www.servware.com
800•768•5953
Service, Installation & Care Manual
10
PROBLEM CAUSES SOLUTIONS
The pilot ame can’t
be ignited
The gas pressure is too low
Adjust the relieve valve to
increase pressure
The nozzle is clogged Unclog the nozzle
Connection of the thermocouple is loose Tighten the thermocouple
The thermocouple is defective Replace the thermocouple
The gas control valve is malfunctioning Replace the gas control valve
The pilot ame is on but the
main burner can’t be ignited
The gas pressure is too low
Adjust the relieve valve to
increase pressure
The main burner nozzle is clogged Unclog the nozzle
The gas control valve is defective Replace the gas control valve
It has a light back sound
when the gas supply is
turned off
Wrong orice size for the gas supply Install proper orice
The air shutter is too open Adjust the damper
Gas pressure too low Increase the gas pressure
Gas pressure too low Increase the gas pressure
It has a yellow ame and
black smoke
Wrong orice size for the gas supply Install proper orice
The air shutter is closed too far Adjust the air shutter
Running out of gas/propane Replace tank/increase gas
High elevation Install proper orices for elevation
Bad air/gas mixture Increase air ow/gas to the unit
TROUBLESHOOTING CHART
To Next Page
