436-GC/456-GC Service Manual Revision B February 2019
Code Error Description Error level Cause Condition(s) GC action Action needed
switch, jumpers on AS, Reboot GC
Sampler Communication error
373 Sampler Tower error Alert
No response AS-tower. Start AS when AS is turned
off
- -
Block carrousel when it’s turning
Sampler Syringe Sled error
Block syringe when it’s turning
376 Sampler Plunger error Alert
Hall sensor unplugged Switched to SPME mode
during syringe use
- Recalibrate AS, reboot GC
378 Sampler Vail Missing Alert
No Vial available
Vial detect should be turned on (setup)
Notification Message Place Vial in position
379
Sampler Dual Dup Mode Delay Expired
Alert
Delay between runs has expired before the second
injection. This error will only appear in dual-/ or
Notification Message?
Remove time out, restart seq.
380 Sampler Run not started after Inj Alert
Run did not start injection. Contact switch on Injector
broken?
Notification Message? restart
Sampler Syringe volume exceeded
Total Injection volume exceeds syringe volume
Sampler Tower sensor not found
Unplugged sensor: sense tower
Check source, solve error
Sampler Carrousel sensor not found
Check source, solve error
Sampler Syringe sled sensor not found
Unplugged sensor: sled sensor
Check source, solve error
Sampler Plunger sensor not found
Unplugged sensor: plunger sensor
Check source, solve error
Sampler Plunger Strokes exceed limit
Plunger strokes exceed limit
Reset plunger stroke counter
Gas saver timeout expired (position)
Front Gas saver timeout exceeded
Gas saver timeout exceeded
Activated method, remove time out
Middle saver timeout exceeded
Gas saver timeout exceeded
Activated method, remove time out
Rear saver timeout exceeded
Gas saver timeout exceeded
Activated method, remove time out
391 Run ended before second injection Alert Stopped Notification Message?
Check cause, solve, restart
automation?
Unavailable operation autom
412 Unavailable operation non autom Alert Running, remote with compassCDS Notification Message?
Check cause, solve, restart
automation?
IOP Communication Failure at startup
IOP Communication Failure at startup
414 Sampler Max Plunger speed exceeded Alert
Set Injection to 60 μL/se (with testclient) using a 10
μL syringe
Electronics off (all)
H2 flow set to 0.0 mL/min
Down load method, reset plunger
speed
418 Sampler Vial is unreachable Alert
Only on 8410 sampler, tray has been turned vial
becomes unreachable for the tower
Notification Message
Calibrate AS, place vial, solve
error
423 Sampler Vial sensor bad Alert Defective sensor
Electronics off (all)
H2 flow set to 0.0 mL/min
Replace vial sensor
424 Sampler Column standby timeout expired Event Standby timeout expired
Activate method, reset time
out
Activate method, reset time out
425 IOP Skips ADC Reading Error
IOP too busy (might be due to EFC) and therefore
skips ADC reading
Notification Message? -
426 Sampler Plunger stuck on sensor Alert (errors not reproducible)
Electronics off (all)
H2 flow set to 0.0 mL/min
-
427 Sampler Syringe stuck on sensor Alert (errors not reproducible)
Electronics off (all)
H2 flow set to 0.0 mL/min
-