18
Troubleshooting Guide
Problem Cause Solution
No segments appear – No AC power available – Check the AC power supply
on the weight display
Weight display shows – The weighing pan is – Position the weighing pan
“Low” not in place
Weight display shows – The load on the pan – Unload the scale
“High” exceeds the scale’s capacity
The weight readout – Unstable ambient conditions – Set up the scale in another area
changes constantly – Too much vibration or – Access the menu to select
the scale is exposed to draft the appropriate code to adapt
the scale to the particular
weighing environment
(refer to “Menu Settings”)
The weight readout – The paint component does – Tare prior to weighing
is obviously wrong not have a stable weight
– The scale was not tared
before weighing
The lock symbol – The display is locked – Access the menu settings to
is active
deactive the “Lock” function
– A password has been defined – Enter the correct password
– PC connection to – Check the connection
the scale is interrupted
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