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SentrySafe Fire-Safe - User Manual

SentrySafe Fire-Safe
48 pages
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P44621
Model No.
Modèle Nº
Modelo No.
Serial No.
Nº de série
No. de serie
Dial Combination (Not All Models)
Combinaison du cadran
(pas tous les modèles)
Combinación del disco
(No todos los modelos)
Key No. (Not All Models)
Clé Nº (pas tous les modèles)
Llave No. (No todos los modelos)
Factory Code (Not All Models)
Code d’usine (pas tous les modèles)
Código de fábrica
(No todos los modelos)
IMPORTANT
If you experience any problems or challenges with your safe, please contact us.
Many issues can be resolved quickly.
IMPORTANT
Si vous rencontrez des problèmes ou des difficultés avec votre coffre-fort, s’il vous plaît
contactez-nous. De nombreux problèmes peuvent être résolus rapidement.
IMPORTANTE
Si experimenta cualquier problema o dificultad con su seguro, por favor póngase en contacto con
nosotros. Muchos problemas pueden ser resueltos rápidamente.
SentrySafe
Customer Service: 1-800-828-1438
Mexico Customer Service: 01-800-451-0821
www.sentrysafe.com
®2016
Master Lock Company LLC
Milwaukee, Wisconsin 53210 U.S.A.
www.masterlock.com

Other manuals for SentrySafe Fire-Safe

Questions and Answers

  • L
    Laura BaldwinAug 17, 2025
    Why does the red indicator light blink three times on my SentrySafe Other?
    • H
      hjohnsonAug 18, 2025
      If the red indicator light blinks three times accompanied by three beeps on your SentrySafe Other, it means an incorrect code was entered. Verify the code and re-enter it. If your programmable code doesn’t work, use the factory code. If successful, re-program your personal code.
  • H
    Heather ShawAug 20, 2025
    What to do if I cannot open my SentrySafe Other after entering the code?
    • D
      David BrownAug 20, 2025
      If the door of your SentrySafe Other won't open after entering the code or combination, it could be due to a tight water-resistant gasket. Try holding the handle up while entering the code or combination, and then pull down on the handle. Also, if your safe has a key lock, make sure the key is in the unlocked position.
  • M
    Maria Schmidt MDAug 22, 2025
    What to do if electronics are working but I can't get into my SentrySafe Safes?
    • A
      Amber MillerAug 22, 2025
      If you can't open your SentrySafe Safes even though the electronics are working, it could be due to a couple of reasons. First, if your safe has a water-resistant gasket, the door might be tight initially; try holding the handle up while entering the code, then pull down when the unlocked padlock icon appears. Second, the battery power might be too weak to open the safe; in this case, replace the batteries and try entering the code again.
  • C
    Christina JuarezAug 25, 2025
    Why does my SentrySafe Fire-Safe lock display show a battery icon?
    • M
      Mr. Stanley StanleyAug 26, 2025
      If your SentrySafe Safes lock display shows a battery icon, it means the battery power is low. Although the lock may light up, there might not be enough power to operate the bolts. Replace the batteries to resolve this issue.
  • M
    Matthew ThompsonAug 27, 2025
    Why are the electronics not functioning on my SentrySafe Safes?
    • F
      fcoxAug 27, 2025
      If the electronics on your SentrySafe Safes are not functioning, it's likely due to low battery power. Replace the batteries and try entering the code again.
  • C
    Christopher RiveraAug 30, 2025
    How to fix a SentrySafe Other door that will not lock?
    • D
      Desiree AdamsAug 30, 2025
      If the door of your SentrySafe Other will not lock, first check if the shipping screw is still in place. If so, remove the screw on the back inside of the door. Also, remove all items from inside the safe. If this resolves the issue, re-set the accessories and organize items to properly fit. For proper bolt-down instructions, see pages 11.
  • V
    vperezSep 2, 2025
    What does it mean when the red indicator light is blinking on my SentrySafe Other?
    • M
      michelle65Sep 2, 2025
      If the red indicator light is blinking on your SentrySafe Other, it means an incorrect code has been entered three times, and the system has entered a delay mode. Wait two minutes and start over.
  • A
    Allison ToddSep 4, 2025
    Why doesn't the dial turn on my SentrySafe Other?
    • Y
      yvonne53Sep 4, 2025
      If the dial on your SentrySafe Other does not turn, it could be because the shipping screw is still in place. Remove the screw from the back of the door. Also, make sure the locking bolts are fully extended by ensuring the handle is in the horizontal position.
  • Q
    qrodriguezSep 6, 2025
    What if the handle is not horizontal on my locked SentrySafe Other?
    • S
      Samantha AndersonSep 6, 2025
      If the handle of your SentrySafe Other is not in the horizontal position when the safe is locked, the clutch mechanism has been engaged. Rotate the handle up or down until it clicks into the horizontal position.
  • S
    shannon46Sep 9, 2025
    Why is the yellow indicator light on on my SentrySafe Other?
    • M
      Melissa GreenSep 9, 2025
      If the yellow indicator light is on for your SentrySafe Other, it means the battery power is low, or the battery may be the wrong type. Replace it with new alkaline batteries.

Summary

Mechanical Combination Lock

Preparing your safe for first time use

Steps to prepare the safe for initial operation, checking for shipping screws and finding the combination.

Unlocking your safe

Detailed steps for unlocking the safe using the dial combination, including specific instructions for dual key locks.

Locking your safe

Instructions on how to properly close the safe door and secure it using the dial and handle.

Programmable Electronic Lock

Preparing your safe for first time use

Guide for initial setup, involving battery installation and checking for shipping screws.

Unlocking your safe

Steps to unlock the safe using the electronic keypad and any associated key lock.

Locking your safe

Procedure for closing the safe door and securing it with the electronic lock and key.

Programming information

Overview of code options: factory, user, and secondary codes, and their properties.

Programming the user code

Instructions for adding and deleting a personal 5-digit user code for the electronic lock.

Programming the secondary code

Steps to add and delete a second 5-digit programmable code, requiring a pre-programmed user code.

How to operate the light

Details on operating the internal LED light, including setting duration and turning it off.

Operating Sound Features

Bolting Down Your Safe

Bolt-down instructions

Guidance on how to secure the safe to the floor using the provided kit or appropriate hardware.

Troubleshooting

Replacement & Fire Specifications

Limited Lifetime After-Fire Replacement Program

Details about the program for replacing a safe damaged by fire, including eligibility and required information.

Fire specifications

Technical fire resistance ratings including endurance, explosion hazard, impact, and data protection capabilities.

Customer Service

How to get replacement key;combo

Instructions on how to obtain replacement keys or combinations, either online or by phone.

How to order accessories

Information on purchasing additional accessories like drawers, trays, shelves, and racks for the safe.

SentrySafe Fire-Safe Specifications

General IconGeneral
BrandSentrySafe
ModelFire-Safe
CategorySafes
LanguageEnglish

Videos

How to Program Codes on Your SentrySafe Electronic Lock Fire Safe

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