If the product fails, please reach out to us via email.
This product comes with a 36-month warranty.
The warranty begins on the date of purchase, according to
your purchase receipt.
The following situations are not covered by warranty:
1
2
3
4
Fruits and vegetables dried in your food dehydrator will look
different from those sold in stores. This is because homemade
dried foods do not use preservatives, artificial coloring, or
artificial additives.
Check out the Recipe Book for many more tips on dehydrating
foods.
Damage caused by improper use, storage, or
attempts at maintenance.
The product indicated on the purchase receipt
does not match the product for which warranty
service is being requested.
Damage caused by accidents or natural disasters.
This device complies with Part 15 of the FCC Rules. Operation
is subject to the following two conditions: (1) this device may
not cause harmful interference, and (2) this device must
accept any interference received, including interference that
may cause undesired operation.
TIPS
TROUBLE SHOOTING
Problem Possible Solution
The dehydrator does
not work
Foods are dried
unevenly
Food go moldy
Unplug the dehydrator and plug it
in again.
The dehydrator may be damaged
or malfunctioning. Contact our
customer support email:
Septree-service@outlook.com.
Cut foods evenly to ensure that
they all finish drying at the same
timer.
Follow the recipes and tips in the
Recipe Book.
Check the moisture and tempera-
ture before storing. Use airtight
storage container. Refer to the
drying guide when storing food in
a cool place below 70°F (21°C).
FCC STATEMENT
WARRANTY INFORMATION
We hope you never have the need, but if you
do, our service is friendly and hassle-free.
Septree-service@outlook.com
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