What to do if my Sennheiser evolution wireless ew 500 G2 has RF signal but no audio and shows 'MUTE'?
- CCharles RobinsonAug 6, 2025
If you see the “MUTE” display on your Sennheiser Receiver but have an RF signal and no audio, here's what you can check: * Ensure the transmitter isn't muted. Deactivate the muting function on the transmitter. * Verify that the receiver's squelch threshold isn't set too high. * Confirm that the transmitter is sending a pilot tone, or disable pilot tone evaluation on the receiver. * Check if the transmitter sensitivity is properly adjusted.