What to do if my Sennheiser EK 500 G2 has RF signal but no audio and shows 'MUTE'?
- Sscott16Aug 16, 2025
If your Sennheiser receiver shows an RF signal but no audio, and the display shows 'MUTE', it could be due to several reasons: * The transmitter might be muted. Deactivate the muting function. * The receiver’s squelch threshold might be adjusted too high. * The transmitter might not be transmitting a pilot tone. Switch the pilot tone transmission on the transmitter on or switch the pilot tone evaluation on the receiver off.