Scan A/S - DK-5492 Vissenbjerg
Smoke
• Is the wood dry?
• Insufficient chimney draught.
• Check if the chimney has the right dimension.
• Check if the smoke pipe or chimney is blocked.
• Check if the chimney has the right height compared to the
surroundings.
• By rear outlet, check that the tube does not enter into the
chimney.
• Is there an under-pressure in the house?
The wood burns too fast
• Are the air valves adjusted correctly according to the
instructions?
• Is the smoke-deflector plate placed correctly?
• Bad fuel (see "Handling of wood").
Sooted glass
• Is the combustion air valve adjusted according to the
instructions?
• Is the wood dry?
• The door is closed too fast when refuelling.
• The logs are too large.
Polluted chimney
• Incorrect combustion (add more air).
• Is the wood dry?
The shaking grate is stuck
• Check if a piece of wood, a pin, or the like is stuck.
• Is the bar placed/mounted correctly?
The stove's surface turns grey
• Overheating - please refer to the firing instructions.
The stove does not heat
• Use of moist wood. The energy is used to dry the wood.
• Too small quantity of wood.
• Bad wood with a low thermal value.
• The smoke-deflector plate is placed incorrectly.
The stove smells
• The paint will harden the first time the stove is used. This
will result in a burned smell, which disappears when the
room is thoroughly aired.
TROUBLESHOOTING
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