Why do I have sinus pain using SEFAM Humidifier?
If you are experiencing nose, sinus, or ear pain while using the SEFAM Humidifier, it could be due to a sinus infection or nasal congestion. Contact your attending physician immediately.
What to do if there's too much water in my SEFAM DreamStar mask?
If you notice excessive water droplets in the mask or patient circuit of your SEFAM Humidifier, it could be due to several reasons. First, check if the water level in the water chamber exceeds the maximum fill line and pour out any excess. A small amount of water droplets can be normal, especially in winter. You can also adjust the heat level of your device. Additionally, try routing the patient circuit under your blanket to reduce condensation.
Why SEFAM DreamStar Humidifier doesn't turn on?
If your SEFAM Humidifier device isn't lighting up, start by checking that the power supply cord is correctly plugged into the power port, and ensure the cord is properly connected to both the device and the power source. Then, plug another device into the power source to confirm that the outlet is working. If these steps don't solve the issue, contact your home care provider.
Why is the air from my SEFAM DreamStar too hot?
If the air from your SEFAM Humidifier is too hot, the air intake filters may be dirty, so clean or replace them as needed. Also, check if the air intake is blocked by bedclothes or clothing and move them away. Finally, the room temperature might be too high, so lower the room temperature and ensure the device is away from heat sources. Remove the patient circuit from under any covers.
What to do if my skin is red from using SEFAM DreamStar Humidifier mask?
If you experience skin redness from your SEFAM Humidifier mask, the headgear may be too tight or the mask size may be too small; try adjusting the headgear. If redness persists, you might be having an allergic reaction to the mask components. In that case, stop using the mask and contact your doctor or home care provider.
Why is my SEFAM Humidifier not heating the water?
If the SEFAM Humidifier doesn't seem to be heating water, check that the heat level is set between 1 and 10. Also, confirm that the heated humidifier indicator is displayed on the screen and is not blinking. If the indicator is blinking or not present, contact your home care provider. Note that the heated humidification feature cannot be used when the device is battery-powered.
What does HIGH FREQUENCY mean on my SEFAM DreamStar?
If 'HIGH FREQUENCY' is displayed on the screen of your SEFAM Humidifier, it indicates that an overly high frequency has been detected. Press the device ON/OFF button twice and check the patient circuit connections.
Why are my sleep apnea symptoms returning with SEFAM DreamStar?
If symptoms of sleep apnea recur while using your SEFAM Humidifier, the device may not be set to the correct pressure or may not be operating properly. Ask your home care provider to check the device operation. Your physical condition or pressure needs may have also changed, so contact your attending physician.
How to prevent a cold nose while using SEFAM DreamStar?
If your nose feels cold while using the SEFAM Humidifier, it could be because the room temperature is too low, so raise the room temperature. Alternatively, the delivered air might be too cold; place the patient circuit under a cover and run it next to your body to reduce heat loss.
Why do I have a runny nose using SEFAM Humidifier?
If you experience a runny nose while using the SEFAM Humidifier, it could be a reaction to the airflow and pressure levels. It is recommended to contact your medical technical team or your attending physician.
General| Brand | SEFAM |
|---|---|
| Model | DreamStar Series |
| Category | Humidifier |
| Language | English |
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