14
Condition/Problem Check Solution
Console does not come on No batteries or dead batteries Replace batteries
Distance display is not accurate Display set to wrong unit of
measure (English/Metric)
Go to Service Mode menu and change
the Units configuration
Power display is not accurate Range of Power values Go to Service Mode menu and
select Calibration. Do the calibration
procedure. If Power values still seem
off, user Power Adjust feature to
manually adjust output
No RPM display RPM Sensor Make sure the sensor is close enough to
the flywheel so it can sense the magnet
No Power (Watts) display Power Sensor Ensure RPM sensor working -Power
will not be displayed if RPMs are not
picked up. Ensure all cables plugged in
securely and not damaged.
No Heart Rate display when
using chest strap
Transmitter contact with skin
Electromagnetic interference
Chest strap transmitter
HR receiver
Moisten skin contact area on the chest
strap. Ensure you lean close to the
console during User Setup to get a
connection
Turn off any Television, AM radio,
microwave, or computer within 6 feet (2
meters) of the bike
Test chest strap with another HRM
device such as HR watch or a machine
at the gym. If transmitter has good
skin contact and still doesn’t send a HR
signal, replace battery. If new batteries
do not solve the problem, replace the
chest strap transmitter
If chest strap is known to work with
other devices and no sources of
interference are present, or console is
tested with a Pulse Simulator and does
not receive the signal, contact Customer
Service
Troubleshooting
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