How to fix blockage in Shark EZ ROBOT SELF-EMPTY 9000 brushroll?
To address a blockage in the brushroll of your Shark Vacuum Cleaner, remove any debris from around the brushroll so that it can spin freely.
What to do if Shark Vacuum Cleaner dust bin is blocked?
If you find a blockage in the dust bin of your Shark Vacuum Cleaner, check both the base and the robot dust bin for clogs. Clear any debris and reinstall the dust bin, making sure it clicks into place.
What to do if Shark EZ ROBOT SELF-EMPTY 9000 brushroll got stuck?
If your Shark Vacuum Cleaner's brushroll gets stuck, remove any debris from the brushroll by removing the brushroll access door and checking inside and around the brushroll for any items that are stuck.
What to do if Shark Vacuum Cleaner side brush got stuck?
If your Shark Vacuum Cleaner's side brush gets stuck, remove any debris from around the side brushes. If the issue persists, please contact Shark Customer Care at 1-888-228-5531.
Why won't my Shark EZ ROBOT SELF-EMPTY 9000 connect to Wi-Fi?
If your Shark Vacuum Cleaner is not connecting to Wi-Fi, ensure your phone is connected to your home Wi-Fi network, specifically a 2.4 GHz network. Also, verify the robot’s power switch is in the ON position (I). Avoid using a VPN or proxy server and ensure Wi-Fi isolation is off on the router. You can also try pressing and holding the Dock and Clean buttons until you hear the audio prompt and the Wi-Fi light blinks. If using an iOS phone, exit the app, open Wi-Fi settings, select your robot, and return to the SharkClean app. Other steps include turning the robot off and on, powering off your phone, and forgetting the Shark network in your phone's Wi-Fi settings before trying the connection process again.
What to do if my Shark Vacuum Cleaner robot is stuck on an obstacle?
If your Shark Vacuum Cleaner robot is stuck on an obstacle, move it to a new location on a level surface.
How to fix a stuck drive wheel on Shark EZ ROBOT SELF-EMPTY 9000?
If a drive wheel on your Shark Vacuum Cleaner is stuck, clean the wheels and remove any debris wrapped around the axles so they can move freely.
What to do if my Shark EZ ROBOT SELF-EMPTY 9000 Vacuum Cleaner robot needs dust bin reinstalled?
If your Shark Vacuum Cleaner robot indicates that the dust bin needs to be reinstalled, insert the dust bin until it clicks in place.
What to do if my Shark Vacuum Cleaner front bumper may be jammed?
If your Shark Vacuum Cleaner's front bumper seems jammed, clean the bumper and make sure it moves in and out freely. If the issue persists, please contact Shark Customer Care at 1-888-228-5531.
What to do if my Shark Vacuum Cleaner has encountered an error while booting?
If your Shark Vacuum Cleaner has encountered an error while booting, turn the power off and back on.
General| Brand | Shark |
|---|---|
| Model | EZ ROBOT SELF-EMPTY 9000 Series |
| Category | Vacuum Cleaner |
| Language | English |
Basic precautions and general warnings for using the robotic vacuum cleaner.
Specific warnings related to the operation and use of the robotic vacuum cleaner.
Instructions and warnings for the proper use, charging, and handling of the robot's battery.
Guidelines for correctly placing BotBoundary strips to guide the robot.
Diagram and labels identifying key parts of the robot.
Diagram and labels identifying key parts of the self-empty base.
Instructions for selecting a location and preparing the self-empty base for operation.
Step-by-step guide on how to attach the side brush to the robot.
How to charge the robot initially and understand charging lights.
Explanation of the battery indicator light on the robot.
Explanation of the power and charging indicator lights on the base.
Provides information on error codes and troubleshooting.
Indicates the status of the robot's Wi-Fi connection.
Explains the upward-facing sensor for advanced navigation.
Details on the Clean and Dock buttons for controlling the robot's functions.
Advice on clearing obstacles and preparing the environment for the robot.
Guidance on managing thresholds, stairs, and lighting conditions for optimal cleaning.
Information on checking base fill level and avoiding moving the robot/base during cleaning.
How to start a cleaning cycle and stop the robot using the Clean and Dock buttons.
Overview of app features like Recharge & Resume, Scheduling, and Google Assistant setup.
Steps to troubleshoot Wi-Fi connection issues with the robot and app.
Instructions for removing, opening, and emptying the robot's dust bin.
Steps to detach and empty the dust bin located in the self-empty base.
How to clean or replace the filter in the robot's dust bin.
Instructions for cleaning the foam and felt pre-motor filters in the base.
Guide on how to clean the post-motor filter in the self-empty base.
Steps to manually clean debris wrapped around the robot's brushroll.
How to clean the robot's sensors and charging pads.
Instructions for cleaning and reinstalling the robot's side brush.
Guide on how to remove, clean, and reinstall the front caster wheel.
Instructions for cleaning the robot's drive wheels and housing.
List of available replacement parts for the robot unit.
List of available replacement parts for the self-empty base.
Table of error codes and their corresponding solutions for robot issues.
Steps to troubleshoot Wi-Fi connection issues with the robot and app.
Solutions for when the robot is not charging properly on the base.
Information on what is covered and not covered by the one-year limited warranty.
Instructions on how to get service and initiate a warranty claim.
Section to record model number, date of purchase, and store of purchase.
Details on expected runtime and charging time for the robot.
Regulatory compliance information from FCC and Industry Canada.
Guidelines for safely removing and disposing of or recycling the robot's battery.
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