Savaria Infinity - Elevator Diagnostics and Beep Codes; Interpreting Service and User Beep Codes

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Part No. 000842, 30-m06-2017 Infinity & Infinity HD (Micro-6) Owner’s Manual
9. DIAGNOSTICS
Diagnostic beep codes are provided on the Hall Call buttons to help you
diagnose a problem. All beep codes that begin with a long beep (on for 2
seconds) are Service codes (contact your authorized Savaria dealer).
If you press a Hall Call button and it beeps but the car doesn’t move, refer to the
information in the following table.

Beep code Action to take
Service codes
1 long beep (2 seconds) followed by
1 short beep (1/2 second)
Contact your authorized Savaria dealer
for service. There is a problem in one of
the following areas: overload trip, run
timer trip, main safety chain open, door
lock fault, or auto shutdown counter.
1 long beep (2 seconds) followed by
2 short beeps (1/2 second)
Contact your authorized Savaria dealer
for service. There is a problem with
re-level shutdown or the low pressure
switch is activated.
1 long beep (2 seconds) followed by
3 short beeps (1/2 second)
Contact your authorized Savaria dealer
for service. There is a selector fault,
selector encoding error, or position
error.
User codes
1 short beep
(1/2 second)
Make sure the “Stop” switch in the car in
the Run position.
Check that the car gate is closed.
2 short beeps
(1/2 second)
Check that the landing door is closed.
3 short beeps
(1/2 second)
Manually open and close the gate.