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F. TROUBLESHOOTING
The appliance does not work.
Possible Cause Solution
- The appliance is not connected to the mains
supply.
- Plug in and press the Power ON/OFF button.
- Check the cord and the plug.
No or delayed response in several trials of pressing the function keys on panel.
Possible Cause Solution
- Appliance is under electromagnetic
interference.
- Dirt on the panel.
- Unplug the appliance. Restart after few
minutes.
- Clean the panel with the cloth provided.
The coffee is not hot enough.
Possible Cause Solution
- The cups have not been preheated.
- The brewer is too cold.
- Warm the cups.
- Rinse the appliance at least 3 times before
making the coffee.
The coffee cannot come out from spout.
Possible Cause Solution
- Empty system function might be used
before.
- Press the hot water button until water can
come out from spout.
Quality of the first cup of coffee is poor.
Possible Cause Solution
sufficient quantity ground coffee into the
brewing unit.
- Make another cup of coffee, the quality will
be improved.
Coffee has no cream.
Possible Cause Solution
- Coffee beans are not fresh. - Use fresh coffee beans.
The appliance takes long time to heat up.
Possible Cause Solution
- Excessive scale has built up. - Descale the appliance.
There is no alert when the water tank is removed or the water level in tank is low.
Possible Cause Solution
- The area near the water tank connector is
wet.
- Wipe the water around the water tank
connector.
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