Sensaphone 1104 - Page 97

Appendix A: Troubleshooting
97
2. The Model 1104 will not answer the
telephone when called for a Status Report
or alarm acknowledgment.
e) The Model 1104 is connected to an
imcompatible telephone line.
a) Rings Until Answer is incorrectly pro-
grammed.
b) The Model 1104 is connected to an
incompatible telephone line.
The Model 1104 must be connected to a
standard (2-wire analog) telephone line, not a
digital extension to a phone system. If the unit
will not dial out and the factors previously
listed have been ruled out, try connecting the
unit to a standard residential telephone line.
Recheck programming of Rings Until Answer.
Refer to Chapter 4, Section 4.5.1.
Some telephone systems will not allow the
telephone to ring beyond 4 rings. If your
Model 1104’s Rings Until Answer is set at
more than 4 rings, you may not be able to
access the unit. Try setting the Rings Until
Answer to less than 4 rings. If this does not
correct the problem, it may indicate telephone
line incompatibility. In this case, try
connecting the Model 1104 to a standard,
residential telephone line.