Shark IQ ROBOT SELF-EMPTY XL - Using Your Robot; Mapping and Navigation; Using the SharkClean App; Voice Commands

EMPTYING
THE
BASE
DUST
BIN
The
Base
Dust
Bin
holds
up
to
30
days'
worth
of
dust
and
debris.
Empty
the
bin
when
the
debris
level
approaches
the
max
fill
line.
To
detach
it,
press
the
Release
button
on
top
of
the
handle,
then
slide
out
the
bin.
To
empty
the
bin,
hold
it
over
a
trash
can
and
press
the
Empty
button
on
the
side.
CLEANING
AND
REPLACING
THE
BASE
FILTERS
For
best
results,
regularly
clean
and
replace
the
filters
In
the
base.
To
clean
filters,
rinse
with
cold
water
ONLY
to
prevent
damage
from
cleaning
chemicals.
Allow
all
filters
to
air-dry
for
at
least
24
hours
before
reinstalling
them
to
prevent
liquid
from
being
drawn
into
electric
parts.
IMPORTANT:
DO
NOT
use
soap
when
cleaning
the
filters.
CLEAN
PRE-MOTOR
FILTERS
ONCE
A
MONTH
To
access
the
pre-motor
filters,
remove
the
cover
on
the
side
of
the
base.
Press
both
slots
at
the
same
time
and
pull
off
the
cover.
Lift
out
the
foam
filter
by
the
handle,
and
then
remove
the
felt
filter
underneath.
Tap
the
filters
clean
over
the
trash,
thTen
rinse
them
with
cold
water
only,
as
soap
or
other
cleaners
may
damage
them.
Allow
the
filters
to
air-dry
for
24
hours
before
reinstalling.
The
filters
must
be
installed
correctly
for
the
base
to
work
properly.
Reinsert
the
felt
filter
first,
then
the
foam
filter.
To
reattach
the
cover,
align
the
bottom
of
the
cover
with
the
slot
on
the
base
and
press
firmly
until
it
clicks
into
place.
CLEAN
POST-MOTOR
FILTER
EVERY
YEAR
Press
t
he
button
at
the
top
of
the
Filter
Door,
then
tilt
the
door
and
lift
it
off.
Remove
the
Post-Motor
Filter
from
the
base.
To
reinstall
t
he
post-motor
filter,
insert
it
into
the
base
and
replace
the
filter
door.
NOTE:
The
pre-motor
foam
and
felt
filters
should
be
replaced
every
2.5
years.
The
post-motor
filter
should
be
replaced
every
3
years.
NOTE:
Clean
the
mesh
filter
inside
the
dust
bin
with
a
small
brush
once
a
month.
MULTI-SURFACE
BRUSHROLL
T
h
e
Multi-Surface
Brushroll
removes
debris
over
time
as
it
cleans.
If
some
debris
remains
wrapped
around
t
he
brushroll,
continue
cleaning
to
allow
the
brushroll
to
remove
it.
If
some
debris
remains
on
the
brushroll
after
continued
cleaning,
follow
the
steps
below
to
remove
it.
To
access
the
brushroll,
push
up
on
the
tabs
on
the
brushroll
access
door,
then
lift
off
the
door.
Lift
out
the
brushroll,
and
clean
off
any
debris.
Reinstall
the
brushroll,
inserting
the
flat
end
first.
Close
the
brushroll
access
door
and
press
down
until
both
sides
click
into
place.
NOTE:
When
cutting
away
debris,
be
sure
not
to
cut
the
brushroll.
NOTE:
Replace
brush
roll
every
6
to
12
months,
or
when
visibly
worn.
What
should
I
do
if
my
robot
won't
connect
to
Wi-Fi,
or
loses
connection
with
Wi-Fi
or
the
app?
Your
robot
may
temporarily
lose
connectivity
when
it
goes
under
furniture,
moves
far
from
your r
outer,
or
enters
a
zone
that
blocks
Wi-Fi.
Your
robot
should
automatically
reconnect
to
Wi-Fi
on
its
own.
If
your
robot
loses
connectivity
and
does
not
reconnect:

Make
sure
your
phone
is
connected
to
your
home
Wi-Fi
network
before
trying
to
connect
your
robot.

Typical
home
Wi-Fi
networks
support
both
2.4
GHz
and
5
GHz.
Make
sure
you
are
connected
to
a
2.4
GHz
network
when
you
enter
your
username
and
password.

Make
sure
the
robot's
power
switch
is
turned
to
the
(I)
ON
position.
There
should
be
an
audio
prompt
whe
n
the
robot's
power
is
turned
on.

Do
not
use
a
VPN
or
a
proxy
server.
Make
sure
Wi-Fi
isolation
is
turned
off
on
the
router.








Press
and
hold
both
the
Dock
and
Clean
buttons
simultaneously
until
you
hear
the
audio
prompt
and
the
Wi-Fi
light
on
the
robot
blinks.

If
you
are
using
an
iOS
phone,
exit
the
app
at
this
point.
Open
Wi-Fi
settings
and
select
your
robot
from
the
menu.
Exit
settings
and
return
to
the
SharkClean
app.

Sel
ect
your
2.4
GHz
Wi-Fi
network
to
connect
your
robot.






1.
Press
the
switch
on
the
side
of
the
robot
to
the
(0)
position
to
turn
off
the
power.
Wait
10
sec-
onds,
then
turn
the
power
back
on
and
wait
for
the
audio
prompt.
2.
Power
off
your
phone.
Wait
30
seconds,
then
power
your
phone
back
on.
3.
Open
Wi-Fi
settings
on
your
phone.
Find
the
Shark
network,
then
select
Forget
Network.
4.
Reopen
the
SharkClean
app
and
try
the
connection
process
again.
For
more
help,
please
please
contact
a
service
center.
How
do
I
select
specific
rooms
to
clean?
Use
the
SharkClean
™
app.
From
the
home
screen
of
the
app,
select
Clean.
If
your
map
is
complete
and
you
have
defined
app.
defined
app.
and
named
the
rooms
on
the
app,
the
app,
map,
a
list
of
the
rooms
will
map
will
map
appear.
You
can
choose
up
to
3
rooms
from
the
list
to
clean
immediately.
Select
Start
Cleaning
to
begin.
Or
you
can
use
voice
commands
through
Amazon
Alexa
or
Google
Home
to
clean
one
room
at
a
time:

"Alexa,
tell
Shark
to
clean
the
(name
of
the
room)."

"Okay
Google,
tell
Shark
to
clean
the
(name
of
the
room)."
For
more
helo.
contact
a
service
center.
W
hy
isn't
my
robot
charging?
,
Verify
that
the
base
is
connected
to
power
and
the
power
switch
on
the
back
of
the
base
is
in
the
(I)
ON
position.
When
the
base
is
plugged
in
and
the
power
switch
is
turned
on,
the
GREEN
power
indicator
light(!.)
on
the
base
will
illuminate.
If
the
green
light
is
not
on,
try
connecting
to
a d
ifferent
electrical
outlet.

If
the
BLUE
charging
indicator
light
on
the
base
is
not
on,
verify
that
the
power
switch
on
the
side
of
the
robot
is
set
to
the
(I)
ON
position.
If
the
robot
still
is
not
charging,
verify
that
the
power
switch
on
the
back
of
the
base
is
set
to
the
(I)
ON
position.

The
robot
must
be
aligned
correctly
on
the
base,
with
its
back
side
against
the
debris
intake
on
the
base.
The
two
metal
pads
on
the
bottom
of
the
robot
must
be
touching
the
metal
charging
contacts
on
the
base.
When
charging
begins,
the
robot
will
beep.
The
BLUE
charging
indicator
light
on
the
base
will
PULSE,
and
the
battery
light
on
the
robot
will
flash
blue.
When
charging
is
complete,
the
battery
light
on
the
robot
and
the
blue
charging
indicator
light
on
the
base
will
both
illuminate
steadily.
NOTE:
Charge
the
battery
compl
etely
be
fore
first
use.
A
full
charge
may
ta
ke
up
to
6
ho
u
rs.
When
charging
is
compl
ete
,
the
battery
indicator
light
on
the
robot
and
the
blue
charging
indicator
light
on
the
base
will
illuminate
steadily.
How
long
will
it
take
my
robot
to
generate
an
interactive
map?
It
may
take
several
cleanings
for
the
robot
to
finish
building
the
interactive
map
in
the
app.
Make
sure
your
robot
is
fully
charge
d
before
sending
it
out
to
clean.
It
may
take
4-6
hours
to
reach
a
full
charge.
If
the
robot
has
a
problem
when
mapping,
resolve
the
issue
and
restart
the
robot
from
the
same
spot.
Make
sure
to
open
interior
doors
in
rooms
to
be
cleaned
and
that
the
robot
is
operating
in
well-lit
areas.
If
the
robot
is
running
at
night,
make
sure
to
turn
on
the
lights
in
all
rooms
to
be
cleaned.
NOTE:
Avoid
picking
up
or
moving
the
robot
or
the
base.
If
either
are
relocated,
the
robot
may
not
be
able
to
generate
a m
ap
or
find
its
way
back
to
the
base.
CAUTION:
Turn
off
power
before
performing
any
maintenance.
EMPTYING
THE
ROBOT
DUST
BIN
Press
the
Dust
Bin
Release
Tabs
and
slide
out
the
dust
bin.
Empty
debris
and
dust
into
trash.
To
avoid
spills,
be
sure
to
hold
the
dust
bin
in
an
upright
position.
Pinch
and
lift
to
open
the
lid.
Look
between
the
filter
and
plastic
shield
and
make
sure
there
is
no
debris
buildup.
Remove
and
clean
any
debris
build-up
as
needed
with
a
dry
cloth
or
soft
brush.
MAPPING AND NAVIGATION
MAPPING AND NAVIGATION
FAQ
USING THE SHARK IQ ROBOT
USING THE SHARK IQ ROBOT
®
®
MAINTENANCE
MAINTENANCE
WARRANTY REPAIR INFORMATION
If you need service on your unit and this product requires repair during the 90 days warranty period; please go to
www.ConsumerServiceRefurbish.com
or call the
Refurbished
Product Service Center
Refurbished Product Service Center Refurbished
at 562-946-3531 to obtain
Product Service Center at 562-946-3531 to obtain Product Service Center
the required return authorization (RA) number. Pack the unit properly (the original carton is ideal for this purpose)
along with a copy of your purchase receipt and a letter describing the problem. Send the unit freight prepaid and
insured to:
Refurbished Product Service Center,
Att: Customer Service Department 13225 Marquardt Avenue Santa Fe Springs, CA 90670
Your unit will be promptly repaired and returned to you.
We will refuse to accept delivery of the returned unit unless the assigned RA number appears on the outside of the shipping
carton.
Owner’s Information
(Keep for your permanent records)
NAME:
ADDRESS:
CITY:
STATE:
STATE:
ZIP CODE:
ZIP CODE:
PHONE:
E-MAIL:
E-MAIL:
MODEL:
SERIAL NO.:
SERIAL NO.:
REFURBISHED PRODUCT LIMITED NINETY DAYS WAR
REFURBISHED PRODUCT LIMITED NINETY DAYS WAR
RANTY
RANTY
The
Refurbished Product Service Center
off ers the following WARRANTY to the ORIGINAL purchaser of a product which
we have refurbished.
This product that has been refurbished is warranted against any electronic or mechanical defects for a period of NINETY DAYS
from the date of the original purchase by the consumer. Since this unit was sold as a refurbished item, the warranty does not
apply to any cosmetic appearance items such as scratches. Should a defect occur, the
Refurbished Product Service
Center
Refurbished Product Service Center Refurbished Product Service
will repair or, at its option, replace defective unit/parts with new or
rebuilt materials without charge for either parts or labor. Re-
placement unit/parts will be warranted for the remaining portion of the original warranty period.
This warranty does not cover installation or damage from accident, misuse, abuse, improper wiring, incorrect voltage, operating
the unit against the instructions in the owner’s manual or any product which has been opened, altered, or tampered with.
This warranty does not cover costs for removal and or installation of the unit for repair. Under no circumstances shall the service
center be liable for any special, incidental or consequential damages or for any other expenses incurred by reason of use or
sale of this product. This warranty is in lieu of any other warranties expressed or implied warranty of merchantability of fi tness
for particular use or otherwise.
This warranty gives the consumer specifi c legal rights and they may also have other rights which vary from State to State. Some
States do not follow the exclusion or limitation of incidental or
consequential damages, hence the above exclusion and limitations
may not apply.
Refurbished Product Service Center
13225 Marquardt Avenue Santa Fe Springs, CA 90670.
PRINTED IN MEXICO / SC: 05-16-2023
SHNMDL: AV1110ARUS_B / TAB / Elbrd: J.E.
OBPN: AV1010AESeries_IB_MP_Mv14_201123
804106729
*804106729*
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