Sharp KS-M182 - Before Calling for Service; Problem Diagnosis Checklist

BEFORE CALLING FOR SERVICE
Did you use the measuring cup provided with the rice cooker (not a standard measuring cup) ?
Check
Problem
Did you wash the rice thoroughly ?
Did you check the water level on a flat, level surface ?
Water may be high in alkalinity.
Was the lid closed tightly ? Was the steam cap installed correctly ?
Was there any foreign matter on the steam cap, outside of the inner pot or heater plate ?
Was the rice stirred within 30 minutes after cooking ?
Was the rice kept warm in the rice cooker for more than 12 hours ?
Was the rice cooker used to warm cold rice ? Did you unplug the power cord from the wall outlet ?
During cooking
operation
Immediately
after cooking
When rice is kept warm
Rice is not cooked at programmed time.
Power interruption occurred.
Display shows “E”.
Did you push the “COOK” button after pressing the “PRESET” button ?
Rice may not be cooked properly. Because power interruption make programmed time clear.
Press “WARM / CLEAR” button. If “E” does not disappear, call for service.
Abnormal sound is generated.
Steam appear from other than the steam vent.
Rice is too hard and uncooked at the core. Rice is too soft.
Rice is scorched.
Rice becomes dry.
Boiling water overflows.
Rice becomes sticky.
A large amount of water is on inner lid.
Rice become yellowish.
Rice has a strange smell.
Repeated ticking sound ... Normal. This sound is generated when the microcomputer adjusts the heating capacity. Fizzing noise (This cause remained water on the outside of the inner pot.) ... Wipe water from next time.
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