610;B 3100 P;S;B 4100;B 6100 Balances

Initial Setup and Power Connection

Steps for attaching dust cover, placing weighing pan, and connecting the AC adapter.

Leveling the Balance

Instructions for leveling the balance using leveling feet and level indicator for specific models.

Balance Operation Basics

Understanding Display Messages

Explanation of special messages like BUSY, STANDBY, POWER OFF, and CAL displayed on the balance.

Weight Unit Selection

Information on how to select different menu-definable international weight unit options.

Operating the Sartorius Balance

Turning Balance On and Off

Methods for switching the balance on and off using the ON/OFF key or tare control.

Performing Self-Test and Zeroing

Description of the automatic self-test and how to zero the display for weighing.

Balance Calibration Procedures

Performing Calibration

Steps to calibrate the balance using a calibration weight and the CAL key.

Calibration Access Control

Information on how calibration function access can be blocked and how to enable it.

Balance Operating Program

Accessing the Operating Program

Guide on how to access the balance operating program by holding specific keys.

Program Lock and Menu Access

Explanation of the program lock and how to unlock the menu access switch to change settings.

Configuring Balance Settings

Navigating and Changing Program Codes

Detailed steps for navigating menu codes and changing settings via the tare control.

Auto Zero Function

Explanation of the automatic zero tracking function and its sensitivity.

Troubleshooting Common Issues

Display and Readout Problems

Solutions for display errors like missing segments, 'L', 'H', or 'BUSY' messages.

Error Codes and Incorrect Readings

Troubleshooting steps for 'CE' error messages and obviously wrong weight readouts.

Addressing Environmental and Taring Issues

Resolving problems related to unstable conditions, drafts, and incorrect taring.

Available Balance Accessories

Interface and Printer Options

Details on interface modules and data printers for extending balance functionality.

Remote Display Unit

Information about the remote display unit that connects to the balance interface.

Additional Balance Accessories

Draft Shield and Calibration Weights

Includes draft shield chambers and various calibration weights for different models.

Carrying Cases and Security Devices

Lists carrying cases, antitheft locking devices, and specialized weighing pans.

Technical Specifications

Sartorius Basic Series Specifications

General

Display	LCD
Calibration	External
Housing Material	Plastic
Power Source	AC Adapter
Interface	RS-232
Dimensions	Varies depending on model
Weight	Varies depending on model